Kraft Foods
One PPG Place,
Pittsburgh, 15222, PA,
United States
Pittsburgh, 15222, PA,
United States
1 412-456-5700
Consumer Packaged Goods
Kraft Foods Technographics
Kraft Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kraft Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36000 Kraft Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kraft Foods has purchased the following applications: FIS GETPAID for AR Automation in 2014, Workday Absence Management for Absence and Leave Management in 2018, SAP Lease Administration by Nakisa for Lease Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kraft Foods is running and its propensity to invest more and deepen its relationship with FIS Global , HighRadius , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kraft Foods revenues, which have grown to $25.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kraft Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kraft Foods Tech Stack and Enterprise Applications
Kraft Foods ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2014 | 2014 |
In 2014 Kraft Foods deployed FIS GETPAID as an AR Automation platform to centralize accounts receivable workflows. The implementation supported a portfolio of 120 business to business accounts with revolving receivables exceeding $50MM and targeted collections, dispute and deduction processes across the enterprise.
FIS GETPAID was configured to manage collections workflows, cash application, deduction and claims handling, and consolidated receivables reporting. Configuration emphasized automated exception routing and rule-driven identification of high credit exposure to support targeted collections and account remediation consistent with AR Automation capabilities.
The deployment integrated FIS GETPAID with the company SAP ERP system for transactional receivable data, and leveraged SQL and Business Intelligence tools to produce variant database reports and analytics that identified problem accounts and trends. Operational coverage included customer accounting and supply chain teams, with FIS GETPAID serving as the reconciliatory application for orders, deductions and claims data.
Operational governance centered on a dedicated AR analyst function that maintained the 120 account portfolio, generated receivables reports, troubleshot user issues and conducted root cause analysis to eliminate process gaps. That role acted as the liaison between customer accounting, supply chain and other business partners to manage customer orders, deductions and claims within the FIS GETPAID AR Automation environment.
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AR Automation | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2013 | 2014 |
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ERP Financial | ERP |
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2019 | 2019 |
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ERP Financial | ERP |
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2019 | 2020 |
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2016 | 2016 |
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Kraft Foods HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Kraft Foods implemented Workday Absence Management as part of its Absence and Leave Management strategy within the broader Workday HCM environment. Workday Absence Management was deployed alongside Time Off and Core HCM modules to centralize leave planning and operationalize absence tracking across HR and payroll functions.
The implementation included configuration of Absence and Time Off modules, creation of country specific time off and leave plans, and detailed business process configurations such as Job Application, Offer, and Convert Contingent Worker to Employee. Security design was enforced through Integration System Security Groups and role based security groups to control who can run and schedule integrations and to secure absence related transactions.
Integrations were built and maintained using Workday Studio, EIB, Core Connectors, Document Transformation, XML, XSLT, Web Services and SOAP, with outbound payroll integrations to downstream internal and vendor systems. The project used Core Connector Worker and document transformation to pull new hire information and XSLT to manage complex output mappings, enabling structured exchange between Workday Absence Management and adjacent systems.
Operational governance covered day to day functional support for core HR processes, business process management and security group administration, plus migrating custom reports across Workday tenants and validating tenant data. The delivery also included development of training materials and end user support, while managing Workday upgrade cycles to ensure current operation is not impacted.
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Benefits Administration | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2020 | 2020 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2016 | 2016 |
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Contingent Labor Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2016 | 2016 |
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Interview Scheduling | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2018 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2006 | 2006 |
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Kraft Foods ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nakisa | Legacy | SAP Lease Administration by Nakisa | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Kraft Foods implemented SAP Lease Administration by Nakisa to gain visibility into its global lease portfolio. The deployment targeted Lease Management with an explicit requirement to support IFRS 16 and ASC 842 compliance while integrating with the companys existing SAP ERP environment.
SAP Lease Administration by Nakisa was configured to provide a centralized lease catalog and advanced lease accounting capabilities, including accounting engines and disclosure reporting workflows typical of Lease Management solutions. The implementation focused on automation of lease accounting calculations, journal entry preparation aligned to the new standards, and consolidated reporting to support compliance and auditability.
Governance for the rollout emphasized validated, tested configuration and operational alignment with SAP, reflecting that the solution was co-developed, tested and supported by SAP. The program covered global lease portfolio visibility and was positioned to help Kraft Foods meet the new lease accounting standards before the regulatory deadlines.
