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TAL Apparel Tech Stack and Enterprise Applications

TAL Apparel ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor M3 Manufacturing ERP ERP Services and Operations n/a 2017 2017
In 2017 TAL Apparel implemented Infor M3 as its Manufacturing ERP to support core manufacturing and planning business functions for the apparel manufacturer. The deployment and support activity ran from August 2017 to December 2017 and focused on stabilizing production planning and fashion planning workflows within Infor M3. Implementation scope centered on the Manufacturing & Planning modules in Infor M3, with explicit work on Advance Production Planner and Fashion Planning Workbench. Workstreams included requirements elicitation, configuration tuning, and staged delivery of modifications, while handling bug fixes specific to the Advance Production Planner and Fashion Planning Workbench components of Infor M3. Operational coverage targeted the manufacturing and planning departments, where system architecture study informed support priorities and issue triage. The engagement emphasized system behavior under production planning scenarios and functional validation of fashion planning workflows as implemented in Infor M3, consistent with Manufacturing ERP operational terminology. Governance and sustainment activities included ongoing change request management, a structured defect resolution cadence, and Level 2 support for Manufacturing and Planning modules. These governance tasks were used to manage scope changes and stabilize configuration after initial implementation of Infor M3.
TAL Apparel ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow ITSM IT Service Management ITSM n/a 2018 2018
In 2018, TAL Apparel deployed ServiceNow IT Service Management to centralize IT services for 26,000 employees across 11 factories in six countries, consolidating incident, problem, change, release, and project portfolio workflows on a single cloud platform. The ServiceNow IT Service Management implementation supported the company’s digital strategy to provide holistic visibility into service levels, project pipelines, resources, and releases for IT, finance, human capital management, supply chain, and manufacturing functions. The initial deployment configured ServiceNow incident management, problem management, change management, and release management, followed by ServiceNow Agile Development to track user stories, sprints, tests, defects, and releases. ServiceNow Project Portfolio Management was implemented to capture project proposals, budgets, resource requirements, schedules, and status, enabling executive council prioritization and fund allocation, while project managers used the platform to track delivery and spend and division heads produced progress reports for governance reviews. Operational integrations included infrastructure monitoring and application performance management tools feeding anomaly alerts into ServiceNow IT Service Management, where automated self-healing scripts attempted remediation and unresolved issues escalated to incident teams for ticketing and resolution. The implementation also automated employee-facing IT services such as onboarding and offboarding, account provisioning, and provisioning of PCs and phones, and introduced an enterprise app store workflow to enable approved software installs with reduced manual IT intervention. Governance and process changes focused on centralized project intake, executive prioritization, and measurement workflows, with the Now Platform used to capture enhancement requests and project proposals derived from problem management outcomes. Outcomes reported by TAL Apparel include a reduction in average time to close all incidents from three days to 1.5 days, and a reduction in time to resolve P1 incidents from three days to 2.5 hours, and automation that freed the IT team to focus on proactive and preventative maintenance. TAL Apparel is extending the platform to automate IT auditing and risk management and to deliver continuously refreshed availability and service-level metrics via dashboards.
IT Service Management ITSM 2018 2018
TAL Apparel PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Lectra Legacy Lectra Fashion On Demand Fashion PLM PLM and Engineering n/a 2017 2017
In 2017 TAL Apparel implemented Lectra Fashion On Demand. The deployment used Lectra Fashion On Demand, a Fashion PLM solution, to centralize product definition and manage apparel development lifecycles at the Hong Kong headquartered manufacturer with roughly 800 employees. Configuration emphasized core Fashion PLM capabilities including technical specification and bill of materials management, tech pack authoring and version control, sample tracking and approval workflows, collection and line planning, grading and size management, and calendar-driven development orchestration. The implementation standardized lifecycle states and automated approval routing to support design iteration and supplier handoffs. Operational coverage extended across design, product development, sourcing and production teams within TAL Apparel’s organization, and governance was established through role based access controls, centralized master data for materials and trims, and formal change control for tech pack revisions. Lectra Fashion On Demand was positioned to support TAL Apparel’s product development, sourcing and production business functions as its Fashion PLM.

IT Decision Makers and Key Stakeholders at TAL Apparel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by TAL Apparel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TAL Apparel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TAL Apparel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD TAL Apparel Technographics
TAL Apparel is a Consumer Packaged Goods organization based in Hong Kong, with around 800 employees and annual revenues of $100.0 million.
TAL Apparel operates a diverse technology stack with applications such as Infor M3, ServiceNow ITSM and Lectra Fashion On Demand, covering areas like Manufacturing ERP, IT Service Management and Fashion PLM.
TAL Apparel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, ServiceNow and Lectra.
TAL Apparel recently adopted applications including ServiceNow ITSM in 2018, Servicenow Service Level Management in 2018 and Infor M3 in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TAL Apparel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates TAL Apparel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TAL Apparel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.