TIMOCOM
Timocom Platz 1,
Erkrath, 40699,
Germany
Erkrath, 40699,
Germany
49 211 88 26 88 26
Professional Services
TIMOCOM Technographics
TIMOCOM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TIMOCOM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 690 TIMOCOM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TIMOCOM has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2021, JRNI Events for Event Management in 2025, JRNI Customer Engagement Platform for Customer Engagement in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TIMOCOM is running and its propensity to invest more and deepen its relationship with ResNexus , JRNI , Mouseflow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TIMOCOM revenues, which have grown to $123.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TIMOCOM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TIMOCOM Tech Stack and Enterprise Applications
TIMOCOM ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, TIMOCOM deployed ResNexus Booking on its website. ResNexus Booking, a Reservation and Booking Management solution, was embedded into TIMOCOM's public web front end to provide direct customer booking and reservation capture. The implementation focuses on customer-facing booking workflows including availability calendars, reservation capture forms, and confirmation flows consistent with Reservation and Booking Management applications.
Operationally the deployment targets TIMOCOM's customer engagement and operations functions, enabling web-based reservation intake and administrative booking dashboards for internal staff. The implementation emphasizes web-embedded delivery and online booking orchestration, aligning the ResNexus Booking Reservation and Booking Management capability with TIMOCOM's online sales and service workflows.
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TIMOCOM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JRNI | Legacy | JRNI Events | Event Management | Collaboration | n/a | 2025 | 2025 |
In 2025 TIMOCOM implemented JRNI Events to digitize appointment scheduling and optimize trade-fair and event meetings, using the Event Management application to support CRM and marketing scheduling across its European operations. The deployment emphasized JRNI Events usage at trade fairs in Germany and extended configuration for broader European availability, with GDPR and European hosting explicitly documented as part of the implementation.
The implementation configured standard Event Management capabilities, including centralized booking and calendar coordination, real-time availability management, customer-facing scheduling pages for event meetings, and contact capture workflows to support lead and contact handling. JRNI Events was tailored to manage trade-fair appointment slots and to streamline scheduling across multiple event touchpoints, aligning booking logic with TIMOCOMs customer availability requirements.
Operationally the project targeted CRM and marketing process areas, embedding JRNI Events into existing CRM and marketing workflows to improve lead routing and contact follow up. The deployment scope started in Germany for trade-fair schedules and was provisioned for pan-European operations, maintaining data residency and GDPR-compliant controls through European hosting and privacy configuration.
Governance changes focused on appointment booking policies, consent and data handling processes for event interactions, and centralized schedule administration to reduce manual coordination. The implementation explicitly aimed to improve customer availability and lead and contact handling, while preserving regulatory compliance in European event contexts.
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TIMOCOM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JRNI | Legacy | JRNI Customer Engagement Platform | Customer Engagement | CRM | n/a | 2025 | 2025 |
In 2025, TIMOCOM deployed the JRNI Customer Engagement Platform to digitalize appointment scheduling across prospect registration and trade fair and event appointments within its European logistics business. The JRNI Customer Engagement Platform was implemented as a Customer Engagement solution to centralize scheduling and improve multilingual customer interactions.
The implementation concentrated on appointment scheduling workflows, prospect registration processes, and event booking capabilities, with configuration to support multilingual interfaces and customer self service booking. JRNI Customer Engagement Platform was configured to orchestrate calendar availability, booking rules, and automated notifications, aligning scheduling logic with sales and events intake processes.
JRNI integrated with TIMOCOM’s digital services to embed scheduling into existing customer touch points and internal portals, enabling faster, customer centric scheduling and streamlined handoffs to operations teams. Operational coverage extended across TIMOCOM’s European logistics business and impacted sales, events marketing, and customer operations functions.
Governance emphasized a centralized scheduling model and standardized booking workflows to reduce manual coordination and ensure consistent customer experiences across languages, as described in the 2025 case study. The case study reported improved customer flexibility, enhanced multilingual support, faster scheduling, and more efficient internal processes as outcomes of the deployment.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2018 | 2018 |
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TIMOCOM TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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TIMOCOM PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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TIMOCOM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at TIMOCOM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TIMOCOM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TIMOCOM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TIMOCOM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TIMOCOM Technographics
TIMOCOM is a Professional Services organization based in Germany,
with around 690 employees and annual revenues of $123.0 million.
TIMOCOM operates a diverse technology stack with applications such as
ResNexus Booking, JRNI Events and JRNI Customer Engagement Platform,
covering areas like Reservation and Booking Management, Event Management and Customer Engagement.
TIMOCOM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ResNexus and JRNI.
TIMOCOM recently adopted applications including
JRNI Events in 2025, JRNI Customer Engagement Platform in 2025 and ResNexus Booking in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TIMOCOM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TIMOCOM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TIMOCOM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.