AI Buyer Insights:

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Telent
Location
Point 3, Haywood Road,
Warwick, CV34 5AH,
United Kingdom
Website
https://www.telent.com/
Phone
44 19 2669-3000
Artw industry
Communications
Employee
Revenue

Telent Technographics

Telent Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Telent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Telent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Telent has purchased the following applications: Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2021, ServiceNow Field Service Management for Field Service Management in 2022, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Telent is running and its propensity to invest more and deepen its relationship with Edenred , ServiceNow , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Telent revenues, which have grown to $507.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Telent Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Edenred Legacy Reward Gateway Employee Reward and Recognition Employee Recognition and Rewards Management HCM n/a 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow Field Service Management Field Service Management ERP Services and Operations n/a 2022 2022
In 2022, Telent implemented ServiceNow Field Service Management to refine customer service and field operations across its transport and network infrastructure portfolios. The Field Service Management deployment covers proactive management of more than 300,000 customer assets and supports approximately 500 active platform users, with migration completed in under four months and minimal disruption. The implementation combined ServiceNow Field Service Management with ServiceNow Customer Service Management to redevelop Telent’s operational TRAMMS surface while increasing flexibility and scalability. Configuration work focused on asset lifecycle management including obsolescence tracking and depreciation, SLA provisioning tailored to individual customers, enhanced mobile access for field engineers, and case to work order orchestration to support incident reporting and field dispatch. Integrations explicitly linked the ServiceNow platform to customer monitoring systems to provide real-time asset status and remote monitoring, reducing unnecessary site visits and ensuring field engineers arrive on site with current status updates. The platform ties monitoring feeds to service records and workflows, supporting an ITIL aligned approach to incident, problem, and service management across Telent’s transport and network operations. Telent retained operational ownership of the platform rather than moving to a managed service, and the rollout was executed with ServiceNow partner Highmetric so Telent could maintain in-house platform expertise and extend functionality autonomously. Governance emphasized a self-sustaining configuration model, delegated operational knowledge for ongoing configuration and feature additions, and clear SLA provisioning processes between Telent and its customers. Stated outcomes include more proactive asset management, increased asset availability for customers, fewer wasted service trips, and clearer SLA management, all enabled by ServiceNow Field Service Management and integrated monitoring. The deployment underpins Telent’s field operations across the UK transport estate and supports customer expectations for near real-time asset tracking.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Telent
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Telent Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Telent Technographics

Telent is a Communications organization based in United Kingdom, with around 2500 employees and annual revenues of $507.0 million.

Telent operates a diverse technology stack with applications such as Reward Gateway Employee Reward and Recognition, ServiceNow Field Service Management and Adobe Connect, covering areas like Employee Recognition and Rewards Management, Field Service Management and Audio Video and Web Conferencing.

Telent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Edenred, ServiceNow and Adobe Systems.

Telent recently adopted applications including ServiceNow Field Service Management in 2022, ServiceNow Customer Service Management in 2022 and Reward Gateway Employee Reward and Recognition in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Telent’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Telent’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Telent technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.