The Salvation Army Australia
261-265 Chalmers St,
Sydney, 2016, NSW,
Australia
Sydney, 2016, NSW,
Australia
61 2 9264-1711
Non Profit
The Salvation Army Australia Technographics
The Salvation Army Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Salvation Army Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32464 The Salvation Army Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Salvation Army Australia has purchased the following applications: Epicor ERP 10 for ERP Financial in 2015, Workday Compensation for Compensation Management in 2019, QlikView for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Salvation Army Australia is running and its propensity to invest more and deepen its relationship with Epicor , Workday , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Salvation Army Australia revenues, which have grown to $1.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Salvation Army Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Salvation Army Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP 10 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, The Salvation Army Australia implemented Epicor ERP 10 for ERP Financial, completing the upgrade within one year. The rollout targeted the organizationwide finance and accounting footprint of a 2000 employee nonprofit, establishing Epicor ERP 10 as the core financial management platform.
The implementation focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. Configuration work emphasized a consolidated chart of accounts, role based security, automated period close workflows, bank reconciliation processes, and configurable reporting to support statutory and internal financial controls.
Project governance centered on centralized financial processes and controlled data migration, with staged cutover planning and finance team training to align operational procedures. The deployment standardized month end close and accounting workflows across the organization, and Epicor ERP 10 was positioned to serve ongoing financial operations and reporting for The Salvation Army Australia.
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2019 | 2019 |
In 2019 The Salvation Army Australia implemented Workday Compensation as part of a broader Workday HCM program. The deployment targeted Compensation Management across the organisation and was scoped to support a combined workforce that includes 10,000 employees, 1,000 Officers and 100,000 volunteers, with HR teams operating nationally from Melbourne and supporting payroll and workforce processes for 40,000 workers in operational records.
The implementation bundled Workday Compensation with Core HCM, Recruiting, Time Tracking, Talent and Performance, and was configured to support standard Compensation Management workflows. Workday Compensation was set up to manage compensation plans, salary structures, eligibility and approval workflows for periodic merit and market adjustments, and to align on and off system HR procedures with automated approval routing and role based security for compensation administrators and managers.
Integrations were explicitly harmonised during the program, with iChris payroll implemented for pay processing and Kronos rolled out to cover time capture for the 24/7 workforce of approximately 5,000 workers. Operational support for the solution was provisioned through the HR Service Desk, Workforce Insights and HR Systems development functions, enabling ongoing data integrity checks, people data management and reporting across payroll and HR processes.
Governance and rollout were driven by an HR Stream Lead seconded to the program and a cross functional HR Directorate team, who led consultation, development and approval of HR procedures and change management activities. Workday Compensation and its adjacent modules were integrated into established HR workflows to centralise compensation administration, and the HR team continues to use the Workday Compensation application to support payment processes that affect more than 10,000 employees and the broader workforce data estate.
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Core HR | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2011 | 2011 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qlik | Legacy | QlikView | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015 The Salvation Army Australia implemented QlikView for Analytics and BI to centralize dashboarding and ad hoc reporting for operational and program reporting teams. The implementation focused on embedding QlikView as the primary analytics application, aligning application support with enterprise reporting requirements and ongoing system stewardship.
Day to day operations included providing second and third level application, database and system support, performing daily system checks, and examining system operations and databases to map data sources and relationships. Technical workstreams covered development of SQL views, triggers and stored procedures, design of physical database schema, data modelling and performance tuning, and responsibilities for database security and preventing data loss.
The implementation extracted and associated data from multiple data sources to populate QlikView dashboards and ad hoc reports, while also producing reports with Crystal Reports, Excel VBA and SSRS as required by users. Teams developed a data migration plan and process for ongoing projects, and used diagnostic techniques to improve reporting performance, with ongoing manipulation, cleansing and processing of source data to meet reporting SLAs.
Governance was structured around ITIL change and release management coordinated via ServiceNow, with formal documentation of business systems and user needs including data relationship diagrams and business process flows. The program included liaison with end users and third party suppliers, contributions to strategic development and training, and advisory input on methodology suitability and process improvements.
Operational coverage emphasized support for enterprise reporting and analytics functions, combining application level administration in QlikView with underlying database and ETL stewardship to ensure reliable data delivery. QlikView served as the central Analytics and BI application connecting source systems, reporting tools and business stakeholders to support ongoing reporting and analytics needs.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Salvation Army Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Salvation Army Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Salvation Army Australia IT executives and key decision makers. This section highlights The Salvation Army Australia's latest recorded technology evaluations, including ServiceNow Governance, Risk, and Compliance (GRC) for Governance, Risk and Compliance on 2026-03-16 and Ascender Preceda Payroll for Payroll on 2024-06-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Salvation Army Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Salvation Army Australia Technographics
The Salvation Army Australia is a Non Profit organization based in Australia,
with around 32464 employees and annual revenues of $1.29 billion.
The Salvation Army Australia operates a diverse technology stack with applications such as
Epicor ERP 10, Workday Compensation and QlikView,
covering areas like ERP Financial, Compensation Management and Analytics and BI.
The Salvation Army Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Workday and Qlik.
The Salvation Army Australia recently adopted applications including
Prismic CMS in 2021, ActiveCampaign in 2021 and Bench Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Salvation Army Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Salvation Army Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Salvation Army Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.