Northbrook, 60062, IL,
United States
Allstate Technographics
Allstate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allstate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55000 Allstate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allstate has purchased the following applications: Exela Lockbox for AR Automation in 2011, CheckR for BackGround Screening in 2018, Fiserv Signature Bank Platform for Core Banking in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allstate is running and its propensity to invest more and deepen its relationship with Exela Technologies , SAP , CheckR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allstate revenues, which have grown to $67.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allstate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allstate Tech Stack and Enterprise Applications
Allstate ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2011 | 2011 |
In 2011 Allstate implemented Exela Lockbox as an AR Automation application to centralize lockbox and remittance processing inside its accounts receivable organization. The deployment targeted lockbox intake, image capture and automated remittance data capture to streamline daily cash posting workflows within the accounting department.
Exela Lockbox was configured to support core AR Automation capabilities including high-volume image capture, MICR recognition, remittance data extraction, automated cash application logic and exception routing for unresolved items. The implementation emphasized data capture and keyed verification workflows, with configuration for batch processing, archival of check images and exception queues for manual investigation.
Operational coverage centered on the accounting function that handled incoming lockbox work, building on existing staff experience with high-speed scanners and output devices. Personnel previously trained on Banctec E-Series and the XDS, Opex 50 and 150, and the NCR 7780 continued scanning work into a capture database used for keying and validation, which supported continuity of daily functions such as Opex 50 and 150 processing.
Rollout included on‑the‑job training and standard operating procedures for temporary and permanent staff to run capture hardware, perform keyed data validation and manage exception workflows. Governance focused on establishing capture-to-posting handoffs, operator training for image quality and exception handling, and structured operational procedures to sustain lockbox processing within the accounts receivable function.
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2021 | 2022 |
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Expense Management | ERP |
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2017 | 2017 |
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Allstate HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, Allstate implemented CheckR for BackGround Screening as part of CheckR’s push into enterprise sectors. The public announcement highlighted Allstate among new customers adopting the CheckR platform to modernize hiring and screening in the insurance sector.
CheckR was deployed to provide cloud-native background screening capabilities with an increased role for artificial intelligence to accelerate search and adjudication, improve data insights, and enhance accuracy. The CheckR platform was used to standardize screening workflows, deliver compliance-oriented reporting, and automate routine verification steps common to enterprise hiring processes.
Operational coverage focused on Allstate’s recruiting, talent acquisition, and HR hiring workflows within the United States, embedding CheckR into applicant screening and onboarding pipelines. The implementation supported enterprise scale by aligning screening practices across insurance hiring functions and by introducing automated evidence collection and structured reporting to hiring teams.
Governance changes emphasized transparent and fair adjudication practices and standardized screening policies, consistent with CheckR’s stated goals to bring transparency and fairness to hiring. Outcomes called out in the announcement included increased speed, enhanced data insights, and improved accuracy driven by CheckR’s expanded use of artificial intelligence.
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Benefits Administration | HCM |
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2019 | 2019 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2017 | 2017 |
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Contingent Labor Management | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2021 | 2022 |
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Employee Experience | HCM |
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2016 | 2016 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2023 | 2023 |
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Recruiting Chatbot | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Talent Management | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2016 | 2016 |
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Allstate ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Allstate implemented Fiserv Signature Bank Platform as its Core Banking solution to centralize finance and accounting system capabilities across corporate accounting functions. The deployment was positioned to support the Controller office and the broader finance organization, aligning application selection with statutory and management reporting requirements.
The implementation converted an existing Jack Henry ERP instance to Fiserv Signature Bank Platform and explicitly migrated General Ledger, Fixed Assets, Financial Reporting and Accounts Payable modules. Project work included a redesign of the chart of accounts with direct assistance to the Controller, configuration of ledger structures, fixed asset hierarchies, AP workflows and financial report templates to reflect the new accounting taxonomy.
