Taxmann
59, 32, New Rohtak Rd, Block 59, Karol Bagh,
New Delhi, 11005,
India
New Delhi, 11005,
India
91 11 4556 2222
Professional Services
Taxmann Technographics
Taxmann Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Taxmann and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Taxmann employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Taxmann has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, ProProfs LMS for Learning and Development in 2018, ProProfs Chat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Taxmann is running and its propensity to invest more and deepen its relationship with Microsoft , ProProfs , Verloop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Taxmann revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taxmann intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Taxmann Tech Stack and Enterprise Applications
Taxmann ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Taxmann deployed Microsoft Dynamics NAV as its ERP Financial system. Microsoft Dynamics NAV was used by the Accounts and Finance team at Rajeev Associate Taxmann Publications Pvt. Ltd for day to day accounting, voucher entry and core financial processing.
The implementation centered on typical ERP Financial capabilities including General Ledger transaction management, Accounts Payable workflows for vendor payments and creditor reconciliation, Bank Management for bank reconciliation and funds inflow, and Intercompany Accounting for finalizing and reconciling intercompany transactions. Microsoft Dynamics NAV supported voucher creation and expense reporting processes, and was used alongside Tally for accounting operations.
Tax and statutory accounting processes were handled through NAV driven reporting and reconciliation workflows, covering GST registration, filing of GSTR-3B and GSTR-1, GSTR-2A reconciliation, and routine support for ITR, TDS, VAT and Service Tax related documentation. The finance team used the system to maintain vendor bank details, manage credit card expense finalization and to assist auditors during statutory audit activities.
Operational coverage focused on the Finance function including treasury and procurement touchpoints, with NAV workflows applied to manage payments including DD, RTGS, NEFT, CMS, loan and net banking transactions as well as foreign payments and letter of credit related documentation. Governance was executed through voucher and creditor reconciliation procedures, documentation for tenders, and structured record keeping to support audit and statutory compliance.
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Taxmann HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProProfs | Legacy | ProProfs LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Taxmann implemented ProProfs LMS to support its Learning and Development initiatives. Taxmann is a Professional Services firm headquartered in India with roughly 400 employees, and the ProProfs LMS instance is exposed on the Taxmann website to provide web-based course delivery and learner access.
The ProProfs LMS deployment emphasizes core Learning and Development capabilities, including course and content authoring, assessments and quizzes, learner enrollment and user management, learning paths and certification workflows, and reporting and analytics for training administrators. Taxmann’s use of ProProfs LMS consolidates course assets and enables structured training workflows suitable for onboarding, role-based training, and ongoing professional learning.
Deployment architecture is web-embedded on the corporate site, providing browser-based access to materials and course enrollment, with configurable public and restricted content delivery. Operational coverage is focused on Taxmann’s India-based operations, where the platform is used to centralize training content and distribute learning across corporate teams.
Governance was configured through centralized administration and role-based access controls inside ProProfs LMS, enabling administrators to manage course lifecycle, assign learners, and track completion and assessment records. The configuration reflects typical Learning and Development process centralization, with administrative controls for course versioning, certification issuance, and training compliance tracking where required.
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Taxmann AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProProfs | Legacy | ProProfs Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Taxmann implemented ProProfs Chat on its public website. ProProfs Chat is deployed as a web-facing Chatbots and Conversational AI application providing a live chat interface and scripted conversational flows to engage visitors and capture inbound inquiries for the support organization.
Deployment uses a lightweight browser widget embedded across key content pages, delivering an agent console for support staff, preconfigured response templates, session management and basic routing for triage. Operational ownership is managed between customer support and web content teams, with IT responsible for maintaining the site integration and configuring conversational scripts and escalation workflows. The Taxmann ProProfs Chat deployment situates the company, ProProfs Chat, Chatbots and Conversational AI, and customer support in a single operational layer for website-driven engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Taxmann Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Taxmann CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Taxmann IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Taxmann CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Taxmann
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Financial Controller | Director | Finance | |
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Finance Manager | Manager | Finance | |
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ERP Executive | CXO | IT | |
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IT Service Manager | Manager | IT | |
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Apps Being Evaluated by Taxmann Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Taxmann IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Taxmann digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Taxmann Technographics
Taxmann is a Professional Services organization based in India,
with around 400 employees and annual revenues of $30.0 million.
Taxmann operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, ProProfs LMS and ProProfs Chat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Taxmann has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and ProProfs.
Taxmann recently adopted applications including
Microsoft 365 in 2022, Microsoft Clarity in 2022 and Verloop in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Taxmann’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Taxmann’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Taxmann technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.