Mexico City, 11510,
Mexico
Switch Btl Technographics
Switch Btl Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Switch Btl and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Switch Btl employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Switch Btl has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Switch Btl is running and its propensity to invest more and deepen its relationship with Rocket.chat , Google , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Switch Btl revenues, which have grown to $2.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Switch Btl intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Switch Btl Tech Stack and Enterprise Applications
Switch Btl AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Switch Btl implemented Rocket.chat as a website-embedded conversational interface. The deployment used Rocket.chat to provide Chatbots and Conversational AI functionality directly on the company's public website, enabling real-time messaging and asynchronous visitor sessions. For a 15-person professional services firm, the implementation focused on customer engagement and lead capture workflows, aligning the application with sales and customer support functions. The deployment emphasized a lightweight operational footprint suitable for a small team.
Configuration concentrated on the web chat widget, conversational routing, and administrative controls, leveraging Rocket.chat capabilities such as channel management, user session handling, and basic bot automation typical of the Chatbots and Conversational AI category. Integrations were limited to in-site embedding as documented, with internal staff administering message moderation and workflow rules to triage inbound conversations. Governance followed a small-team model, centralizing administration with designated internal admins and role-based access for agents. The implementation positions Rocket.chat to deliver continuous conversational coverage for customer support and lead interaction on Switch Btl's website.
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Switch Btl Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Switch Btl implemented Google Workspace (Formerly Google G-Suite) for Collaboration across its Mexico based professional services operation. The deployment is cloud native and proportionate to a 15 person organization, provisioned under the corporate domain and used for core collaboration capabilities including corporate email, calendar, Drive storage, Docs and Meet conferencing. Google Workspace (Formerly Google G-Suite) is explicitly referenced on the company website, confirming active use of the service in public facing assets.
The implementation appears managed through the Google Workspace admin console with centralized user provisioning, role based access control and standard SaaS security and device management settings consistent with small team deployments. Operational coverage spans sales, account management and project coordination functions, consolidating document collaboration, email and meeting workflows within the Collaboration category. Governance is likely lightweight and administratively centralized, aligning account and group structures to the company organizational model as visible from public site references.
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Switch Btl Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Switch Btl implemented Algolia Search on their website. Switch Btl deployed Algolia Search to provide Application, Web and Enterprise Search capabilities for its public site, enabling customer-facing search and content discovery across pages and service descriptions.
The implementation uses a hosted, API driven site search model that indexes web content and surfaces results via client side search UI components and autocomplete functionality, consistent with Application, Web and Enterprise Search patterns. Operational scope is the public website, with search relevance tuning and index management performed through the Algolia Search dashboard and API by the company web development team, and query analytics used to monitor search behavior.
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Switch Btl IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Switch Btl
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Switch Btl Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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