The Ramblers
2nd Floor Camelford House , 87-90 Albert Embankment,
London, SE1 7TW,
United Kingdom
London, SE1 7TW,
United Kingdom
44 20 3961 3300
Healthcare
The Ramblers Technographics
The Ramblers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Ramblers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 88 The Ramblers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Ramblers has purchased the following applications: Infor SunSystems for ERP Financial in 2008, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Ramblers is running and its propensity to invest more and deepen its relationship with Infor , WorldPay , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Ramblers revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Ramblers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Ramblers Tech Stack and Enterprise Applications
The Ramblers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 The Ramblers implemented Infor SunSystems as its core ERP Financial system to centralize financial bookkeeping and reporting across the headquarters and overseas office. The deployment focused on routine financial operations and donor reporting, positioning Infor SunSystems to support monthly management accounts and variance analysis for programme teams and senior finance leadership.
Configuration work emphasized accounting controls and period-end workflows, including month end procedures, balance sheet control reconciliation, review of the trial balance, and preparation of management information to support budgeting and decision making for projects. Functional coverage implemented in Infor SunSystems covered fixed asset register maintenance and depreciation journals, payroll and pension record keeping aligned to HMRC requirements, quarterly VAT and GA return preparation, and maintenance of the chart of accounts with project analysis codes.
Operational responsibilities documented in the system included recording all financial transactions, providing direct financial report support to the programmes team for donors, managing and supporting the Finance Officer, and acting as the point of contact for audit queries and yearend audit support. The Ramblers also used Infor SunSystems outputs to support statutory account preparation and to clear audit queries, and the finance team supported a later system change to a Quick book cloud system for subsequent operational needs.
Governance and process work accompanied the technical implementation, with review and update of a manual of financial policies and procedures, induction and training for new staff on system usage and controls, and targeted changes to improve efficiency in processing data into the accounting system. Control tightening included clearer month end procedures and assignment of responsibility for balance sheet reconciliations and trial balance review.
The implementation delivered strengthened control procedures and improved efficiency in accounting record maintenance as recorded by the finance function, while preserving the finance directorate s ability to produce statutory accounts, support budgeting and forecasting, and respond to donor and audit information requests using Infor SunSystems.
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Payment Processing | ERP |
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2020 | 2020 |
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The Ramblers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, The Ramblers deployed Zendesk Chat. Zendesk Chat is a Chatbots and Conversational AI application and was embedded on their public website to provide a web chat channel for supporter and member inquiries. The implementation emphasized web widget configuration, live chat session handling, the Zendesk Chat agent interface, and standard conversational workflows to support customer service and membership engagement.
Operational scope was limited to the website channel and internal customer service teams, enabling real time chat, transcript capture and agent queue management consistent with Chatbots and Conversational AI use cases. Governance centered on chat availability and response protocols, and configuration was focused on front end embedding on the site rather than back office integration. Zendesk Chat served as the primary Chatbots and Conversational AI component for web based supporter contact at The Ramblers.
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The Ramblers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, The Ramblers deployed Microsoft 365 as its primary Collaboration platform. The Ramblers is using Microsoft 365 on their website and across the organization to centralize cloud productivity, email and document collaboration for staff and volunteer coordination.
The deployment uses a cloud-hosted Microsoft 365 tenant with centralized user accounts and browser-based access, supporting collaboration workflows for membership, events and volunteer operations. Functional capabilities implemented include email and calendaring, cloud document libraries and team collaboration workspaces within Microsoft 365, and content publishing workflows that surface organizational content on the public website.
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The Ramblers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2021 | 2021 |
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The Ramblers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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The Ramblers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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The Ramblers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at The Ramblers
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Head of ICT and Web Services | Director | IT | |
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Data & Digital Transformation Director | Director | IT | |
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Apps Being Evaluated by The Ramblers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Ramblers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Ramblers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Ramblers Technographics
The Ramblers is a Healthcare organization based in United Kingdom,
with around 88 employees and annual revenues of $10.0 million.
The Ramblers operates a diverse technology stack with applications such as
Infor SunSystems, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
The Ramblers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zendesk and Microsoft.
The Ramblers recently adopted applications including
About Livefyre in 2021, Worldpay in 2020 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Ramblers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Ramblers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Ramblers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.