Tiffany & Co.
Tiffany & Co. Technographics
Tiffany & Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tiffany & Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Tiffany & Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tiffany & Co. has purchased the following applications: SAP Ariba Invoice for AP Automation in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Exact MAX ERP for Manufacturing ERP in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tiffany & Co. is running and its propensity to invest more and deepen its relationship with SAP , Oracle , ExpenseVisor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tiffany & Co. revenues, which have grown to $5.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tiffany & Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tiffany & Co. Tech Stack and Enterprise Applications
Tiffany & Co. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Invoice | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Tiffany & Co. implemented SAP Ariba Invoice to centralize invoice processing for its Accounts Payable organization. The deployment used AP Automation capabilities to process, reconcile and code Ariba vendor invoices on a daily basis for Accounts Payable, standardizing invoice capture and coding workflows across its United States AP operations.
SAP Ariba Invoice was configured to support daily invoice intake, automated capture and validation, and routing for invoice coding and reconciliation, aligning with AP Automation functional patterns. Functional emphasis included vendor invoice coding, exception routing to AP analysts, and reconciliation checkpoints tied to invoice adjudication workflows. The implementation leveraged SAP Ariba Invoice workflow orchestration to reduce manual touchpoints in coding and reconciliation activities.
Operational responsibility remained with Accounts Payable staff who processed and reconciled vendor invoices on a daily cadence, supported by coded workflows and governance controls for coding accuracy. Governance changes focused on standardized coding rules and reconciliation checkpoints embedded into AP workflows to ensure consistent adjudication and exception handling. The project frames Tiffany & Co. SAP Ariba Invoice AP Automation relationship as a centralized platform for vendor invoice processing and coding within the company's Accounts Payable function.
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2004 | 2004 |
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Tiffany & Co. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Tiffany & Co. implemented iCIMS Recruit Applicant Tracking System to centralize candidate intake and standardize hiring workflows. The iCIMS Recruit Applicant Tracking System is deployed as an Applicant Tracking System supporting talent acquisition and recruiting functions across the company.
The implementation emphasized core ATS modules common to the category, including job requisition management, candidate sourcing and application capture, resume parsing and candidate profiles, workflow automation for screening and interview stages, and offer management. Configuration focused on adapting recruiter and hiring manager workflows to retail hiring needs, aligning requisition templates and approval steps with Tiffany & Co. staffing roles.
Integrations were centered on the public careers experience, with iCIMS integrated into Tiffanys public website to capture applications and route candidates into the ATS. Operational coverage included corporate talent acquisition teams and retail store hiring processes, with the ATS serving as the system of record for applicant data and recruiter activity tracking.
Governance around the iCIMS Recruit Applicant Tracking System included role based access controls for recruiters and hiring managers, standardized requisition approval processes, and audit oriented recordkeeping to support compliance and hiring governance. The implementation positioned Tiffany & Co. to manage recruiting workflows and candidate lifecycle activity within a single Applicant Tracking System.
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2012 | 2018 |
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Workforce Management | HCM |
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2010 | 2010 |
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Tiffany & Co. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact MAX ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Tiffany & Co. implemented Exact MAX ERP as its Manufacturing ERP platform to standardize core planning and control for manufacturing-related retail operations. The deployment of Exact MAX ERP targeted transactional consolidation across inventory, production planning, and financial modules to support product lifecycle workflows within the company.
Configuration work centered on core Manufacturing ERP capabilities, including general ledger, accounts payable and receivable, inventory management, bill of materials, material requirements planning, shop floor control, and order management. Configuration emphasized inventory valuation, BOM management, and MRP scheduling to align production replenishment with retail demand patterns.
The implementation established integrated transactional flows between manufacturing planning, procurement, inventory stewardship, and corporate finance without declaring external system names. Operational coverage focused on manufacturing operations and supply chain touch points that feed retail distribution and merchandising processes.
Governance changes aligned role based access and master data ownership with standardized procurement and inventory workflows, introducing centralized item master controls and approval routing for production and purchasing. Process restructuring prioritized consistent transactional posting, inventory reconciliation, and shop floor reporting within Exact MAX ERP to support operational control and auditability.
