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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

The Elms Hotel & Spa Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2022 2022
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Journey Systems Legacy Journey Account Management Customer Engagement CRM n/a 2022 2022 In 2022, The Elms Hotel & Spa implemented Journey Account Management as part of a broader Journey ecommerce, website and digital marketing deployment. The work targeted the Customer Engagement category to unify rooms, spa and dining bookings into a consolidated CRM guest-account area and ecommerce storefront. Journey Account Management was configured to centralize guest profiles, Experience Management and memberships functionality, and to support a single account experience for bookings, voucher sales and spa retail. Functional capabilities implemented included a unified booking and checkout flow that supported multi-product transactions, account-based voucher handling, and membership entitlements to surface retail and service offers. The deployment extended across online direct channels and the property facing operations that manage rooms, spa and dining bookings, with the website and digital marketing driving traffic into the account area. No external system integrators are specified, the configuration emphasizes centralized guest data and account-led commerce rather than point solutions. Governance and process changes focused on centralizing guest profiles and reducing operational friction at booking and redemption points. Outcomes reported in the case study show an 80% uplift in direct traffic, about 40% of bookings converting as multi-product transactions, and an inferred roughly 20% increase in voucher sales attributed to account and membership usage.
Tag Management CRM 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Signing Content Management 2024 2024
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Hotel Property Management ERP Services and Operations 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payroll HCM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2024 2024
IT Decision Makers and Key Stakeholders at The Elms Hotel & Spa
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Elms Hotel & Spa Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Elms Hotel & Spa Technographics

The Elms Hotel & Spa is a Leisure and Hospitality organization based in United Kingdom, with around 12 employees and annual revenues of $1.0 million.

The Elms Hotel & Spa operates a diverse technology stack with applications such as Amazon EC2, Microsoft 365 and Journey Account Management, covering areas like Application Hosting and Computing Services, Collaboration and Customer Engagement.

The Elms Hotel & Spa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Microsoft and Journey Systems.

The Elms Hotel & Spa recently adopted applications including Amazon CloudFront in 2024, Exclaimer Cloud Signatures for Office 365 in 2024 and Amazon SES in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Elms Hotel & Spa’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Elms Hotel & Spa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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