Memphis, 38103, TN,
United States
Terminix Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Terminix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11700 Terminix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Terminix has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Workday Recruiting for Recruiting, Applicant Tracking System in 2021, Jedox AIssisted for ML and Data Science Platforms in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Terminix is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Terminix revenues, which have grown to $2.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Terminix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Terminix implemented SAP ERP ECC 6.0 as its ERP Financial application. The SAP ERP ECC 6.0 deployment served as the primary system for maintaining customer information and documentation used by field sales and account management teams.
SAP ERP ECC 6.0 was used to support customer master data management and centralized recordkeeping for a large North Texas territory, where staff maintained a contact base of over 800 accounts across seven ZIP codes and documented weekly prospecting and account development activities. The implementation positioned SAP ERP ECC 6.0 as the authoritative ERP Financial system for sales and customer account workflows, consolidating customer documentation and operational activity tracking under a single financial application.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2015 | 2015 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2015 | 2015 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Terminix implemented Workday Recruiting to operate its external careers site and centralize applicant intake. Workday Recruiting is used on Terminix's public careers website and serves as the primary Recruiting,Applicant Tracking System for candidate sourcing and application submission.
Configuration work focused on career site integration, job requisition management, candidate lifecycle tracking, configurable application forms, interview workflow orchestration, and offer management. Workday Recruiting was configured to expose requisitions on the public careers page, route approval workflows to hiring managers and recruiters, and capture candidate records for compliance and internal reporting.
Operationally the deployment supports enterprise recruiting across Terminix's United States operations, centralizing recruiting activities for corporate and field hiring. Governance changes accompanied the rollout, including standardized requisition approval policies, role based access controls for recruiting teams, and a single source of applicant records on the Workday Recruiting platform.
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jedox | Legacy | Jedox AIssisted | ML and Data Science Platforms | AI Development | n/a | 2019 | 2019 |
In 2019, Terminix implemented Jedox AIssisted as part of its ML and Data Science Platforms practice to advance FP&A forecasting and customer loyalty modeling. The deployment was led by the FP&A team under Jamie Cousin with technical stewardship from Kevin Kennedy and Steve Krantz, positioning the finance organization as the primary owner for analytics and predictive use cases.
Jedox AIssisted was configured to operate as a data hub for large customer datasets, ingesting customer sales agreement information that includes purchases, frequencies, billing, balances, and product attributes. The implementation leveraged Jedox native AI capabilities to perform feature engineering, train and score predictive models, and surface ranked features influencing customer loyalty, using pre-built algorithms and an intuitive, non‑technical user workflow.
Operationally the project focused on FP&A analytics with planned operational extension into branch-level decisioning, marketing, and HR perspectives for customer retention. The team assembled data from several sources rather than relying on ERP and multiple budget ledgers, enabling faster data manipulation and iterative model development under finance control.
Governance was established with FP&A ownership and subject matter expertise from Kevin Kennedy to manage datasets, track model outputs over time, and prepare experimental validation. Outcomes reported included rapid insight generation, discovery of influential features such as contract value, tenure, product mix, and proactive outreach, and a planned control test to compare branches using AI-informed actions against branches that do not use the AI results.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Vulnerability Management | CyberSecurity |
|
2010 | 2010 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||