TeamViewer
Bahnhofsplatz 2,
Goeppingen, 73033,
Germany
Goeppingen, 73033,
Germany
44 14 4223-0300
Communications
TeamViewer Technographics
TeamViewer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TeamViewer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1586 TeamViewer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TeamViewer has purchased the following applications: SmartRecruiters SmartRecruit for Recruiting, Applicant Tracking System in 2018, Adobe Connect for Audio Video and Web Conferencing in 2020, Nexway Monetize eCommerce for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TeamViewer is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TeamViewer revenues, which have grown to $693.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TeamViewer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TeamViewer Tech Stack and Enterprise Applications
TeamViewer HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SmartRecruiters SmartRecruit | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 TeamViewer deployed SmartRecruiters SmartRecruit as its Recruiting,Applicant Tracking System on the corporate careers site. The implementation positioned SmartRecruiters SmartRecruit as the primary candidate intake and tracking layer for TeamViewer's talent acquisition and recruiting functions.
Configuration emphasized core ATS capabilities, including job requisition publishing, career site integration, candidate application capture, application pipeline and status tracking, and interviewer scheduling. The integration with TeamViewer's website routed candidate forms and applications directly into SmartRecruiters SmartRecruit, enabling HR and recruiting teams to manage pipelines, conduct reviewer screening, and standardize requisition and interview workflows through role based access and workflow templates.
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TeamViewer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 TeamViewer implemented Adobe Connect as a web-facing conferencing layer embedded on its public website. Adobe Connect is used on their website to deliver live sessions and on-demand recordings for customer engagement, and TeamViewer Adobe Connect Audio Video and Web Conferencing is positioned to support external communications and partner interactions. The deployment leverages browser-based meeting rooms and webinar delivery typical of Audio Video and Web Conferencing platforms, including screen sharing, interactive attendee controls, and session recording capabilities.
The implementation is delivered as a web-hosted conferencing service accessible directly from TeamViewer’s site, with functional emphasis on webinar orchestration, registration and attendee management, and recorded content distribution to support marketing and customer support workflows. Administrative controls and content governance follow Adobe Connect standard role based permissioning and template driven session configuration to maintain consistent meeting setups and replay access. The architecture centers on embedding Adobe Connect as the primary web conferencing endpoint for customer-facing communications rather than internal desktop collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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TeamViewer eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nexway | Legacy | Nexway Monetize eCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, TeamViewer implemented Nexway Monetize eCommerce as its Merchant of Record to power global monetization, subscription intelligence and recurring billing for the Blizz meeting and collaboration product. Nexway Monetize eCommerce served as the primary eCommerce platform for finance and recurring billing functions, consolidating payments, tax, fraud prevention and customer support into a single commercial runtime.
The implementation configured subscription intelligence and recurring billing modules to manage lifecycle events such as new subscriptions, renewals and plan changes, and to centralize customer invoicing and payment processing. The deployment included merchant of record capabilities, tax and compliance handling, fraud screening workflows and integrated customer support touchpoints to support online subscription purchase and post purchase servicing.
Operational coverage for the Nexway Monetize eCommerce rollout was global, supporting Blizz’s worldwide commercial launch and aligning finance, subscription management, commercial and customer support teams under a unified monetization model. Governance changes focused on centralizing billing ownership and standardizing subscription workflows through the merchant of record model, which improved online conversion and subscription management as reported by TeamViewer.
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TeamViewer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TeamViewer EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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TeamViewer ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2005 | 2005 |
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TeamViewer TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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TeamViewer PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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TeamViewer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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TeamViewer CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at TeamViewer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TeamViewer Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TeamViewer IT executives and key decision makers. This section highlights TeamViewer's latest recorded technology evaluations, including SAP Manufacturing Execution for Manufacturing Execution System on 2026-02-14, SAP Automotive for Automotive ERP on 2026-02-14, and Adobe Marketo for Marketing Automation on 2025-10-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TeamViewer digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-14 | TeamViewer | Evaluated | SAP | SAP Automotive | Automotive ERP | ERP Services and Operations |
| 2026-02-14 | TeamViewer | Evaluated | SAP | SAP Manufacturing Execution | Manufacturing Execution System | ERP Services and Operations |
| 2025-10-30 | TeamViewer | Evaluated | Adobe Systems | Adobe Marketo | Marketing Automation | CRM |
| 2025-08-11 | TeamViewer | Evaluated |
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EMM / MDM / MAM | CyberSecurity |
| 2025-08-05 | TeamViewer | Evaluated |
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Marketing Analytics | CRM |
| 2025-08-05 | TeamViewer | Evaluated |
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Digital Asset Management | Content Management |
| 2025-07-16 | TeamViewer | Evaluated |
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Applicant Tracking System, Recruiting | HCM |
| 2025-04-07 | TeamViewer | Evaluated |
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Warehouse Management | SCM |
| 2024-10-31 | TeamViewer | Evaluated |
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Subscription and Recurring Billing | ERP |
| 2024-10-23 | TeamViewer | Evaluated |
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Remote Monitoring and Management | ITSM |
FAQ - APPS RUN THE WORLD TeamViewer Technographics
TeamViewer is a Communications organization based in Germany,
with around 1586 employees and annual revenues of $693.0 million.
TeamViewer operates a diverse technology stack with applications such as
SmartRecruiters SmartRecruit, Adobe Connect and Nexway Monetize eCommerce,
covering areas like Recruiting, Applicant Tracking System, Audio Video and Web Conferencing and eCommerce.
TeamViewer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Nexway.
TeamViewer recently adopted applications including
Adobe Experience Cloud in 2021, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TeamViewer’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TeamViewer’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TeamViewer technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.