Caerphilly, CF83 1XX,
United Kingdom
Thomas Carroll Group Technographics
Thomas Carroll Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomas Carroll Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Thomas Carroll Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomas Carroll Group has purchased the following applications: Sage Intacct for ERP Financial in 2023, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomas Carroll Group is running and its propensity to invest more and deepen its relationship with Sage , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomas Carroll Group revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomas Carroll Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thomas Carroll Group Tech Stack and Enterprise Applications
Thomas Carroll Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2023 | 2023 |
|
Thomas Carroll Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Thomas Carroll Group deployed Tawk.to on its public website as a front-line visitor engagement channel. The implementation uses Tawk.to within the Chatbots and Conversational AI category to provide an embedded web chat widget delivering real-time messaging and asynchronous offline messaging for site visitors.
Configuration emphasized standard chat capabilities of Tawk.to, including message routing to customer-facing staff, canned responses and chat transcript capture to support sales lead capture and customer service interactions. Governance and operating procedures were organized around internal customer service and sales teams in the United Kingdom, with staffing and transcript handling processes defined to manage incoming chats and preserve conversational records for follow up.
|
Thomas Carroll Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Thomas Carroll Group implemented Microsoft 365. The 120-employee United Kingdom professional services firm uses Microsoft 365 as a Collaboration platform supporting core productivity and communication functions across the organization, and the company's public website references Microsoft 365 usage.
Deployment follows a standard Microsoft 365 architecture, with Microsoft 365 components commonly deployed for Collaboration including Exchange Online for enterprise email, Microsoft Teams for synchronous collaboration, SharePoint and OneDrive for document management, and Azure Active Directory for identity and access management. The Microsoft 365 Collaboration environment is oriented toward corporate communications, team collaboration, and knowledge management across client services and administrative functions.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Thomas Carroll Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Thomas Carroll Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Thomas Carroll Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Thomas Carroll Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Thomas Carroll Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Thomas Carroll Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||