Transport for NSW
231 Elizabeth Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9689-8888
Transportation
Transport for NSW Technographics
Transport for NSW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transport for NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Transport for NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transport for NSW has purchased the following applications: Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management in 2016, Genetec Sipelia for Collaboration in 2016, Microsoft SharePoint for Enterprise Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transport for NSW is running and its propensity to invest more and deepen its relationship with Hitachi , Asset Vision , Genetec or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transport for NSW revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transport for NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transport for NSW Tech Stack and Enterprise Applications
Transport for NSW ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi | Legacy | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Transport for NSW implemented Hitachi Ellipse EAM formerly ABB Ability Ellipse EAM to support Enterprise Asset Management across its transport asset base. The vendor relationship with Hitachi framed configuration and rollout decisions, and Supplier Enablement Officer activity from August to October 2016 focused on enabling suppliers and coordinating cross-agency user support. The initiative was positioned within the statutory authority’s Transport Equip area and targeted procurement, maintenance and supplier-facing workflows.
The Hitachi Ellipse EAM application was configured to deliver core EAM capabilities including asset register consolidation, planned maintenance scheduling, work order management, inventory control and procurement enablement. Workstreams explicitly included supplier enablement across multiple systems, with integrations and joint workflows involving SAP and Ariba, extensive data cleansing to reconcile master data, and formal user acceptance testing. End-user training and process mapping translated procurement and maintenance procedures into Ellipse EAM operational workflows.
Operational scope covered procurement teams, maintenance operations and supplier management across Transport for NSW and partner agencies, with stakeholder engagement used to coordinate cross-agency adoption. Governance activities centered on risk and governance analysis, maintenance of procurement systems, and iterative UAT cycles to validate mapped processes. The implementation narrative emphasizes procedural alignment between Hitachi Ellipse EAM, SAP and Ariba, and the combination of data remediation, training, and stakeholder engagement to embed Enterprise Asset Management practices.
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Transport for NSW Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genetec | Legacy | Genetec Sipelia | Collaboration | Collaboration | n/a | 2016 | 2019 |
In 2016 Transport for NSW implemented Genetec Sipelia as part of a Genetec Security Center deployment, using the Genetec Sipelia application in the Collaboration category to centralize transit communications and security operations. The deployment targeted Sydney Trains operational workflows across the rail network and aimed to consolidate operator communications and video intercom control.
The implementation configured the Sipelia communications management module alongside Genetec Security Center video management to provide centralized call handling, audio and video intercom routing, alarm prioritization, and unified operator consoles for situational awareness. Genetec Sipelia was used to instrument help points and operator workstations, creating an integrated communications layer that sits with CCTV monitoring functions.
The solution integrated with CCTV systems and video intercom help points across approximately 300 stations in New South Wales, delivering unified monitoring for more than 13,000 cameras and 800 help points. Operational coverage focused on transit security and operations teams in the Australia region, consolidating monitoring and incident handling into a centralized operations environment.
Rollout emphasized operational standardization and reduced operator training friction through a single communications management interface, improving situational awareness across the network. The customer story published by Genetec explicitly references Genetec Sipelia usage and the unified monitoring outcomes for Sydney Trains.
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Transport for NSW Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Transport for NSW implemented Microsoft SharePoint for Enterprise Content Management as the central collaboration and document repository for the CREST MHS Project. The SharePoint deployment was provisioned to support cross-functional cloud, on-premises and hybrid workstreams and to provide a single source of truth for PMO artefacts across six plus technical workstreams, the Project Control Group and the IT ISSI Steering Committee.
Configuration focused on structured document libraries, RAID logs, action registers, fortnightly Transition Project Status Reports and Project Control Group packs, leveraging SharePoint versioning, metadata and permission models to align artefact lifecycle to the TfNSW PEFm methodology. Automation and workflow configuration were used to streamline document routing and approvals, while Planner Kanban boards provided sprint and milestone tracking linked to SharePoint-held project artefacts.
Integrations were explicit and operational, with Planview/PPM HUB integrated for RAID governance reporting and Microsoft Planner used for Kanban-style milestone monitoring, enabling consolidated status views and governance reporting. Operational coverage included PMO, project managers, workstream leads and IT operations, with coordination forums including fortnightly RAID Forums and Project Status Review meetings, and stakeholder engagement with service partners such as DXC, Datacom and Kyndryl to maintain aligned delivery outcomes.
Governance controls centered on maintaining up-to-date RAID logs, PSRs and action registers in Microsoft SharePoint to support decisions by the Project Control Group and Steering Committee, and on enforcing PMO standards through fortnightly reporting cadences. The SharePoint-based approach supported the transition activities across cloud, on-premises and hybrid streams with zero service disruption, enabled 95% closure of high-rated issues before escalation and contributed to a 25% reduction in schedule delays.
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Transport for NSW CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Transport for NSW IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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Transport for NSW Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM and Investor Relationship Management | Investment Management |
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2013 | 2013 |
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Transport for NSW PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2017 | 2018 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Transport for NSW PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Data Replication | PaaS |
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2016 | 2016 |
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Extract, Transform, and Load (ETL) | PaaS |
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2024 | 2025 |
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Master Data Management | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2023 | 2023 |
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Transport for NSW IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Transport for NSW
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of IT Infrastructure | Director | IT | |
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Cloud Infrastructure Architect | Manager | IT | |
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Senior Manager - Architecture & Transformation | Manager | IT | |
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Senior Manager, Infrastructure & Hosting | Manager | IT | |
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Director Program Management | Director | Operations | |
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Delivery Director | Director | Operations | |
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Director Program Management | Director | Operations | |
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Project Portfolio Manager | Manager | Operations | |
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Director Project Management | Director | Operations | |
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Executive Director, IT Strategy and Transformation | Director | IT | |
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Manager Project Management and Controls | Manager | Operations | |
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Facilities Manager | Manager | Operations | |
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Shared Services Procurement & Planning Officer (Plant Hire & Inventory) | Manager | Operations | |
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Senior Portfolio Project Coordinator | Non Manager | Operations | |
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Apps Being Evaluated by Transport for NSW Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Transport for NSW IT executives and key decision makers. This section highlights Transport for NSW's latest recorded technology evaluations, including UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management on 2026-02-25, Tambla Microster WFM for Workforce Management on 2025-10-23, and Wipro Holmes AI Platform for Cognitive Computing on 2025-08-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Transport for NSW digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-25 | Transport for NSW | Evaluated | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM |
| 2025-10-23 | Transport for NSW | Evaluated | Tambla | Tambla Microster WFM | Workforce Management | HCM |
| 2025-08-13 | Transport for NSW | Evaluated | Wipro | Wipro Holmes AI Platform | Cognitive Computing | AI-Powered Application |
| 2025-07-04 | Transport for NSW | Evaluated |
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Payroll | HCM |
| 2024-10-23 | Transport for NSW | Evaluated |
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Treasury Management | TRM |
FAQ - APPS RUN THE WORLD Transport for NSW Technographics
Transport for NSW is a Transportation organization based in Australia,
with around 650 employees and annual revenues of $12.0 million.
Transport for NSW operates a diverse technology stack with applications such as
Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM), Genetec Sipelia and Microsoft SharePoint,
covering areas like Enterprise Asset Management, Collaboration and Enterprise Content Management.
Transport for NSW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hitachi, Genetec and Microsoft.
Transport for NSW recently adopted applications including
AWS Glue in 2024, AdRoll in 2023 and Google Tag Manager in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Transport for NSW’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Transport for NSW’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Transport for NSW technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.