TestDome Technographics
TestDome Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TestDome and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 TestDome employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TestDome has purchased the following applications: FastSpring Merchant of Record for Subscription and Recurring Billing, Payment Processing, Tax Management in 2023, Olark Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TestDome is running and its propensity to invest more and deepen its relationship with FastSpring , Olark , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TestDome revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TestDome intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TestDome Tech Stack and Enterprise Applications
TestDome ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FastSpring | Legacy | FastSpring Merchant of Record | Subscription and Recurring Billing, Payment Processing, Tax Management | ERP | n/a | 2023 | 2023 |
In 2023 TestDome implemented FastSpring Merchant of Record to centralize international commerce and to manage Subscription and Recurring Billing,Payment Processing,Tax Management for its software sales. The FastSpring Merchant of Record deployment is described as an all in one payment platform that consolidates checkout, VAT and sales tax management, payment localization, and consumer support into a single managed merchant of record service, enabling the Croatia headquartered team to sell primarily into the US, UK, Australia and other international markets without separate local acquiring or tax vendors.
The implementation included subscription and pricing configuration, a contextual same page pop up checkout for a modernized buyer experience, a consumer account management portal, and advanced reporting and subscription lifecycle tooling aligned to Subscription and Recurring Billing,Payment Processing,Tax Management workflows. Operational billing capabilities implemented cover recurring invoicing, localized payment methods, automated VAT and sales tax handling, and customer facing flows for refunds and dispute handling, with API connectivity used for product and checkout orchestration where FastSpring’s platform exposed endpoints to TestDome.
Operational scope for the FastSpring Merchant of Record implementation spans sales, customer success, and finance functions at TestDome, and extends to global customer interactions rather than local Croatian payments. TestDome transitioned from FastSpring’s Classic checkout to the Contextual platform via early beta access to align user experience and reduce friction for sophisticated B2B buyers, while continuing to route more complex consumer support and chargeback cases through FastSpring support channels.
Governance and vendor interaction are structured around support escalations and periodic executive business reviews, with noted involvement up to the vendor CEO in strategic discussions. TestDome reports steady historical growth tied to the partnership, describes few platform incidents aside from an API change that was resolved, and evaluated alternative providers such as Stripe but retained FastSpring because the integrated merchant of record model simplified payments, tax and support across international markets.
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TestDome AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, TestDome implemented Olark Live Chat on its website. The deployment used the Olark Live Chat widget as a browser-embedded conversational layer classified under Chatbots and Conversational AI to enable real-time messaging, visitor presence indicators, and transcript capture. Configuration centered on the Olark admin console for agent routing, canned responses, and offline message handling, reflecting a lightweight SaaS widget deployment model suited to a 10-person professional services firm. Olark Live Chat was placed on public-facing pages to surface live chat interactions for customer engagement.
Operational ownership rests with TestDome customer-facing staff to handle support inquiries and lead qualification, aligning the implementation with customer support and sales business functions. Governance focused on chat monitoring, message retention via Olark transcripts, and admin-level controls for team availability and response templates. The setup does not document additional backend integrations, positioning Olark Live Chat as the primary conversational interface on TestDome website. This implementation presents a concise, website-embedded use of Olark Live Chat within the Chatbots and Conversational AI category.
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TestDome Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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TestDome CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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TestDome ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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TestDome PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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TestDome IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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TestDome CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at TestDome
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by TestDome Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TestDome IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TestDome digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TestDome Technographics
TestDome is a Professional Services organization based in Croatia,
with around 10 employees and annual revenues of $1.0 million.
TestDome operates a diverse technology stack with applications such as
FastSpring Merchant of Record, Olark Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Subscription and Recurring Billing, Payment Processing, Tax Management, Chatbots and Conversational AI and Collaboration.
TestDome has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FastSpring, Olark and Google.
TestDome recently adopted applications including
FastSpring Merchant of Record in 2023, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TestDome’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TestDome’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TestDome technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.