Team Thai
28/1670 B, Thondayad Bypass, Near Cyber Park, Nellikode P.O.,
Kozhikode, 673016,
India
Kozhikode, 673016,
India
91 49 5661 8800
Consumer Packaged Goods
Team Thai Technographics
Team Thai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Team Thai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Team Thai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Team Thai has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, LiveChat for Chatbots and Conversational AI in 2022, Wix.com for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Team Thai is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Team Thai revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Team Thai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Team Thai Tech Stack and Enterprise Applications
Team Thai ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Team Thai implemented Microsoft Dynamics NAV 2016 as its ERP Financial solution to digitize inventory management and centralize transactional processes across its group. The implementation targeted inventory visibility and financial traceability to support the companys diverse consumer goods, manufacturing, and distribution businesses headquartered in Kerala, India.
The deployment configured core functional modules for inventory, sales, purchase, finance, manufacturing, and quality control, with warehouse controls and a purchase order authorization workflow to enforce approvals. Forecast functionality and customizable dashboards were used to drive demand and supply planning, while management information system reporting provided on-demand KPIs for business leaders.
Atna Technologies, a Microsoft Gold Certified ERP partner, led the technical implementation and integrated sales with finance using SQL Server Integration Services SSIS to eliminate manual voucher entry. The solution was rolled out first as a pilot model for inventory accuracy and then extended to 50 branches across Kerala, Tamil Nadu, and Karnataka and two manufacturing units, with subsidiaries adopting the same Microsoft Dynamics NAV platform for sales and marketing, purchase, finance, manufacturing, and quality control.
Governance and process changes included enforced PO reauthorization for any change, bin-level restrictions in the warehouse module to uphold quality checks, and automated statutory and consumption reporting to remove manual reconciliation. As a result, Team Thai reports improved data traceability, reduced paper-based work, elimination of manual reconciliations between sales and finance, faster transaction velocity, and reduced operational costs while using Microsoft Dynamics NAV to support inventory management and financial operations.
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Team Thai AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Team Thai implemented LiveChat on its public website to enable real time customer engagement and onsite conversational touch points. The deployment uses LiveChat as a cloud hosted SaaS embedded via a JavaScript widget, providing front end visitor messaging and a cloud console for agent responses. This configuration sits squarely in the Chatbots and Conversational AI category and is instrumented on https://www.teamthai.in/ for web based customer interactions.
Functional capabilities implemented include the on site chat widget, real time messaging, canned responses, chat transcripts, and visitor context capture to support customer service and sales workflows. Operational ownership is concentrated in customer support and front line sales, with governance focused on chat routing, response templates, queue management, and transcript retention to standardize agent handling and escalation. This establishes Team Thai LiveChat Chatbots and Conversational AI as the primary conversational channel for customer service and sales functions.
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Team Thai Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Team Thai deployed Wix.com as its Web Content Management platform for its public website in India. Team Thai uses Wix.com as the Web Content Management solution to manage consumer-facing marketing content and product information on its corporate site, consolidating site authoring and publishing onto a single SaaS platform. The deployment aligns hosting, domain management, and content publication to support the company website as the primary digital storefront for its consumer packaged goods.
The Wix.com implementation leverages template-driven site authoring, a centralized media library, content publishing workflows, responsive layout capabilities, and built-in SEO and SSL hosting, reflecting core Web Content Management capabilities. Operational ownership is centered in marketing and digital channels, which use Wix.com to create pages, update product information, and publish promotional content across the site. The configuration emphasizes public site content management for Team Thai's India presence and standard SaaS governance for editorial control and versioned publishing.
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Team Thai SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2016 | 2016 |
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Team Thai IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Team Thai
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Managing Director | Director | Finance | |
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Information Technology Administrator | Manager | IT | |
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Senior Manager Operations | Manager | Operations | |
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Senior Finance Executive | Director | Finance | |
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Apps Being Evaluated by Team Thai Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Team Thai IT executives and key decision makers. This section highlights Team Thai's latest recorded technology evaluations, including ServiceNow ITSM for IT Service Management on 2024-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Team Thai digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-01 | Team Thai | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Team Thai Technographics
Team Thai is a Consumer Packaged Goods organization based in India,
with around 300 employees and annual revenues of $52.0 million.
Team Thai operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, LiveChat and Wix.com,
covering areas like ERP Financial, Chatbots and Conversational AI and Web Content Management.
Team Thai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LiveChat, Inc. and Wix.com.
Team Thai recently adopted applications including
LiveChat in 2022, Amazon EC2 in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Team Thai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Team Thai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Team Thai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.