London, SW8 1RL,
United Kingdom
The National Literacy Trust Technographics
The National Literacy Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The National Literacy Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 The National Literacy Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The National Literacy Trust has purchased the following applications: PayPal Braintree for Payment Processing in 2017, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The National Literacy Trust is running and its propensity to invest more and deepen its relationship with PayPal , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The National Literacy Trust revenues, which have grown to $47.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The National Literacy Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The National Literacy Trust Tech Stack and Enterprise Applications
The National Literacy Trust ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017 The National Literacy Trust implemented PayPal Braintree for Payment Processing on its public website. The deployment focuses on web-based checkout and online payment acceptance, using PayPal Braintree to surface hosted payment interfaces and tokenized payment methods for browser transactions. PayPal Braintree is used to handle card and PayPal payment flows and to centralize payment capture for the organization’s online receipts.
Architecturally the implementation follows a standard web client to gateway model, with client side tokenization and hosted fields to reduce PCI scope and a server side integration that vaults payment methods for subsequent capture and reconciliation. Functional capabilities aligned with the Payment Processing category include gateway authorization, secure card and PayPal handling, and support for saved payment methods where configured. Operational responsibility is concentrated in the website and finance areas for checkout UX, payment reconciliation, and compliance controls around card data.
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The National Literacy Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, The National Literacy Trust implemented Microsoft 365 as its Collaboration platform. The organisation exposes Microsoft 365 assets on its public website, indicating use of the application beyond standalone desktop productivity.
The Microsoft 365 deployment provides Collaboration capabilities including hosted email, team chat and meetings, cloud file storage, and SharePoint based content management, configured to support document collaboration and intranet style content publishing. Microsoft 365 is used to support staff collaboration, document lifecycle management, and integration of content into the public site.
Operational coverage focuses on corporate communications, programme teams, and content publishing, with governance oriented around access controls and content management workflows typical of Microsoft 365 adoption. The National Literacy Trust Microsoft 365 Collaboration implementation aligns internal collaboration tooling with public content delivery on the organisation website.
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Collaboration | Collaboration |
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2021 | 2021 |
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The National Literacy Trust CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, The National Literacy Trust implemented Hotjar on its website. Hotjar is deployed as a Customer Experience tool to capture on-site user behavior and qualitative feedback across public web pages.
The deployment is implemented via client-side site instrumentation, adding the Hotjar tracking snippet to page templates to collect interaction data. The implementation uses Hotjar capabilities typical for this category, including session recordings, heatmaps, conversion funnels, and on-page feedback widgets, to provide behavior analytics for digital, marketing, and user experience teams. Governance includes configuration of data retention and consent controls consistent with UK privacy expectations, and the Hotjar installation is positioned to inform UX optimization and content engagement workflows without named system integrations provided in the source context.
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Marketing Automation | CRM |
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2017 | 2017 |
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The National Literacy Trust PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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The National Literacy Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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The National Literacy Trust CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at The National Literacy Trust
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The National Literacy Trust Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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