San Jose, 95131, CA,
United States
Tensoft Technographics
Tensoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tensoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Tensoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Tensoft has purchased the following applications: Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tensoft is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , ClickDimensions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tensoft revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tensoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tensoft Tech Stack and Enterprise Applications
Tensoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Tensoft implemented Microsoft 365 to provide Collaboration capabilities across its 40-person professional services organization. Microsoft 365 was provisioned to centralize cloud email and calendaring, browser-based productivity applications, and document collaboration, and the company’s public website indicates active Microsoft 365 usage for web-connected services.
The deployment emphasized core Collaboration functionality including cloud email and calendar, OneDrive file synchronization, SharePoint document libraries, and real-time team communication to support project delivery and internal operations. Identity and access control were aligned with Microsoft identity services to centralize user provisioning and remote access, and governance focused on permission structures, shared site architecture, and standardized collaboration workflows to manage document lifecycle and internal approvals.
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Tensoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Tensoft implemented Zendesk Service to centralize customer-facing support delivered through its website. The deployment positioned Zendesk Service as the primary platform for Customer Support, consolidating web-submitted inquiries and email into a single ticketing stream for the company’s support function.
The implementation focused on core Customer Support capabilities typical to the category, including ticketing and queue management, an embedded web widget and help center for self-service, email channel routing, agent workspace configuration, macros for common responses, and SLA and priority workflows. Governance work included standardizing ticket lifecycle states, escalation rules and ownership assignments to create repeatable agent workflows and consistent case handoffs within the support team.
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Marketing Automation | CRM |
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2015 | 2015 |
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Tensoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, Tensoft implemented Microsoft Azure Cloud Services to host its public website. Microsoft Azure Cloud Services serves as the Application Hosting and Computing Services layer for Tensoft, providing cloud compute and application hosting for the company web presence and web assets.
The deployment concentrates on web application hosting, managed cloud compute provisioning and platform-level application hosting consistent with the Application Hosting and Computing Services category. Operational ownership is centered in Tensoft IT and marketing functions where hosting configuration, content delivery and uptime monitoring are coordinated. Integrations are limited to the company website and related web assets as recorded, and governance emphasizes centralized hosting, configuration control and cloud-based operations rather than on-premises infrastructure management.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tensoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President and CEO | CXO | Finance | ||||
| Director of Marketing and Business Development | Director | Marketing | ||||
| COO | CXO | Finance |
Apps Being Evaluated by Tensoft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||