Apps Run The World

Terumo BCT Digital Transformation Initiatives

Apps Run The World

About the Customer

Headquartered in Lakewood, Colorado, Terumo BCT is a global leader in blood component, therapeutic apheresis and cellular technologies serving customers in more than 130 countries. As the only company with the unique combination of apheresis collections, manual and automated whole blood processing and pathogen reduction, they believe in the potential of blood to do even more for patients than it does today. This belief unites their organization, inspires innovation and strengthens collaboration with customers. 

Originally established in 1964 as COBE Laboratories, today, nearly 7,000 associates around the world are deeply committed to their vision of working together for better lives and promise to unlock the potential of blood. 

Scope and Challenges

To help improve patient outcomes, healthcare providers depend on innovations from Terumo BCT to develop new, cutting-edge medical devices that advance the medical treatment of serious diseases. Terumo BCT wanted to support its expanding global business. To achieve this, HR needed to provide more accessibility and self-services for employees and managers than its previous systems could support. It needed a cloud-based platform that would meet these needs while driving continuous improvement and business growth.

Deloitte helped speed the deployment of SAP® SuccessFactors® solutions across 56 countries in 10 months. Now HR runs with connected, mobile, self-service processes and live data. E-learning will soon be available on any device, equipped to track progress in real time and provide accurate, timely reporting. This will allow Terumo BCT to support its employees efficiently as it expands to provide the medical devices required by healthcare providers worldwide to improve the lives of their patients.

Outcome and Implications

Now Terumo BCT has a suite of integrated, cloud-based HR solutions that support everything from recruiting and onboarding to learning and talent management. Data is collected and centralized using consistent processes, resulting in new levels of operational efficiency. And the trusted data in the system can be analyzed along with other data sources for valuable predictive insights. 

Successful, accelerated, and affordable global implementation:
• Single, trusted source of enterprise data for HR,
• Consistent processes for greater operational efficiencies,
• Efficient learning management and compliance reporting enterprise-wide,
• Mobile self-service access to HR data and processes, and
• Predictive analytics for faster, better decision-making


“With all employees on one HR system, we’ve gained incredible efficiencies in how we manage employees and their information. Our HR processes are consistent worldwide.” said Christine Reynolds, Senior Manager, Global Learning and Systems, Terumo BCT Inc.

“With a single source of trusted data supported by SAP SuccessFactors solutions, we can run predictive and other analytics more efficiently.” said Christine Reynolds, Senior Manager, Global Learning and Systems, Terumo BCT Inc.


10811 West Collins Ave
Lakewood, 80215 , x
1 303-231-4357
Industry Employees Revenue
Manufacturing Subscribe Subscribe

Enterprise Software & Cloud Applications Purchased by Terumo BCT

Vendor Old Product New Product Function Market Users VAR/SI When Live
SAP Legacy Applications SAP SuccessFactors Employee Central Human Capital Management HCM 6000 Deloitte 2016 2017
Subscribe Subscribe Subscribe Recruiting HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Onboarding HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Learning management system HCM Subscribe Subscribe 2016 2016

IT Decision Makers and Key Stakeholders at Terumo BCT

First Name Last Name Title Email Phone
Subscribe Subscribe Executive Vice President, Innovation and Developmen Subscribe Subscribe
Subscribe Subscribe Sr Manager Global Learning and HCM Systems Subscribe Subscribe
Subscribe Subscribe Vice President Global HR Business Partners Subscribe Subscribe
Subscribe Subscribe VP, Global Marketing and Communication Subscribe Subscribe
Subscribe Subscribe Senior Vice President, Associate and Organizational Effectiveness Subscribe Subscribe