The Reject Shop
245 Racecourse Road Kensington,
Melbourne, 3031, VIC,
Australia
Melbourne, 3031, VIC,
Australia
61 3 9371-5555
Retail
The Reject Shop Technographics
The Reject Shop Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Reject Shop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5461 The Reject Shop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Reject Shop has purchased the following applications: SAP IS-Retail for ERP Financial in 2007, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) for Absence and Leave Management in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Reject Shop is running and its propensity to invest more and deepen its relationship with SAP , UKG , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Reject Shop revenues, which have grown to $597.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Reject Shop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Reject Shop Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP IS-Retail | ERP Financial | ERP Financial Management | n/a | 2007 | 2008 |
In 2007, The Reject Shop implemented SAP IS-Retail as its ERP Financial solution. The Reject Shop engaged CIBER Australia to implement SAP IS-Retail to support merchandising, finance and store operations for its expanding Australian discount retail chain.
The implementation configured core merchandising, finance and store operations capabilities within SAP IS-Retail, aligning assortment management, inventory control and financial accounting. Configuration work emphasized retail transactional processing and centralized master data to support consistent pricing and replenishment workflows. SAP IS-Retail is described as the application providing the ERP Financial backbone for merchandising, finance and store operations.
Operational scope covered the retailer's Australian store footprint and centralized back office disciplines, delivering centralized retail processes across multiple operational disciplines. The public report frames the engagement around centralized process orchestration rather than listing specific third party system integrations. CIBER Australia is named in the public report as the implementation partner responsible for delivery.
Governance changes focused on standardizing retail workflows and centralizing process ownership across finance and merchandising teams, enabling a single ERP Financial platform for core retail functions. The public account highlights SAP IS-Retail as the implemented solution and CIBER Australia as the implementation partner.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, The Reject Shop implemented UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) as part of a national workforce systems program. The Reject Shop UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) Absence and Leave Management deployment was executed as a phased national rollout covering all 354 stores in Australia, targeting store operations, scheduling, payroll and absence administration.
Phase 1 delivered automation of core workforce capabilities explicitly including payroll, timekeeping, shift scheduling, leave management, real time reporting and dataviews. Configuration work centered on absence and leave workflows, time capture rules and operational reporting used by store managers and payroll teams.
Operational coverage extended across retail store managers, central payroll and workforce planning teams, with the implementation scoped to in‑store endpoints and centralized reporting views for national oversight. The rollout preserved discrete functional ownership for store operations and payroll while consolidating absence and leave management under the UKG Pro Workforce Management Absence application.
Governance was managed through a contracted Project Manager who led the national roll out from July 2020 to December 2020, coordinating testing, pilot and implementation activities. Phase 2 planning included a coordinated pilot and staged implementation for optimised labour scheduling, with testing and pilot validation preceding broader scheduling deployment.
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Applicant Tracking System | HCM |
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2011 | 2011 |
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Benefits Administration | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 The Reject Shop implemented Microsoft 365 as its Collaboration platform for its Australian retail operations covering 5,461 employees. The Reject Shop deployed Microsoft 365 to centralize email, document storage, real-time collaboration, and intranet capabilities.
Microsoft 365 was configured with Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, Microsoft Teams for real-time communications, and OneDrive for personal file sync, aligning with standard Collaboration capabilities. Configuration work included mailbox provisioning, SharePoint site collection design, Teams channel templates, and OneDrive storage policies to support corporate communications and store operations collaboration.
The Microsoft 365 deployment is surfaced on The Reject Shop public website, signaling integration between the Collaboration platform and external web assets for content or contact workflows. Governance was established via centralized administration, role based access controls, and tenant level policies to manage site collections and collaboration spaces across departments. The Reject Shop Microsoft 365 Collaboration implementation impacted corporate communications, merchandising collaboration, and store level operational coordination.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Reject Shop
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Apps Being Evaluated by The Reject Shop Executives
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FAQ - APPS RUN THE WORLD The Reject Shop Technographics
The Reject Shop is a Retail organization based in Australia,
with around 5461 employees and annual revenues of $597.0 million.
The Reject Shop operates a diverse technology stack with applications such as
SAP IS-Retail, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) and Microsoft 365,
covering areas like ERP Financial, Absence and Leave Management and Collaboration.
The Reject Shop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Microsoft.
The Reject Shop recently adopted applications including
Atlassian Jira Service Desk in 2021, Amazon EC2 in 2021 and Microsoft Azure Blob Storage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Reject Shop’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Reject Shop’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Reject Shop technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.