TATA Unistore
Empire Plaza, 1st, 2, Lal Bahadur Shastri Rd, Chandan Nagar, Vikhroli West,
Mumbai, 400083,
India
Mumbai, 400083,
India
91 90 2910-8282
Retail
TATA Unistore Technographics
TATA Unistore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TATA Unistore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 TATA Unistore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TATA Unistore has purchased the following applications: Stripe Payments for Payment Processing in 2019, Microsoft 365 for Collaboration in 2020, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TATA Unistore is running and its propensity to invest more and deepen its relationship with Stripe , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TATA Unistore revenues, which have grown to $1.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TATA Unistore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TATA Unistore Tech Stack and Enterprise Applications
TATA Unistore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, TATA Unistore implemented Stripe Payments on its website to handle Payment Processing. The deployment embeds Stripe Payments into the tatacliq.com checkout flow, centralizing card acceptance and digital wallet handling for the retailer's online storefront in India. The integration leverages Stripe Payments APIs and hosted payment elements to enable tokenized transactions and client-side authorization, keeping sensitive card data out of TATA Unistore servers.
Operational coverage centers on e-commerce checkout, payments operations, and dispute lifecycle management, with webhook-driven event notifications used to propagate transaction status to order processing. The implementation required front-end and back-end developer integration, API orchestration for payment authorization and capture, and operational governance by payments and e-commerce teams to manage reconciliation and chargeback workflows. As configured, Stripe Payments functions as the primary Payment Processing layer for TATA Unistore, supporting online revenue capture and payment operations.
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TATA Unistore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 TATA Unistore deployed Microsoft 365 as its Collaboration platform. The deployment is present in public site source and is positioned to serve corporate and retail support functions across India for approximately 3,000 employees.
The Microsoft 365 implementation includes core collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for synchronous collaboration, SharePoint and OneDrive for document management and internal content publishing, and Office desktop and web applications for productivity. Microsoft 365 is configured to support merchandising content workflows and cross functional communication between merchandising, supply chain, store operations, and customer service.
Governance is organized through a centralized Microsoft 365 tenant with role based administrative controls and identity aligned user provisioning consistent with enterprise collaboration practices, and tenant level policies applied to secure access and content lifecycle. Rollout emphasis focused on standardizing collaboration, email, and document management across corporate and retail teams in India, with site source evidence indicating Microsoft 365 assets referenced on the public website.
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TATA Unistore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, TATA Unistore implemented Adobe Experience Cloud on its public website to support customer facing digital experiences. The deployment is aligned to the Customer Experience category and is positioned to support marketing and e-commerce workflows across the TataCliq web estate.
The Adobe Experience Cloud deployment focuses on standard Customer Experience capabilities, including experience orchestration, content delivery and personalization, unified customer profile and segmentation, campaign orchestration and analytics instrumentation. Configuration work emphasizes web tag and client-side integration patterns that tie front-end page rendering to experience decisioning and measurement, ensuring Adobe Experience Cloud can drive targeted experiences and collect behavioral telemetry.
Operational scope centers on web properties and the marketing and e-commerce functions, with ongoing governance split between marketing operations for campaign and content stewardship, and IT for platform provisioning and site integration. Rollout and change control use tag-based releases and phased content activation across product and promotional pages, enabling iterative experience updates on the TataCliq site.
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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TATA Unistore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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TATA Unistore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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TATA Unistore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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TATA Unistore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TATA Unistore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by TATA Unistore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TATA Unistore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TATA Unistore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TATA Unistore Technographics
TATA Unistore is a Retail organization based in India,
with around 3000 employees and annual revenues of $1.36 billion.
TATA Unistore operates a diverse technology stack with applications such as
Stripe Payments, Microsoft 365 and Adobe Experience Cloud,
covering areas like Payment Processing, Collaboration and Customer Experience.
TATA Unistore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Microsoft and Adobe Systems.
TATA Unistore recently adopted applications including
Teads Platform in 2023, Qualtrics CustomerXM in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TATA Unistore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TATA Unistore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TATA Unistore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.