TAC
60 Brougham St,
Geelong, 3220, VIC,
Australia
Geelong, 3220, VIC,
Australia
61 13 0065-4329
Government
TAC Technographics
TAC Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TAC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1373 TAC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TAC has purchased the following applications: FINEOS Payments for Payment Processing in 2017, PageUp ATS for Applicant Tracking System in 2020, FINEOS AdminSuite for Insurance ERP in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TAC is running and its propensity to invest more and deepen its relationship with FINEOS , PageUp , CVCheck or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TAC revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TAC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TAC Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FINEOS | Legacy | FINEOS Payments | Payment Processing | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 TAC implemented FINEOS Payments as a core element of its Client Services Platform program. The Payment Processing implementation consolidated TAC’s payments, provider invoicing and claims management onto the FINEOS Platform and the program went live in 2018.
The deployment of FINEOS Payments focused on Payment Processing capabilities including straight-through processing, automated provider invoicing, claims lifecycle orchestration and a payments engine configured to enable next-business-day provider payments. Configuration work emphasized workflow orchestration, exceptions handling and automated disbursement paths aligned to claims adjudication processes.
Operational coverage encompassed TAC’s payer and claims functions within its government client services footprint in Victoria, aligning business functions across client services, provider payments and claims operations. The FINEOS Platform implementation was integrated with TAC’s client-facing channel to enable improved self-service, with the myTAC mobile app surfacing payment status and claims updates to claimants.
Governance was operated through the Client Services Platform program, centralizing payment processing policy, provider payment schedules and claims workflow governance during rollout and stabilization which reached live status in 2018. The implementation delivered the explicitly stated outcomes of straight-through processing, next-business-day provider payments and improved client self-service via the myTAC mobile app.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, TAC implemented PageUp ATS as its Applicant Tracking System, deploying PageUp ATS on its public careers site to manage job postings and candidate intake for the Victorian government agency. TAC is a government organization in Australia with approximately 1,373 employees, and the PageUp ATS instance serves as the primary application form and candidate entry point on the TAC website.
The PageUp ATS configuration emphasizes standard applicant tracking capabilities including online application forms, job requisition publishing, candidate profile capture, screening and shortlisting workflows, and automated candidate communications. Implementation work focused on career site integration and routing of applications into a centralized candidate database, enabling recruiter and hiring manager workflow orchestration within the PageUp ATS environment.
Operational coverage is centered on TAC's HR and Talent Acquisition functions across the organization in Australia, with governance controls implemented for role based access, recruitment approval workflows, and public sector record keeping requirements. The deployment is anchored to the PageUp ATS instance linked from TAC's website, providing a unified applicant data store and structured recruitment process orchestration.
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BackGround Screening | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FINEOS | Legacy | FINEOS AdminSuite | Insurance ERP | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017 TAC initiated deployment of FINEOS AdminSuite as its Client Services Platform under the TAC2020 transformation program. FINEOS AdminSuite is an Insurance ERP implementation configured to run core claims management, payments and provider invoicing for TAC’s client services operations.
The implementation concentrated on core functional modules for claims lifecycle management, payment processing and provider invoicing, and went live in 2018 enabling straight-through processing for many claim flows. FINEOS AdminSuite centralized claims intake, automated payment execution and standardized provider billing workflows to support automated adjudication and payment orchestration.
Operational coverage targeted TAC’s client services and provider interactions, supporting claims teams and finance units responsible for payments and invoicing. Governance adjustments and process redesign were introduced to align adjudication rules and self-service interfaces, and the deployment delivered improved claims and payment turnaround and expanded self-service for clients and providers.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Natural Language Processing | AI-Powered Application |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TAC
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by TAC Executives
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FAQ - APPS RUN THE WORLD TAC Technographics
TAC is a Government organization based in Australia,
with around 1373 employees and annual revenues of $350.0 million.
TAC operates a diverse technology stack with applications such as
FINEOS Payments, PageUp ATS and FINEOS AdminSuite,
covering areas like Payment Processing, Applicant Tracking System and Insurance ERP.
TAC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FINEOS and PageUp.
TAC recently adopted applications including
Aurion Core HR in 2022, Aurion Payroll in 2022 and ReadSpeaker Text to Speech in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TAC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TAC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TAC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.