AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Workato Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Atlassian Professional Services 13813 $5.2B Australia Workato Workato Intelligent Process Automation 2020 n/a
In 2020, Atlassian implemented Workato as part of an Intelligent Process Automation program to scale finance operations and reduce manual work across month-end and payment workflows. The deployment was led by a centralized Intelligent Automation function composed of a Centre of Excellence, a Centre for Enablement, and a Technology Innovation Team, with the Centre of Excellence operating as the primary automation delivery and enablement group for finance. The implementation of Workato included configuration of Workbot for Slack notifications and the creation of end-to-end automations for accruals, accounts payable inquiries, and vendor account validation. Accruals automation parsed incoming PO emails, reconciled open PO line items in Coupa, orchestrated stakeholder outreach via Slack, synced responses to spreadsheets, and wrote closure updates back to the ERP platform, providing a single automated month-end closure workflow. Accounts payable automation used Jira ticket triggers to drive validation checks across the ERP platform and Coupa, consolidate invoice statuses, and attach invoice documents to Jira when requested. Account validation automation accepted vendor validation requests through Jira, ran checks against Poland government registries, updated ticket assignments for blacklisted vendors, and automatically created service request tickets to onboard new vendors when needed. Workato was used for its extensive connectors and extensibility, integrating with Coupa, Jira, Google Sheets, Expensify, Slack, and Atlassian’s ERP platform through API requests, webhooks, scheduled triggers, and custom connectors. The solution was deployed as a SaaS, browser-accessible platform enabling business users to build and run automations without desktop installs. The Centre for Enablement established governance guardrails and documentation to standardize recipes, connectors, and runtime management while empowering finance staff to become automation builders. Operationally the rollout focused on the finance organization, training 49 finance employees to build automations and shifting simple, low-impact automations into business team ownership. The implementation addressed earlier RPA-only approaches that were brittle due to UI dependencies and heavy bot maintenance, by providing a low-code platform that emphasized API-driven recipes and reusable connectors. Governance included recipe lifecycle controls, user permissions, and a CoE-driven enablement model to reduce technical debt and accelerate safe, repeatable automation builds. Outcomes explicitly reported include saving approximately 25,000 hours of manual work annually, processing 8,000 to 9,000 end-to-end finance transactions per month, reducing automation build time to under three weeks from prior multi-month efforts, enabling month-end book close in three hours down from eight hours, and shortening invoice and vendor validation workflows from measured minutes to two minutes. Atlassian continues to expand its Intelligent Process Automation footprint with Workato to lower the barrier for business teams to build automations and to institutionalize a model where employees own routine automation tasks.
Bread Financial Banking and Financial Services 6000 $3.8B United States Workato Workato Intelligent Process Automation 2022 n/a
In 2022 Bread Financial implemented Workato as an Intelligent Process Automation platform to accelerate customer onboarding and scale growth. The deployment centered on Workato automation capabilities to streamline end to end onboarding workflows and reduce manual handoffs across teams. The implementation configured Workato to orchestrate workflow automation, rule driven validation, exception routing, and event based triggers that accelerate decisioning steps in the onboarding lifecycle. Configuration emphasized reusable recipes and process templates to standardize intake, data enrichment, and automated handoffs between touchpoints. Integrations were executed across core operational systems without naming specific vendors, enabling event orchestration between customer intake channels, identity verification, underwriting checks, and fulfillment systems. Operational coverage focused on customer onboarding operations with downstream impacts on operations, customer service, fraud and underwriting functions. Governance included a phased rollout with process owners, automated monitoring of recipes, and centralized change control to manage exceptions and iterate on workflows. The program reduced customer onboarding time by 84 percent, a stated outcome used to accelerate growth while shifting routine operational work into automated orchestration via Workato.
Checkr Professional Services 856 $515M United States Workato Workato Intelligent Process Automation 2021 n/a
In 2021, Checkr implemented Workato as a core Intelligent Process Automation platform within its Corporate Engineering Group for the Financial Systems portfolio. The Workato deployment was aligned with enterprise application initiatives that included an ERP transformation from NetSuite to Oracle Cloud ERP and participation in public company readiness projects. Configuration emphasized reusable automation recipes, API orchestration, scheduled jobs, and operational error handling to support finance workflows such as invoice-to-cash, accounts payable and expense automation, vendor billing, and revenue close orchestration. Workato was configured to surface audit trails and exception management for revenue accounting and third-party vendor integrations, aligning with the Head of Financial Systems' solution architecture, program management, and change management responsibilities. Integrations implemented through Workato connected a broad financial systems footprint including NetSuite, Oracle Cloud ERP, Stripe, Adaptive Insights, Bill.com, Coupa, Expensify, FloQast, BREX, Oracle Integration Cloud, and ZIP, enabling API-driven data flows between procurement, billing, expense, and reporting systems. The architecture functioned as a cloud-native orchestration layer linking SaaS endpoints to the Oracle Cloud ERP instance and other point solutions, supporting enterprise finance workflows. Governance and rollout were coordinated via a centralized intake process and program management structure led by the Head of Financial Systems, with change management oversight for finance and revenue accounting teams. Operational governance emphasized controlled recipe promotion, exception routing, and ongoing solution ownership embedded in the Corporate Engineering Group.
