Tokyo, 163-1423,
Japan
Techfirm Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Techfirm Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 259 Techfirm Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Techfirm Holdings has purchased the following applications: bBreak MA-EYES ERP for ERP Financial in 2016, Zoho SalesIQ for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Techfirm Holdings is running and its propensity to invest more and deepen its relationship with bBreak Systems , Zoho Corp. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Techfirm Holdings revenues, which have grown to $49.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Techfirm Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| bBreak Systems | Legacy | bBreak MA-EYES ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Techfirm Holdings implemented bBreak MA-EYES ERP in the ERP Financial category to unify project-based financials and streamline project収支管理 across its Japan operations. The implementation targeted consolidation of project revenue and cost tracking and simplification of related back-office work for a 259-person professional services firm, with an explicit goal of faster reporting and month-end improvements.
The deployment configured core project accounting and billing capabilities alongside finance and accounting integration, aligning project management, billing, and general ledger workflows to support project収支管理. bBreak MA-EYES ERP was used to centralize project-level revenue and cost capture, automate billing posting into accounting, and standardize financial reporting for month-end close activities.
Integrations focused on internal interoperability between project management modules and finance modules, enabling automated transfer of billing data to accounts receivable and general ledger postings. Operational coverage emphasized finance, sales-administration, and project delivery teams within Japan, consolidating project financial data into a single ERP Financial system to reduce manual reconciliation.
Governance and process changes standardized closing procedures and project収支管理 workflows, reducing handoffs between sales-administration and finance. Reported outcomes from the implementation include a one-day reduction in monthly close and a two-thirds reduction in sales-administration workload, together with faster reporting and improved month-end processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Techfirm Holdings deployed Zoho SalesIQ on its public website to provide real-time customer engagement and inbound lead capture. Zoho SalesIQ is implemented as a Chatbots and Conversational AI solution to deliver live chat, automated chatbot workflows, visitor tracking and proactive engagement across customer touchpoints.
The deployment is embedded as website widgets and configured for session-based visitor monitoring, proactive invite rules and chat routing to internal teams, supporting sales and customer support functions. Configuration centers on conversational automation, canned responses and clear handoff procedures to human agents, while governance covers operator access controls, operating hours and escalation workflows managed by internal sales and support groups.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Techfirm Holdings implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment leverages Google Workspace cloud-hosted SaaS to deliver enterprise email via Gmail, shared calendaring, Google Drive file storage, and real-time document collaboration through Google Docs, Sheets, and Slides, with administrative controls centralized in the Google Workspace admin console. Implementation scope is company-wide for Techfirm Holdings’ corporate staff, aligning collaboration and content workflows for professional services teams.
Configuration and governance reflect standard Collaboration patterns including centralized domain management, user and group provisioning, and role-based admin controls plus mobile access policies administered through the Google Workspace admin console. The Google Workspace (Formerly Google G-Suite) implementation is referenced on Techfirm Holdings’ website, indicating domain-level provisioning and public adoption. Integrations with other systems are not specified in available signals, so operational coverage and change management appear focused on cloud-first mail, calendar, and document collaboration tooling.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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