Bengaluru, 560 095,
India
TeamLease Digital Technographics
TeamLease Digital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TeamLease Digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2024 TeamLease Digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TeamLease Digital has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Zoom for Audio Video and Web Conferencing in 2022, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TeamLease Digital is running and its propensity to invest more and deepen its relationship with Tawk.to , Zoom Video Communications , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TeamLease Digital revenues, which have grown to $610.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TeamLease Digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TeamLease Digital Tech Stack and Enterprise Applications
TeamLease Digital AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, TeamLease Digital implemented Tawk.to on its public website. The deployment uses the Tawk.to web-embedded chat widget to provide real-time visitor messaging, basic automation and canned responses consistent with Chatbots and Conversational AI capabilities, and it is positioned to support customer service and lead capture workflows on the corporate site.
Operational control of Tawk.to is scoped to external customer-facing pages and is managed through the vendor’s web admin interface, with oversight assigned to support and marketing functions. The configuration emphasizes conversational entry points, session handoff to human agents, and visitor context capture for sales and service teams, reflecting standard Chatbots and Conversational AI functional terminology and implementation patterns.
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TeamLease Digital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 TeamLease Digital implemented Zoom for Audio Video and Web Conferencing to enable website based meeting access and to support customer engagement workflows. TeamLease Digital is using Zoom on their website to surface meeting links and entry points for external visitors and prospects, making the Zoom application available as a primary channel for synchronous interactions.
The implementation centers on standard Zoom meeting and webinar capabilities, including scheduled meeting workflows, live video conferencing, screen sharing and session recording as part of the customer facing experience. Configuration work emphasized public meeting access controls, meeting registration and calendar driven scheduling to align website interactions with hosted sessions.
Integration work explicitly included embedding Zoom access on the TeamLease Digital website, tying the Audio Video and Web Conferencing application into public facing pages and user journeys. Operational coverage spans external customer engagement through the website and internal use cases for collaboration, with administration scoped to central account management and user provisioning to control access across teams.
Governance focused on account level administration and meeting security settings to manage participant access and session privacy, alongside process adjustments for scheduling and hosting website initiated meetings. The narrative reflects an implementation of Zoom that links the Zoom application, the Audio Video and Web Conferencing category, and TeamLease Digital business functions for web based customer engagement and internal collaboration.
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TeamLease Digital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, TeamLease Digital implemented Hotjar on its corporate website to support Customer Experience efforts. TeamLease Digital deployed Hotjar as a web-facing behavioral analytics and feedback layer to instrument digital customer journeys, explicitly linking the application Hotjar to Customer Experience and web UX research functions.
The deployment uses the standard client side JavaScript snippet to capture session recordings, aggregate heatmaps, in-page feedback widgets, and on-site surveys, capabilities that align with the Customer Experience category. Operational responsibility is centered on website and digital product touchpoints, with collected behavioral data routed to product, UX, and marketing stakeholders for qualitative and quantitative user research and experience analysis.
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TeamLease Digital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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TeamLease Digital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TeamLease Digital
Apps Being Evaluated by TeamLease Digital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||