Los Gatos, 95032, CA,
United States
Tigo Energy Technographics
Tigo Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tigo Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Tigo Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tigo Energy has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tigo Energy is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tigo Energy revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tigo Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tigo Energy Tech Stack and Enterprise Applications
Tigo Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Tigo Energy implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance and accounting functions across the professional services business. The deployment established Oracle NetSuite ERP as the companywide financial system supporting accounting, billing, and revenue treatment for a 150 employee organization.
The implementation configured core ERP Financial modules, including general ledger, accounts payable, accounts receivable, cash management, fixed asset accounting, revenue recognition, and project accounting to support professional services billing and contract accounting workflows. Oracle NetSuite ERP was provisioned with role based access and financial controls aligned to standard chart of accounts structures and month end close procedures.
Architecturally the rollout used cloud SaaS provisioning with centralized configuration for ledgers and reporting, workflow automation for invoice approvals and close sequences, and rule based revenue recognition logic consistent with ERP Financial requirements. Operational coverage focused on the finance and accounting departments with project accounting touchpoints into billing and delivery teams.
Governance established standardized financial controls, a consolidated reporting structure, and defined month end and approval workflows to enforce consistent accounting processes across the organization. The narrative reflects Tigo Energy Oracle NetSuite ERP ERP Financial alignment between the application and core finance business functions.
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Tigo Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Tigo Energy deployed Microsoft 365 as its primary Collaboration platform. The implementation was observable from the company website and was provisioned to deliver core productivity and communications capabilities across the organization.
Microsoft 365 was configured to support enterprise email and calendaring, real-time chat and meetings, cloud document management with co-authoring, and shared team workspaces. Tenant provisioning and user account structures were organized to align with functional groups such as engineering, sales, and operations, supporting standard collaboration workflows and content lifecycle management.
Operational governance centered on tenant-level administration and policy configuration for access and data governance, role based access controls, and client configuration for endpoint productivity. Rollout and enablement covered the companys approximately 150 employees, with staged provisioning and user onboarding to operationalize Microsoft 365 Collaboration for internal knowledge work and cross-functional communication.
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Tigo Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Tigo Energy implemented Zendesk Service as its Customer Support platform. The deployment surfaces Zendesk Service on the company website to capture inbound customer requests and support interactions, centralizing external intake from installers and end customers through an embedded web channel.
Configuration concentrated on core Customer Support capabilities including cloud ticketing, a public knowledge base, and a self service customer portal delivered via Zendesk Service. Implementation work aligned ticket forms, email to ticket routing, automation rules, macros, and reporting dashboards to standardize case handling and accelerate technical support workflows.
Operational coverage focused on customer support and technical support functions within Tigo Energy, with governance centered on centralized request intake, role based agent routing, and triage and escalation workflows orchestrated in Zendesk Service. Periodic queue reviews and configured SLAs and dashboards supported ongoing operational oversight and consistent case management.
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tigo Energy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Tigo Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Tigo Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tigo Energy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-22 | Tigo Energy | Evaluated | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| 2025-02-25 | Tigo Energy | Evaluated | Salesforce | Salesforce Health Cloud | Customer Engagement | CRM |