The Hershey Company
19 E Chocolate Ave,
Hershey, 17033, PA,
United States
Hershey, 17033, PA,
United States
1 717-534-4200
Consumer Packaged Goods
The Hershey Company Technographics
The Hershey Company Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Hershey Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18650 The Hershey Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Hershey Company has purchased the following applications: SAP Ariba Invoice for AP Automation in 2015, SAP HCM Benefits for Benefits Administration in 2013, Augury Machine Health for Asset Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Hershey Company is running and its propensity to invest more and deepen its relationship with SAP , HighRadius , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Hershey Company revenues, which have grown to $11.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Hershey Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Hershey Company Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Invoice | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 The Hershey Company implemented SAP Ariba Invoice as part of a broader AP Automation program. The deployment was executed within Hershey's global Source-to-Settle portfolio and covered procure-to-pay workflows used to procure and pay for goods and services across the enterprise, governed by the Global Program Manager for Application Development.
The implementation included SAP Ariba Invoice alongside Ariba eSourcing, PO/Invoice Automation, Procure-to-Order (P2O), Discount Pro, Contract Management and Spend Visibility modules. SAP Ariba Invoice was configured to operate as the invoice processing and accounts payable automation layer, integrated into the combined suite to support purchase order matching, invoice validation, discount capture and spend analytics, and the combined suite is described as delivering significant annual bottom-line savings.
Integrations were executed across Ariba, SAP and Open Text components within the P2P portfolio, with the Ariba modules orchestrating sourcing, contract and invoice workflows while SAP components supported master data and financial posting processes. The architecture reflects a centralized P2P orchestration model, where SAP Ariba Invoice served as the AP workflow engine tied to sourcing and contract management capabilities for end-to-end transaction processing.
Program governance included full accountability for supplier negotiations and supplier management activities, covering licensing agreements, master services agreements, statements of work and establishment of service level agreements. Operational ownership extended to departmental performance management, monthly cost center and budgetary oversight, and annual capital planning, and the team developed a three to five year strategic systems roadmap aligned to Hershey's H2O vision.
As part of the broader program Hershey also implemented a commodities trading and hedge accounting solution, Commodity XL, providing real-time analytics used in the procurement and trading of more than 2 billion dollars of agricultural products, indicating an integrated approach to procurement analytics and AP Automation across strategic categories.
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AR Automation | ERP Financial Management |
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2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2013 | 2014 |
In 2013, The Hershey Company implemented SAP HCM Benefits to manage Benefits Administration. The implementation centralized benefits enrollment, eligibility rules and core benefits data within SAP HCM Benefits as part of the enterprise HR application landscape.
Configuration and functional scope emphasized benefit plan setup, enrollment workflows, eligibility and interfaces to employee and manager self service, including ESS and MSS. SAP HCM Benefits was aligned with SAP Payroll and SAP Time modules to maintain consistency between benefits deductions, payroll processing and time‑based eligibility checks.
Integrations referenced in the provided information include SCPI HCI for middleware orchestration, connectivity to iOS time and mileage apps, ADP Payroll links, KABA timeclocks and IVR systems, creating an integrated HR and payroll data flow. Governance and operational ownership rested with HR Systems management covering SAP and SuccessFactors components, with responsibilities for benefits configuration, enrollment workflow maintenance and interface operations to support HR and payroll functions.
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2022 | 2022 |
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Digital Adoption | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2025 | 2025 |
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Fatigue Management | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2016 |
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Workforce Analytics | HCM |
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2020 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Augury | Legacy | Augury Machine Health | Asset Performance Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, The Hershey Company implemented Augury Machine Health as an Asset Performance Management solution across targeted manufacturing maintenance operations. The deployment emphasized Augury Machine Health for Supporting Equipment alongside Augury Machine Health for Critical Assets to broaden diagnostics coverage across the majority of rotating assets in plant environments.
The implementation deployed IoT and AI-driven mechanical diagnostics to enable predictive and prescriptive maintenance workflows, using vibration and performance telemetry to detect faults and prescribe corrective actions. Functional capabilities implemented include continuous condition monitoring, automated anomaly detection, root cause diagnostics for rotating equipment, and prescriptive guidance that tells technicians what to fix and how to fix it, shifting work from fixed preventative schedules toward prioritized, condition-based interventions.
Operational coverage centered on plant maintenance and reliability teams, with Hershey participating in pilot programs for Machine Health for Supporting Equipment as part of phased validation. The solution ingests IoT sensor data and applies cloud-based AI diagnostics to supporting equipment, targeting the 60 percent plus share of noncritical rotating assets that nonetheless consume maintenance budget and spare parts inventory.
Governance and process changes focused on maintenance planning and work prioritization, enabling maintenance planners to eliminate unnecessary tasks and reduce spare parts inventories by aligning work to condition signals. Company statements indicate that Augury Machine Health reduced downtime potential and increased capacity by enabling predictive and prescriptive maintenance, and the MH SE offering was scheduled for broader availability to customers by Q2, 2022.
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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2013 | 2013 |
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Legal Practice Management | ERP Services and Operations |
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2013 | 2013 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2015 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Speech Recognition AI | AI-Powered Application |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2008 | 2008 |
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Demand Forecasting and Planning | SCM |
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2013 | 2013 |
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Real-Time Transportation Visibility | SCM |
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2016 | 2016 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2017 | 2017 |
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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3D Modeling | PLM and Engineering |
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2023 | 2023 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procure to Pay | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Replication | PaaS |
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2016 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Hershey Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Hershey Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Hershey Company Technographics
The Hershey Company is a Consumer Packaged Goods organization based in United States,
with around 18650 employees and annual revenues of $11.17 billion.
The Hershey Company operates a diverse technology stack with applications such as
SAP Ariba Invoice, SAP HCM Benefits and Augury Machine Health,
covering areas like AP Automation, Benefits Administration and Asset Performance Management.
The Hershey Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Augury.
The Hershey Company recently adopted applications including
Grayscale for Employees in 2025, Indeavor Fatigue Management in 2024 and Kore.ai in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Hershey Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Hershey Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Hershey Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.