London, EC1A 2DJ,
United Kingdom
Ticketco Technographics
Ticketco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ticketco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Ticketco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ticketco has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Zoom for Audio Video and Web Conferencing in 2021, Intercom for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ticketco is running and its propensity to invest more and deepen its relationship with Teamtailor , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ticketco revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ticketco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ticketco Tech Stack and Enterprise Applications
Ticketco HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Ticketco implemented Teamtailor ATS to centralize job posting and candidate intake on its public careers site. The Teamtailor ATS is embedded on Ticketco's website and functions as the primary Recruiting,Applicant Tracking System for the company, supporting job listings, branded career pages, application capture, and candidate pipeline management for its small HR and hiring manager community.
Deployment was web first, integrating Teamtailor's hosted career pages with Ticketco's jobs domain so applicants apply through the company site. Configuration emphasized Applicant Tracking System workflows, including job posting templates, candidate stage definitions, automated candidate communication, and role based access for HR and hiring managers. Operational scope covers Ticketco's recruitment activities in the United Kingdom, with governance centered on HR ownership of hiring processes and candidate data within the Teamtailor ATS. The implementation links Ticketco Teamtailor ATS Recruiting,Applicant Tracking System to the company talent acquisition function and web based applicant capture infrastructure.
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Ticketco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Ticketco implemented Zoom on its public website to support virtual event delivery and customer-facing sessions. Ticketco deployed Zoom as a cloud-hosted Audio Video and Web Conferencing solution embedded into pages on https://www.ticketco.events/. The implementation aligns the Zoom application with the company's event ticketing storefront to present live sessions and attendee-facing conferencing flows.
Functional capabilities provisioned include audio and video conferencing, webinar hosting, screen sharing, and browser-based join flows typical of Zoom. The deployment scope covers events and operations functions, enabling both external virtual events and internal collaboration across the small team. Governance was concentrated at the application account level with web embedding configuration and meeting access controls to manage attendee entry and session moderation.
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Collaboration | Collaboration |
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2017 | 2017 |
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Ticketco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Ticketco implemented Intercom for Customer Support on their customer-facing website. Ticketco is a United Kingdom Professional Services company and the deployment centered on embedding Intercom on the website to capture live customer interactions and inbound support conversations.
The implementation of Intercom emphasized the web messenger and conversation inbox capabilities typical for Customer Support use cases. Configuration work included site-wide embedding of the Intercom web messenger, message routing and assignment into a shared inbox, and basic automation for common inquiry triage consistent with Intercom's standard messaging and inbox workflows.
Operational coverage was focused on web-based customer engagement and support workflows, with the support function using Intercom to handle real-time chat and asynchronous conversations. Governance and process changes centered on inbox ownership and message assignment procedures to ensure consistent handling of customer requests through Intercom.
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Ticketco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Ticketco PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Ticketco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ticketco
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ticketco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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