
London, NW9 5AB,
United Kingdom
Utility Warehouse Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Utility Warehouse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2005 Utility Warehouse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Utility Warehouse has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2017, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2018, Genesys Cloud CX for Call Center in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Utility Warehouse is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Mercer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Utility Warehouse revenues, which have grown to $275.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Utility Warehouse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Mercer | Legacy | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM | n/a | 2018 | 2019 |
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Core HR | HCM |
|
2019 | 2019 |
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Payroll | HCM |
|
2019 | 2019 |
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|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
Workforce Management | HCM |
|
2020 | 2020 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2019 | 2019 |
|
|
|
Call Center | CRM |
|
2018 | 2018 |
|
|
|
Call Center, Customer Support | CRM |
|
2019 | 2019 |
|
|
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Customer Data Platform | CRM |
|
2018 | 2018 |
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Customer Engagement | CRM |
|
2020 | 2020 |
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Customer Support | CRM |
|
2017 | 2017 |
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|
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Customer Support | CRM |
|
2017 | 2017 |
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Customer Support | CRM |
|
2017 | 2017 |
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|
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Marketing Analytics | CRM |
|
2018 | 2018 |
|
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Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2019 | 2019 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Management | Content Management |
|
2020 | 2020 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
SCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Order Management | SCM |
|
2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Customer Operations | Director | Customer Service | ||||
Chief Commercial Officer | CXO | Finance | ||||
Head Of Customer Service | Director | Customer Service | ||||
Head of Customer Operations | Director | Customer Service | ||||
Customer Service Manager | Manager | Customer Service | ||||
Customer CRM Ops Manager | Manager | Customer Service | ||||
Technical Contact Centre Manager | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |