Washington, 20037, DC,
United States
The George Washington University Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The George Washington University Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 The George Washington University Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The George Washington University Hospital has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2023, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The George Washington University Hospital is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The George Washington University Hospital revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The George Washington University Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
In 2023, The George Washington University Hospital implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment focused on hospital finance operations and is evidenced by employee skill listings that include NetSuite and document management tied to an Accounts Payable Analyst role.
Configuration emphasis included core financial modules typical of ERP Financial systems, notably accounts payable processing, general ledger consolidation, and document management for invoice capture and workflow automation. Oracle NetSuite ERP was provisioned as a cloud SaaS instance, with role based access controls and financial period close and reporting frameworks aligned to hospital accounting practices.
Operational scope covered the hospital finance and accounts payable teams, with the Accounts Payable Analyst role active from November 2023 supporting day to day AP processing and document workflows. Governance moved toward centralized finance workflows and staged user onboarding across the finance organization, aligning roles, permissions, and invoice approval routing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, The George Washington University Hospital deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to centralize external hiring through the hospital careers site. The iCIMS Recruit Applicant Tracking System is implemented as the public-facing careers portal, hosting job postings and capturing candidate applications via iCIMS-hosted pages linked from the hospital website.
The deployment emphasizes standard Applicant Tracking System capabilities including job requisition posting, candidate profile management, applicant tracking and workflow routing, and compliance recordkeeping. Operational ownership sits with HR and talent acquisition teams, with hiring managers receiving routed candidate reviews and approvals, and the system serving as the canonical source of applicant records for hospital recruiting workflows.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, The George Washington University Hospital deployed Hotjar on its public website to support Customer Experience initiatives for patient-facing digital channels. The implementation placed the Hotjar tracking snippet across key web pages to capture behavioral data and on-page feedback for the hospital website.
Hotjar was configured to collect qualitative web analytics typical of Customer Experience tooling, including session recordings, heatmaps, funnel observation, and on-page feedback surveys to surface usability and conversion friction. Configuration work focused on page targeting, sampling controls, and data retention settings to align collection with analytics and UX research workflows.
Operational ownership is centered in the hospital’s digital experience and marketing functions, using Hotjar outputs to inform UX research, content iteration, and patient engagement efforts across the site. Governance considerations emphasized privacy and data handling controls appropriate for healthcare web properties, with script deployment managed in the website codebase and centralized access for analysts and content owners.
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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