Mumbai, 400064,
India
Tata Capital Financial Services Technographics
Tata Capital Financial Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tata Capital Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Tata Capital Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tata Capital Financial Services has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2019, factoHR Leave Management for Absence and Leave Management in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tata Capital Financial Services is running and its propensity to invest more and deepen its relationship with SAP , Version Systems , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tata Capital Financial Services revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tata Capital Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tata Capital Financial Services Tech Stack and Enterprise Applications
Tata Capital Financial Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Tata Capital Financial Services implemented SAP ERP ECC 6.0 as its ERP Financial platform at its Lower Parel, Mumbai office, bringing core financial workflows into production. Tata Capital Financial Services SAP ERP ECC 6.0 ERP Financial supports a mix of financial and lending business functions across accounts payable, vendor management and retail lending operations.
The implementation centralized accounts payable capabilities including invoice processing and vendor payments in SAP ERP ECC 6.0, monthly GST reconciliation, and vendor code creation via the PAMAC Portal. The project also included explicit configuration and customization of Dropline Term Loan and Overdraft facilities inside SAP ERP ECC 6.0 and the design and development of customer facing enterprise portal components tied to lending workflows.
Integrations were delivered to connect SAP ERP ECC 6.0 with Finnone for retail lending processes, and to integrate MPOS with the Mobile Collection System along with various downstream applications as required by business units. The SAP ERP ECC 6.0 environment was positioned to operate alongside internal and external interfaces to support collections, retail lending and accounts payable processing.
Project governance emphasized formal requirements and testing disciplines, producing System Requirement Specification and Functional Specification Document artifacts, running projects with agile concepts and detailed project plans, and managing change requests and impact assessments. Testing cycles included System Integration Testing, User Acceptance Testing and final practice runs to validate deployments before production.
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Tata Capital Financial Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Version Systems | Legacy | factoHR Leave Management | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022 Tata Capital Financial Services implemented factoHR Leave Management under an Absence and Leave Management initiative, leveraging factoHR’s retirement benefits and HRMS capabilities as described in a vendor testimonial. The engagement tied the factoHR Leave Management application to a broader effort to digitize trust and retiral operations and to strengthen compliance and backend HR support in India.
The implementation bundled leave management workflows with retirement benefits administration, using the factoHR Leave Management application to standardize leave request, approval and recordkeeping processes while also digitizing provident fund and trust related retiral records. Configuration work emphasized HRMS-aligned master data, configurable leave policies and automated approvals consistent with Absence and Leave Management functional patterns.
Operational coverage centered on Tata Capital’s India HR and benefits administration teams, with the system supporting trust administration and backend processing for retiral benefits. The testimonial explicitly references use of factoHR’s retirement benefits and HRMS capabilities, indicating the solution was applied across HR process usage areas tied to trust and PF administration rather than isolated to a single location.
Governance changes focused on process digitization and tighter compliance controls for trust and retiral workflows, shifting manual trust record handling into systemized HRMS processes. The vendor statement cites improved compliance and backend support as outcomes, with governance oriented around standardized HR process usage and centralized administration of leave and retiral benefits through factoHR Leave Management.
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Benefits Administration | HCM |
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2025 | 2025 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Self Service | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2023 | 2023 |
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Tata Capital Financial Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Tata Capital Financial Services implemented Google Workspace (Formerly Google G-Suite) to establish a centralized Collaboration platform for corporate productivity and communications across its India operations. The deployment was positioned to support enterprise email, document collaboration, scheduling, and virtual meetings for the organization’s knowledge workers, aligning the company, Google Workspace (Formerly Google G-Suite), Collaboration business function relationship.
The implementation used core Google Workspace modules including Gmail for enterprise mail, Google Drive for cloud storage, Google Docs and Google Sheets for real time document collaboration, Google Calendar for scheduling, and Google Meet for video conferencing, supplemented by the Admin console for tenant and policy management. Configuration work focused on user provisioning, group policy enforcement, and shared drive structure to support collaborative workflows and content governance.
Operational coverage included corporate departments and regional offices in India, where the platform supported cross functional collaboration, document lifecycle workflows, and internal communications. Use scaled to the enterprise employee base, with role based access controls and organizational unit structures to segment settings and service access across business functions.
Governance relied on Google Workspace administrative controls, standard security and compliance features available in the service, and administrative processes for account lifecycle and data governance. The narrative centers on Tata Capital Financial Services using Google Workspace (Formerly Google G-Suite) within the Collaboration category to standardize productivity and communications tooling across its operations.
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Collaboration | Collaboration |
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2016 | 2016 |
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Tata Capital Financial Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Tata Capital Financial Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tata Capital Financial Services EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2014 |
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Tata Capital Financial Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Tata Capital Financial Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Tata Capital Financial Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Tata Capital Financial Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Tata Capital Financial Services
Apps Being Evaluated by Tata Capital Financial Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-12-24 | Tata Capital Financial Services | Evaluated | Nucleus Software | FinnOne Neo Loan Management System | Loan Management | ERP Services and Operations |