Syntax
8000 Decarie Blvd. Suite 300,
Montreal, H4P 2S4, QC,
Canada
Montreal, H4P 2S4, QC,
Canada
1 877-968-2948
Professional Services
Syntax Technographics
Syntax Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Syntax and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Syntax employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Syntax has purchased the following applications: ADP Workforce Now for Core HR in 2020, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Syntax is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Syntax revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Syntax intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Syntax Tech Stack and Enterprise Applications
Syntax HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Syntax implemented ADP Workforce Now as its Core HR platform for its 1,500 employee professional services organization based in Canada. The deployment positioned ADP Workforce Now to centralize employee master data, payroll and benefits administration, and HR reporting across the company, aligning Core HR with enterprise HR and payroll operations.
ADP Workforce Now was configured to support core HR modules commonly associated with the Core HR category, including employee records and HRIS, payroll processing configuration, benefits administration workflows, time and attendance capture and standard compliance reporting. Configuration emphasis included role based access controls, configurable approval workflows, and centralized personnel data to support HR case management and workforce lifecycle processes.
The implementation surfaced ADP functionality on Syntaxs public website, reflecting integration points for employee self service and external recruiting workflows tied to ADP Workforce Now. Operational coverage focused on HR and payroll business functions across the organization, with the platform serving as the authoritative source for headcount, compensation, and benefits data.
Governance centered on a centralized HRIS ownership model and phased rollout of modules to HR, payroll and recruiting teams, with process standardization for hire to retire workflows and change control for payroll and benefits configurations. ADP Workforce Now, as implemented by Syntax, functions as the Core HR system for employee administration, payroll orchestration and HR reporting.
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Syntax Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Syntax deployed Microsoft 365 for Collaboration across its professional services organization. The rollout established Microsoft 365 as the primary collaboration platform for Syntax's approximately 1,500 employees and centralized core communication and teamwork functions.
Microsoft 365 implementation included Office 365 Mail as the customer-facing email service, referenced on Syntax's website as Office 365 Mail, and typical Microsoft 365 Collaboration modules were configured to support enterprise workflows. These modules included Exchange Online for messaging, SharePoint Online for document-centric collaboration, OneDrive for individual file synchronization, and Microsoft Teams for persistent chat and meetings, aligned with standard collaboration patterns.
Operational governance emphasized tenant-level policy configuration, mail flow and retention settings, and role-based access through centralized identity management, enabling consolidated collaboration across delivery teams and internal support functions. The Microsoft 365 Collaboration deployment focused on business functions such as email, knowledge management, and synchronous and asynchronous teamwork without prescribing vendor-specific implementation partners.
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Collaboration | Collaboration |
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2021 | 2021 |
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Syntax Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Syntax implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment placed DocuSign eSignature into web-driven signing flows to capture client signatures for external contract interactions at Syntax, a professional services firm with about 1500 employees based in Canada.
The implementation focused on embedded signing sessions and envelope orchestration, provisioning DocuSign eSignature envelopes and recipient routing from website-initiated transactions. Functional capabilities implemented include electronic signature capture, envelope management, signer authentication workflows, and document lifecycle orchestration consistent with Digital Signing operational patterns.
Operational coverage centers on customer-facing contract execution via the corporate website, where DocuSign eSignature interfaces are invoked to initiate signature transactions. Governance and process updates emphasized centralized control of signature templates and envelope configuration to standardize client agreement execution and document handling.
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Syntax CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Syntax ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Syntax IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Syntax
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-President & CEO | CXO | Finance | |
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VP Finance and Administration | VP | Finance | |
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Apps Being Evaluated by Syntax Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Syntax IT executives and key decision makers. This section highlights Syntax's latest recorded technology evaluations, including SAP Apparel and Footwear (SAP AFS) for Retail Management on 2025-06-04 and Microsoft Dynamics AX for ERP Financial on 2024-07-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Syntax digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-04 | Syntax | Evaluated | SAP | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations |
| 2024-07-24 | Syntax | Evaluated | Microsoft | Microsoft Dynamics AX | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Syntax Technographics
Syntax is a Professional Services organization based in Canada,
with around 1500 employees and annual revenues of $200.0 million.
Syntax operates a diverse technology stack with applications such as
ADP Workforce Now, Microsoft 365 and DocuSign eSignature,
covering areas like Core HR, Collaboration and Digital Signing.
Syntax has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Microsoft and DocuSign.
Syntax recently adopted applications including
6sense Account Engagement Platform in 2023, CodeTwo Email Signatures in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Syntax’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Syntax’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Syntax technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.