Knaresborough, HG5 8PJ,
United Kingdom
The Broker Network Limited Technographics
The Broker Network Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Broker Network Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 The Broker Network Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Broker Network Limited has purchased the following applications: Hotjar for Customer Experience in 2017, IRIS Financials Consolidation for Financial Consolidation and Close in 2011, Twilio Sendgrid for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Broker Network Limited is running and its propensity to invest more and deepen its relationship with Contentsquare , Freshworks , IRIS Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Broker Network Limited revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Broker Network Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Broker Network Limited Tech Stack and Enterprise Applications
The Broker Network Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, The Broker Network Limited deployed Hotjar on its public website as part of its Customer Experience instrumentation. The Broker Network Limited implemented Hotjar to capture client-side behavior using an embedded JavaScript snippet, configuring core Hotjar capabilities such as heatmaps, session recordings, funnel visualization, form analysis, and on-page feedback widgets to surface qualitative behavior signals.
Deployment concentrated on site-level tagging and front-end data collection, with page segmentation and funnel definitions aligned to marketing and conversion flows. Functional modules implemented include heatmaps, session replay, form analysis and feedback polls, which support digital marketing, UX design, and customer support workflows. Integration detail provided by the source is limited to website instrumentation rather than backend system integrations. Governance emphasized page-level tagging standards and ongoing configuration ownership by digital and UX teams to iterate on behavior signals.
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Customer Support | CRM |
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2020 | 2020 |
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The Broker Network Limited EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS Financials Consolidation | Financial Consolidation and Close | EPM | n/a | 2011 | 2011 |
In 2011, The Broker Network Limited implemented IRIS Financials Consolidation to centralize group reporting and support multi entity accounting across its expanding insurance network. The implementation was scoped to address challenges from operating around 30 separate purchase ledgers and the need to compare consolidated figures in real time, and it targeted consolidation use cases within the Financial Consolidation and Close category.
IRIS Financials Consolidation was configured to provide configurable input screens and multi company journals, enabling automatic posting of intercompany charges so users no longer had to enter mirror entries manually. The familiar Windows environment and screen level configuration were emphasized during one to one training for 15 users in the main finance function, allowing finance staff to specify screen layouts and input behavior to match redesigned processes.
The deployment preserved the existing company structure while enabling a single point of entry for supplier details, supporting a central supplier master with separate purchase ledgers maintained for each business. Prior to full rollout the team tested packages on a laptop with representative test data and ran user acceptance trials with accounting staff to validate consolidation flows and budget adjustment workflows.
Governance and process restructuring focused on redesigning internal accounting workflows to take advantage of automated intercompany postings and real time adjustments at budget comparison, removing the need for manual trial balance exports into spreadsheets. As an explicit outcome Broker Network reduced the production time for management accounts from 13 to 8 days, and the IRIS Financials Consolidation deployment was described as a robust platform capable of supporting future group expansion.
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The Broker Network Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, The Broker Network Limited implemented Twilio Sendgrid to manage Transactional Email for its customer communications on the corporate website. The Broker Network Limited uses Twilio Sendgrid as the application layer for sending and tracking automated messages originating from web forms and account interactions, integrating SendGrid’s API and SMTP endpoints into their public site infrastructure.
Configuration focused on standard Transactional Email capabilities within Twilio Sendgrid, including template management for reusable message layouts, programmatic sending via API or SMTP relay, and event webhook capture for delivery events such as bounces and opens. The implementation leverages SendGrid’s suppression handling and recipient validation features to align with operational email hygiene practices.
Operational coverage is centered on the website and associated customer communication workflows, with Twilio Sendgrid instrumented to route transactional messages and surface event data to internal operational teams. Integration points are limited to the web platform as observed, with event-driven callbacks used to feed delivery status into existing support and notification processes.
Governance for Twilio Sendgrid is organized around template version control and suppression policy enforcement to maintain consistent messaging and compliance. The implementation emphasizes predictable transactional flows and email deliverability controls rather than large scale marketing automation, reflecting the company’s use case for Transactional Email within insurance customer communications.
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The Broker Network Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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The Broker Network Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at The Broker Network Limited
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Apps Being Evaluated by The Broker Network Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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