Architecture and operational coverage focused on enterprise finance integration, with program activities centered on data mapping, transaction and master data conversion, and validation of accounting flows. The Fiserv Signature Bank Platform implementation established the Core Banking application as the authoritative source for ledger and payable transactions, and it was configured to produce consolidated financial reporting outputs and manage fixed asset accounting lifecycles.
Governance was anchored in the Controller office, which led chart of accounts decisions and acceptance criteria for financial reporting and close processes. Rollout activities included staged data reconciliation, cross-functional cutover coordination with accounting and reporting teams, and configuration governance to preserve chart of accounts integrity and reporting continuity.
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Insurance Claims Management | ERP Services and Operations |
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2021 | 2021 |
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Insurance ERP | ERP Services and Operations |
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2017 | 2017 |
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2019 |
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OSS/BSS | ERP Services and Operations |
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2007 | 2007 |
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Professional Services Automation | ERP Services and Operations |
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2010 | 2010 |
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Real Estate Investment | ERP Services and Operations |
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2004 | 2004 |
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Time Tracking and Billing | ERP Services and Operations |
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2018 | 2019 |
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Allstate AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2018 |
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Allstate Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI, Data Warehouse | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Data Warehouse | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Allstate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2018 | 2018 |
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Allstate Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Contract Lifecycle Management | Content Management |
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2014 | 2014 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Allstate eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2015 |
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Allstate SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2011 | 2011 |
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Allstate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Interactive Voice Response (IVR) | CRM |
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2021 | 2021 |
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Lead Generation | CRM |
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2005 | 2005 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Allstate EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2016 |
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EPM | EPM |
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2018 | 2018 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Allstate ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2016 | 2017 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Allstate Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2025 | 2026 |
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Investor Onboarding | Investment Management |
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2025 | 2026 |
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Portfolio and Investment Management | Investment Management |
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2011 | 2011 |
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Portfolio and Investment Management | Investment Management |
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2023 | 2023 |
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Portfolio and Investment Risk Management | Investment Management |
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2011 | 2011 |
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Allstate PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Allstate Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2015 | 2016 |
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Sourcing | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Allstate SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2009 | 2009 |
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Allstate TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Risk Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2012 | 2012 |
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Allstate PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2021 |
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API Management | PaaS |
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2022 | 2022 |
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API Management | PaaS |
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2015 | 2016 |
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Apps Development | PaaS |
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2018 | 2018 |
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Data Migration | PaaS |
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2017 | 2017 |
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Extract, Transform, and Load (ETL) | PaaS |
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2021 | 2021 |
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Extract, Transform, and Load (ETL) | PaaS |
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2021 | 2021 |
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Operating System (OS) | PaaS |
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2012 | 2012 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Allstate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2022 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2024 | 2024 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2021 | 2022 |
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Database Management, Open-Source Database | IaaS |
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2023 | 2023 |
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Database Management, Open-Source Database | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2007 | 2008 |
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Network Management and Monitoring | IaaS |
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2017 | 2017 |
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Allstate CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Allstate Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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Allstate Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Allstate
Apps Being Evaluated by Allstate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | Allstate | Evaluated | FareHarbor | FareHarbor | Reservation and Booking Management | ERP Services and Operations |
| 2025-10-07 | Allstate | Evaluated | Verisk Analytics | Verisk Xactimate | Insurance Claims Management | ERP Services and Operations |
| 2025-10-03 | Allstate | Evaluated | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application |
| 2025-08-04 | Allstate | Evaluated |
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Insurance Claims Management | ERP Services and Operations |
| 2025-06-03 | Allstate | Evaluated |
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Earned Wage Access | HCM |
| 2025-04-22 | Allstate | Evaluated |
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Identity and Access Management (IAM) | CyberSecurity |
| 2025-02-28 | Allstate | Evaluated |
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Portfolio and Investment Management | Investment Management |
| 2025-02-03 | Allstate | Evaluated |
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Medical Practice Management | ERP Services and Operations |
| 2025-02-03 | Allstate | Evaluated |
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Insurance ERP | ERP Services and Operations |