CuraDeuda Banking and Financial Services 75 $10M Mexico Workato Workato Intelligent Process Automation 2020 n/a
In 2020, CuraDeuda deployed Workato to orchestrate web-facing automation on its public website, implementing an Intelligent Process Automation capability to handle online customer interactions and form processing. The deployment focused on embedding Workato automation patterns directly into the website layer to capture and route inbound web activity into automated workflows. The Workato implementation used platform recipes and connector configurations to standardize data transformation, conditional routing, and error handling for web-submitted transactions. Configuration emphasized trigger-driven workflows, scheduled orchestration for background tasks, and reusable transformation logic to maintain consistent processing of web inputs. Integrations were centered on the website front end and backend APIs, with Workato acting as the orchestration layer between web forms and downstream services. The implementation concentrated on automating web-originated touchpoints, converting HTTP events into managed workflows, and providing a centralized execution plane for web-triggered processes. Operational governance included centralized workflow orchestration, role based access controls for recipe management, and monitoring for failed runs and retries. Change management followed environment segregation and controlled recipe promotion patterns, aligning developer and operations responsibilities around Workato execution and observability.
Domain Group Construction and Real Estate 1035 $242M Australia Workato Workato Intelligent Process Automation 2020 n/a
In 2020, Domain Group implemented Workato to establish an Intelligent Process Automation capability within its Business Technology organization. The deployment was led by the Head of Technology, Enterprise and Operations, and aligned to enterprise application and integration priorities across the group, including IT service management and governance functions at the Sydney headquarters. Workato was configured as a low code orchestration and integration layer, using recipe based automation to standardize cross application workflows. Functional capabilities focused on API orchestration, event driven automation, and reusable connectors to enable integration patterns between core business applications. Workato was explicitly used to link Salesforce, Zuora, DocuSign, D365, Okta, Google Workspace, Slack, Atlassian platforms and custom engineering endpoints, preserving canonical data flows and reducing bespoke point to point integrations. Architecturally the implementation established a centralized integration plane that federated authentication via Okta and integrated with existing IT service management tooling. The Intelligent Process Automation deployment emphasized orchestration across sales, billing, contract lifecycle and workplace productivity systems, enabling Business Technology teams to operate a unified automation catalog and manage change through the same integration surface. Governance was scoped to support technology security and risk controls, vendor and contract management, and operational runbooks managed by the Business Technology function. The rollout prioritized a SaaS first, low code integration model and embedded Workato into existing governance and compliance processes to ensure consistent automation lifecycle management across the enterprise.
Distribution 165 $20M United States Workato Workato Intelligent Process Automation 2020 n/a
Professional Services 150 $15M United States Workato Workato Intelligent Process Automation 2023 n/a
Retail 14700 $2.4B United Kingdom Workato Workato Intelligent Process Automation 2024 n/a
Professional Services 800 $80M Australia Workato Workato Intelligent Process Automation 2023 n/a
Professional Services 3500 $1.6B United States Workato Workato Intelligent Process Automation 2023 n/a
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Buyer Intent: Companies Evaluating Workato

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Workato. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Workato for Intelligent Process Automation include:

  1. Illumina, a United States based Life Sciences organization with 8970 Employees
  2. Melzer Chemicals, a India based Oil, Gas and Chemicals company with 60 Employees
  3. Hilton, a United States based Leisure and Hospitality organization with 178000 Employees

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FAQ - APPS RUN THE WORLD Workato Coverage

Workato is a Intelligent Process Automation solution from Workato.

Companies worldwide use Workato, from small firms to large enterprises across 21+ industries.

Organizations such as Atlassian, Bread Financial, Poundland, Unity and Samsara are recorded users of Workato for Intelligent Process Automation.

Companies using Workato are most concentrated in Professional Services, Banking and Financial Services and Retail, with adoption spanning over 21 industries.

Companies using Workato are most concentrated in Australia, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Workato across Americas, EMEA, and APAC.

Companies using Workato range from small businesses with 0-100 employees - 21.43%, to mid-sized firms with 101-1,000 employees - 35.71%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 14.29%.

Customers of Workato include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Workato customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Intelligent Process Automation.