Apps Run The World

Tiffany & Co Digital Transformation Initiatives

Apps Run The World

About the Customer

An iconic brand with a rich and storied heritage, Tiffany & Co is a global manufacturer and retailer of jewelry and luxury accessories. The company operates more than 300 Tiffany & Co. stores in more than 20 countries.

Scope and Challenges

Having used ServiceNow’s ITSM with great success, Tiffany & Co. recognized there was an opportunity to enhance their IT Project and Portfolio Management (PPM) processes and tools to better meet their business needs. The desire to have better visibility into the overall portfolio and resources was a driving factor in taking on the PPM effort. 

Outcome and Implications

By selecting ServiceNow PPM in 2017, Tiffany was able to:

  • - Establish common IT processes for demand, project, program, and resource management
  • - Improve reporting and efficiency to safeguard the success of its IT projects
  • - Maximize adoption rates for its new PPM solution

Quotes

"Rego Consulting really understood the ServiceNow PPM solution. The team provided excellent customer service, was extremely responsive, and proactively looked for opportunities to improve our processes" - said Christopher Butler, PMO Tiffany & Co.


727 Fifth Avenue
New York, 10022 , NY
USA
1 212-755-8000
https://www.tiffany.com/
Industry Employees Revenue
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Enterprise Software & Cloud Applications Purchased by Tiffany & Co


Vendor Old Product New Product Function Market Users VAR/SI When Live
iCIMS Legacy Applications iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a n/a 2014 2018
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe Subscribe 2012 2018
Subscribe Subscribe Subscribe Business Inteligence Analytics and BI Subscribe Subscribe 2015 2018
Subscribe Subscribe Subscribe Talent and Recruitment Management HCM Subscribe Subscribe 2014 2018
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Project Portfolio Management PPM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2013 2013

IT Decision Makers and Key Stakeholders at Tiffany & Co


First Name Last Name Title Email Phone
Subscribe Subscribe Global Travel and Meetings Manager Subscribe Subscribe
Subscribe Subscribe Vice President, Omni-Channel Retail, Digital, CRM and Business Intelligence Applications Subscribe Subscribe
Subscribe Subscribe Director, Global Head of Analytics & Insights Subscribe Subscribe
Subscribe Subscribe Director IT-PMO Subscribe Subscribe
Subscribe Subscribe Director of Financial Planning, Analysis & Reporting Subscribe Subscribe
Subscribe Subscribe Vice President Internal Audit and Financial Controls Subscribe Subscribe
Subscribe Subscribe Senior Vice President-Chief Human Resources Officer Subscribe Subscribe
Subscribe Subscribe Vice President - Information Technology Subscribe Subscribe
Subscribe Subscribe VP, Controller Subscribe Subscribe
Subscribe Subscribe Vice President - Information Technology Subscribe Subscribe
Subscribe Subscribe Vice President, IT Strategic Services Subscribe Subscribe
Subscribe Subscribe Senior Director, Global Human Resources - Corporate Groups Subscribe Subscribe
Subscribe Subscribe CIO Subscribe Subscribe
Subscribe Subscribe Executive Vice President and Chief Financial Officer Subscribe Subscribe
Subscribe Subscribe Vice President - Global Human Resources Subscribe Subscribe
Subscribe Subscribe VP & COO - Diamonds and Gemstones Subscribe Subscribe
Subscribe Subscribe EVP & CFO Subscribe Subscribe
Subscribe Subscribe Director-Global Procurement Subscribe Subscribe
Subscribe Subscribe Director - Accounting Subscribe Subscribe
Subscribe Subscribe Sr. Director, BI and Analytics Subscribe Subscribe
Subscribe Subscribe Divisional Vice President, Human Resources Subscribe Subscribe