Worcester, WR6 6AT,
United Kingdom
The Elms Hotel & Spa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Elms Hotel & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 The Elms Hotel & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Elms Hotel & Spa has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2022, Microsoft 365 for Collaboration in 2020, Journey Account Management for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Elms Hotel & Spa is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Elms Hotel & Spa revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Elms Hotel & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Journey Systems | Legacy | Journey Account Management | Customer Engagement | CRM | n/a | 2022 | 2022 | In 2022, The Elms Hotel & Spa implemented Journey Account Management as part of a broader Journey ecommerce, website and digital marketing deployment. The work targeted the Customer Engagement category to unify rooms, spa and dining bookings into a consolidated CRM guest-account area and ecommerce storefront. Journey Account Management was configured to centralize guest profiles, Experience Management and memberships functionality, and to support a single account experience for bookings, voucher sales and spa retail. Functional capabilities implemented included a unified booking and checkout flow that supported multi-product transactions, account-based voucher handling, and membership entitlements to surface retail and service offers. The deployment extended across online direct channels and the property facing operations that manage rooms, spa and dining bookings, with the website and digital marketing driving traffic into the account area. No external system integrators are specified, the configuration emphasizes centralized guest data and account-led commerce rather than point solutions. Governance and process changes focused on centralizing guest profiles and reducing operational friction at booking and redemption points. Outcomes reported in the case study show an 80% uplift in direct traffic, about 40% of bookings converting as multi-product transactions, and an inferred roughly 20% increase in voucher sales attributed to account and membership usage. | |
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Tag Management | CRM |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Hotel Property Management | ERP Services and Operations |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payroll | HCM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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