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Tiffany & Co. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Tiffany & Co. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Tiffany & Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Tiffany & Co. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Tiffany & Co. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Tiffany & Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tiffany & Co. EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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Tiffany & Co. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2013 | 2013 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Tiffany & Co. PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Tiffany & Co. Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Tiffany & Co. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2015 | 2015 |
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Tiffany & Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Tiffany & Co. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Tiffany & Co. Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2002 | 2002 |
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IT Decision Makers and Key Stakeholders at Tiffany & Co.
| First Name | Last Name | Title | Function | Department | Phone | |
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Director IT-PMO | Director | Finance | |
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Divisional Vice President, Human Resources | VP | HR | |
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Senior Director, Global Human Resources - Corporate Groups | Director | HR | |
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Global Senior Vice President & Chief Human Resources Officer | CXO | HR | |
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Senior Vice President-Chief Human Resources Officer | CXO | HR | |
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Vice President, Omni-Channel Retail, Digital, CRM and Business Intelligence Applications | VP | IT | |
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Senior Director, BI and Analytics | Director | IT | |
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Director, Global Head of Analytics & Insights | Director | Finance | |
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CIO | CXO | Finance | |
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EVP & CFO | CXO | Finance | |
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VP & COO - Diamonds and Gemstones | CXO | Operations | |
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Global Travel and Meetings Manager | Manager | Finance | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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VP, Controller | VP | Finance | |
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Director - Accounting | Director | Finance | |
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Director of Financial Planning, Analysis & Reporting | Director | Finance | |
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Vice President Internal Audit and Financial Controls | VP | Risk | |
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Vice President - Information Technology | VP | IT | |
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Senior Director Global Procurement | Director | Procurement | |
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Vice President, IT Strategic Services | VP | IT | |
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VP IT Supply Chain and Corporate Systems | VP | IT | |
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Director - Strategic Sourcing and Global Procurement | Director | Procurement | |
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Director, Global Procurement COE | Director | Procurement | |
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Sr Director, Global Operations - Workforce Management | Director | HR | |
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Vice President Global Human Resources | VP | HR | |
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IT Senior Director for Global Operations | Director | IT | |
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Senior Director - Supply Chain Systems | Director | Supply Chain | |
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Director, Data Engineering | Director | IT | |
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Director, Cloud & Platform Engineering | Director | IT | |
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SVP & CIO | VP | IT | |
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Director Enterprise Architecture, Commercial & Corporate | Director | IT | |
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Director, Global Talent Acquisition | Director | HR | |
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Vice President, Chief Compliance Officer | CXO | Legal | |
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Vice President Human Resources | VP | HR | |
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Salesforce Administrator and CRM Support Analyst | Manager | Marketing | |
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Salesforce Business Analyst/Administrator | Manager | Marketing | |
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Manager, Security Systems & Worldwide Security Control Center | Manager | Operations | |
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Project Leader - Events - Security Technology & Systems | Non Manager | Operations | |
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Director of Security | Director | IT | |
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Apps Being Evaluated by Tiffany & Co. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tiffany & Co. IT executives and key decision makers. This section highlights Tiffany & Co.'s latest recorded technology evaluations, including Manhattan WMS for Warehouse Management on 2025-11-07, SAP S/4 HANA HCM for Core HR on 2025-11-07, and Legacy for Legacy System on 2024-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tiffany & Co. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-07 | Tiffany & Co. | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
| 2025-11-07 | Tiffany & Co. | Evaluated | SAP | SAP S/4 HANA HCM | Core HR | HCM |
| 2024-07-01 | Tiffany & Co. | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
FAQ - APPS RUN THE WORLD Tiffany & Co. Technographics
Tiffany & Co. is a Retail organization based in United States,
with around 17000 employees and annual revenues of $5.80 billion.
Tiffany & Co. operates a diverse technology stack with applications such as
SAP Ariba Invoice, iCIMS Recruit Applicant Tracking System and Exact MAX ERP,
covering areas like AP Automation, Applicant Tracking System and Manufacturing ERP.
Tiffany & Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iCIMS and Exact Software.
Tiffany & Co. recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tiffany & Co.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tiffany & Co.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tiffany & Co. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.