Tamworth, B79 7BZ,
United Kingdom
Tamworth Borough Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tamworth Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 534 Tamworth Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tamworth Borough Council has purchased the following applications: Sunrise HR Case Management for HR Service Delivery in 2008, Advanced eFinancials for Government ERP in 2012, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tamworth Borough Council is running and its propensity to invest more and deepen its relationship with Sunrise Software , OneAdvanced , Parker Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tamworth Borough Council revenues, which have grown to $71.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tamworth Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sunrise Software | Legacy | Sunrise HR Case Management | HR Service Delivery | HCM | n/a | 2008 | 2008 |
In 2008, Tamworth Borough Council implemented Sunrise ITSM to support ISO/IEC 20000 objectives for council services in the United Kingdom. Vendor case study material and the council's broader Sunrise footprint indicate the council also adopted Sunrise HR Case Management, placed here in the HR Service Delivery category to support HR case tracking and service request workflows for corporate HR and shared services.
Sunrise HR Case Management usage aligned with standard HR Service Delivery capabilities, including case intake and routing, case lifecycle management, SLA tracking, and performance dashboarding. Configuration emphasis included role based access controls and reporting that mapped HR workflows to existing service management processes and supplier reporting practices used across council functions.
Operational coverage targeted corporate HR and adjacent council service teams, with governance reinforced through change and risk controls to meet ISO/IEC 20000 objectives. The broader Sunrise deployment delivered year on year savings, stronger change and risk management, improved supplier reporting, and more proactive service management as documented in the Sunrise case study.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2012 | 2012 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market |
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