MetroHealth
2500 MetroHealth Drive,
Cleveland, 44109, OH,
United States
Cleveland, 44109, OH,
United States
1 216-778-7800
Healthcare
MetroHealth Technographics
MetroHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MetroHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7800 MetroHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetroHealth has purchased the following applications: Infor Lawson for ERP Financial in 2017, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2003, Epic ASAP for Clinical Trial Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetroHealth is running and its propensity to invest more and deepen its relationship with Infor , UKG , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetroHealth revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetroHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MetroHealth Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, MetroHealth deployed Infor Lawson as its ERP Financial application to consolidate enterprise financial and procurement processing across its comprehensive academic health system. The deployment targeted an 861-bed major medical center, a rehabilitation hospital, two long-term care and skilled nursing centers, an outpatient surgery center and a network of community-based healthcare centers, aligning the ERP Financial footprint with centralized administrative and clinical operations.
Infor Lawson was configured to support core financial workflows consistent with ERP Financial capabilities, including accounts payable, purchasing and procurement approvals, and general ledger accounting. Business rules and automated approval routing were implemented to enforce purchase thresholds and provide auditable approval trails, accelerating requisition processing and reducing manual intervention.
The Infor Lawson implementation was integrated with Hyland OnBase enterprise content management and Epic electronic medical record, enabling document capture, validated patient association and in-context access to financial and clinical documents. Integrations linked procure-to-pay touchpoints in Infor Lawson to OnBase document capture and routing, and connected patient financial workflows to Epic records so registration-captured documents could immediately trigger workflows in Patient Financial Services.
Governance and workflow restructuring established role-based approval flows and audit-trail requirements across materials management, accounts payable, HR and patient financial services. Through the combined Infor Lawson ERP Financial platform and OnBase ECM integration, MetroHealth reported outcomes including more than an 80 percent reduction in missing reports, requisition approvals shortened from weeks to days, removal of the 20 filing cabinets that stored more than 9,000 personnel files and saving HR approximately half a day with a single click.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2003 | 2003 |
In 2003 MetroHealth deployed UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to centralize Absence and Leave Management for HR and payroll timekeeping functions. The implementation emphasized institutional control of leave tracking and timekeeper workflows, positioning the application to support timekeeping, absence reporting, and payroll interfacing across clinical and administrative operations.
The deployment included core Kronos modules and related capabilities, specifically Kronos Workforce Timekeeper, Kronos Accruals, Kronos Attendance, and Kronos Leave for FMLA, along with Kronos Analytics used for operational reporting. Configuration work covered accrual rule setup, attendance rule enforcement, and timekeeper administration, and the project team produced comprehensive UKG Workforce Central Absence Manager training materials and delivered training for timekeepers, managers, and employees.
System-to-system interfaces were implemented as part of the rollout, with explicit testing and upgrade activity between Lawson and Kronos components. Operational coverage spanned Payroll, IT, Accounting, and Accounts Payable teams, and the implementation served both frontline managers and centralized timekeeping staff through integrated time collection and absence workflows.
Governance and process changes accompanied the technical implementation, with a project manager role responsible for time management deployments, system administration for time management and accruals, and a liaison function between Payroll, IT, Accounting, and AP. Procedural controls were codified through authored payroll procedure documentation and system testing practices, supporting ongoing upgrades and maintenance of UKG Workforce Central Absence Manager in the MetroHealth environment.
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Benefits Administration | HCM |
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2015 | 2016 |
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HR Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2003 | 2003 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2003 | 2003 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, MetroHealth implemented Epic ASAP as part of its Clinical Trial Management tooling. The deployment targeted MetroHealth Medical Center in Cleveland, Ohio, aligning Epic ASAP with clinical operations that interface between emergency care and research workflows.
Configuration and build activities documented for Epic ASAP included analysis, troubleshooting, design, and ongoing maintenance carried out by an Epic Senior Systems Analyst beginning July 2016. Functional configuration work focused on Clinical Trial Management capabilities consistent with the category, including protocol enrollment tracking, consent documentation capture, research order entry, and structured visit documentation to support clinical research workflows.
Epic ASAP was implemented alongside EpicCare Inpatient and EpicCare Ambulatory, with explicit integration touchpoints to synchronize patient demographics, admission and encounter events, orders, and clinical documentation across inpatient and outpatient domains. These integrations established consistent clinical data flows between Epic ASAP and other Epic modules to maintain continuity of care and research data consistency.
Governance for the Epic ASAP implementation emphasized configuration change control, incident troubleshooting, and ongoing application maintenance under the responsibility of the embedded Epic Senior Systems Analyst role. Operational coverage concentrated on clinical departments interacting with emergency services and research coordinators, with governance practices oriented to align workflows and configuration with clinical research and operational processes.
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Core Admin Processing System | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2014 |
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Patient Management | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MetroHealth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MetroHealth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MetroHealth IT executives and key decision makers. This section highlights MetroHealth's latest recorded technology evaluations, including EPIC EHR for Electronic Health Record on 2025-04-02 and ACI Speedpay for Payment Processing on 2024-10-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MetroHealth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD MetroHealth Technographics
MetroHealth is a Healthcare organization based in United States,
with around 7800 employees and annual revenues of $1.30 billion.
MetroHealth operates a diverse technology stack with applications such as
Infor Lawson, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Epic ASAP,
covering areas like ERP Financial, Absence and Leave Management and Clinical Trial Management.
MetroHealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, UKG and Epic Systems.
MetroHealth recently adopted applications including
Zoom in 2021, ActiveCampaign in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MetroHealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MetroHealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MetroHealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.