AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

TeamLease Digital Tech Stack and Enterprise Applications

TeamLease Digital AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, TeamLease Digital implemented Tawk.to on its public website. The deployment uses the Tawk.to web-embedded chat widget to provide real-time visitor messaging, basic automation and canned responses consistent with Chatbots and Conversational AI capabilities, and it is positioned to support customer service and lead capture workflows on the corporate site. Operational control of Tawk.to is scoped to external customer-facing pages and is managed through the vendor’s web admin interface, with oversight assigned to support and marketing functions. The configuration emphasizes conversational entry points, session handoff to human agents, and visitor context capture for sales and service teams, reflecting standard Chatbots and Conversational AI functional terminology and implementation patterns.
TeamLease Digital Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2022 2022
In 2022 TeamLease Digital implemented Zoom for Audio Video and Web Conferencing to enable website based meeting access and to support customer engagement workflows. TeamLease Digital is using Zoom on their website to surface meeting links and entry points for external visitors and prospects, making the Zoom application available as a primary channel for synchronous interactions. The implementation centers on standard Zoom meeting and webinar capabilities, including scheduled meeting workflows, live video conferencing, screen sharing and session recording as part of the customer facing experience. Configuration work emphasized public meeting access controls, meeting registration and calendar driven scheduling to align website interactions with hosted sessions. Integration work explicitly included embedding Zoom access on the TeamLease Digital website, tying the Audio Video and Web Conferencing application into public facing pages and user journeys. Operational coverage spans external customer engagement through the website and internal use cases for collaboration, with administration scoped to central account management and user provisioning to control access across teams. Governance focused on account level administration and meeting security settings to manage participant access and session privacy, alongside process adjustments for scheduling and hosting website initiated meetings. The narrative reflects an implementation of Zoom that links the Zoom application, the Audio Video and Web Conferencing category, and TeamLease Digital business functions for web based customer engagement and internal collaboration.
TeamLease Digital CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
In 2022, TeamLease Digital implemented Hotjar on its corporate website to support Customer Experience efforts. TeamLease Digital deployed Hotjar as a web-facing behavioral analytics and feedback layer to instrument digital customer journeys, explicitly linking the application Hotjar to Customer Experience and web UX research functions. The deployment uses the standard client side JavaScript snippet to capture session recordings, aggregate heatmaps, in-page feedback widgets, and on-site surveys, capabilities that align with the Customer Experience category. Operational responsibility is centered on website and digital product touchpoints, with collected behavioral data routed to product, UX, and marketing stakeholders for qualitative and quantitative user research and experience analysis.
TeamLease Digital IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Backup as a Service (BaaS) IaaS 2020 2021
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
TeamLease Digital CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at TeamLease Digital

First Name Last Name Title Function Department Email Phone
AVP & Business Head - Infrastructure Managed Services VP IT
Manager (South ) : IMS infrastructure managed service Manager Finance
Associate IT Engineer || Database Manager IT

Apps Being Evaluated by TeamLease Digital Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TeamLease Digital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TeamLease Digital digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD TeamLease Digital Technographics
TeamLease Digital is a Professional Services organization based in India, with around 2024 employees and annual revenues of $610.0 million.
TeamLease Digital operates a diverse technology stack with applications such as Tawk.to, Zoom and Hotjar, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Customer Experience.
TeamLease Digital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Zoom Video Communications and Contentsquare.
TeamLease Digital recently adopted applications including Tawk.to in 2022, Zoom in 2022 and Hotjar in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TeamLease Digital’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates TeamLease Digital’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TeamLease Digital technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.