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Manufacturing ERP | ERP Services and Operations |
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2009 | 2009 |
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Retail Management | ERP Services and Operations |
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2023 | 2023 |
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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Kraft Foods AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2019 | 2019 |
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Kraft Foods Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2024 | 2025 |
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Analytics and BI | Analytics and BI |
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2022 | 2023 |
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Data Warehouse | Analytics and BI |
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2019 | 2020 |
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Kraft Foods Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Kraft Foods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Kraft Foods Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2014 | 2014 |
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Kraft Foods SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2024 | 2026 |
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Order Management | SCM |
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2022 | 2024 |
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Supply Chain Management | SCM |
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2014 | 2014 |
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Supply Chain Management | SCM |
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2019 | 2019 |
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Transportation Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2014 | 2014 |
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Transportation Management | SCM |
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2019 | 2019 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Warehouse Management | SCM |
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2019 | 2019 |
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Kraft Foods CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Social Media Management | CRM |
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2018 | 2018 |
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Kraft Foods EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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EPM | EPM |
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2016 | 2016 |
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EPM | EPM |
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2019 | 2021 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2017 |
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Kraft Foods ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Kraft Foods Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2019 | 2019 |
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Procurement, Sourcing | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Kraft Foods SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Kraft Foods TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Risk Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2016 | 2017 |
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Treasury Management | TRM |
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2022 | 2022 |
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Kraft Foods PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Data Replication | PaaS |
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2009 | 2009 |
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Master Data Management | PaaS |
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2007 | 2008 |
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Master Data Management | PaaS |
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2009 | 2009 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Kraft Foods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Infrastructure as Code (IaC) | IaaS |
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2019 | 2019 |
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Kraft Foods CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2002 | 2003 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Threat Modeling, Vulnerability Management | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Kraft Foods
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Data & Analytics Associate Manager | Manager | IT | |
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Global CIO | CXO | Finance | |
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Director Enterprise Architecture | Director | IT | |
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CFO | CXO | Finance | |
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Director of Purchasing | Director | Procurement | |
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Chief Operations Officer | CXO | Finance | |
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VP Finance, Global Treasurer | VP | Finance | |
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VP, Commercial Finance & Procurement | VP | Procurement | |
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VP IT & Head of IT | VP | IT | |
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Global Buyer - Travel and Services | Manager | Procurement | |
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Accounting Services Manager | Manager | Finance | |
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Head of Procurement | Director | Procurement | |
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Global CIO | CXO | Finance | |
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Head North America Procurement | Director | Procurement | |
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Head of North American Ingredient Procurement | Director | Procurement | |
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Group Lead - Indirect Procurement | Manager | Procurement | |
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VP Supply Chain Finance | VP | Supply Chain | |
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Head of Tax | Director | Finance | |
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Associate Director - Tax | Director | Finance | |
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Director Global IT Planning & Performance Management | Director | IT | |
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Global CIO | CXO | Finance | |
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Head of People & Performance | Director | HR | |
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Head of Global Operations | Director | Finance | |
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Global Chief People Officer | CXO | HR | |
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Director, Human Resources | Director | HR | |
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CFO | CXO | Finance | |
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Credit Manager | Manager | Finance | |
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Controller | Director | Finance | |
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Finance Manager, FPandA | Manager | Finance | |
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Chief People Officer | CXO | HR | |
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Head, US Talent & Performance | Director | HR | |
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Vice President & Head of Human Resources | VP | HR | |
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Senior HR Executive AMEA | Director | HR | |
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Head of Talent Management, Asia Pacific, Middle East and Africa | Director | HR | |
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VP People & Performance - Asia Pacific | VP | HR | |
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R&D Finance - Manager | Manager | Finance | |
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Director of Finance | Director | Finance | |
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Lead - Financial Reporting | Manager | Finance | |
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IT Manager | Manager | IT | |
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Manager, IT - Data Transformation | Manager | IT | |
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Talent Acquisition Business Partner | Manager | HR | |
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Manager, Talent Acquisition Business Partner | Manager | HR | |
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Talent Acquisition Business Partner | Manager | HR | |
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Talent Acquisition Business Partner | Manager | HR | |
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Global Head Machine Learning Operations (MLOps) and Platforms | Director | HR | |
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Head of Data Engineering | Director | IT | |
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Senior Director of Data and Analytics | Director | IT | |
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Associate Director, Global Analytical Platforms | Director | IT | |
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Global Chief Data Officer | CXO | IT | |
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Global Chief People Officer | CXO | HR | |
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Manager, HR - Enterprise Data & Global Business Services | Manager | HR | |
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Director, Global Payroll, Global People ZBB | Director | HR | |
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Apps Being Evaluated by Kraft Foods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kraft Foods IT executives and key decision makers. This section highlights Kraft Foods's latest recorded technology evaluations, including ServiceNow ITSM for IT Service Management on 2025-10-15, Neeyamo Payroll for Payroll on 2025-08-18, and Oracle Fusion Middleware for Apps Development on 2025-03-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kraft Foods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-15 | Kraft Foods | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| 2025-08-18 | Kraft Foods | Evaluated | Neeyamo | Neeyamo Payroll | Payroll | HCM |
| 2025-03-15 | Kraft Foods | Evaluated | Oracle | Oracle Fusion Middleware | Apps Development | PaaS |
| 2025-02-27 | Kraft Foods | Evaluated |
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Apps Development | PaaS |
| 2025-01-29 | Kraft Foods | Evaluated |
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Workforce Management | HCM |
| 2024-08-06 | Kraft Foods | Evaluated |
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eCommerce | eCommerce |
| 2024-06-17 | Kraft Foods | Evaluated |
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Payroll | HCM |
FAQ - APPS RUN THE WORLD Kraft Foods Technographics
Kraft Foods is a Consumer Packaged Goods organization based in United States,
with around 36000 employees and annual revenues of $25.85 billion.
Kraft Foods operates a diverse technology stack with applications such as
FIS GETPAID, Workday Absence Management and SAP Lease Administration by Nakisa,
covering areas like AR Automation, Absence and Leave Management and Lease Management.
Kraft Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and Nakisa.
Kraft Foods recently adopted applications including
Zafran Platform in 2025, Aera Decision Cloud in 2024 and Genpact Cora OrderAssist system in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kraft Foods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kraft Foods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kraft Foods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.