Copenhagen, 1630,
Denmark
Tivoli Technographics
Tivoli Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tivoli and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Tivoli employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tivoli has purchased the following applications: Microsoft 365 for Collaboration in 2017, DocuSign eSignature for Digital Signing in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tivoli is running and its propensity to invest more and deepen its relationship with Microsoft , Symprex , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tivoli revenues, which have grown to $1.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tivoli intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tivoli Tech Stack and Enterprise Applications
Tivoli Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Tivoli implemented Microsoft 365 to support Collaboration across the organization. Tivoli is a Professional Services company based in Denmark with approximately 1,200 employees and is using Microsoft 365 on their website and for corporate collaboration workflows.
The Microsoft 365 deployment centers on core collaboration services, including Exchange Online for corporate email, SharePoint Online for document management and intranet content, Microsoft Teams for synchronous collaboration, and OneDrive for Business for personal file sync and sharing. Identity and access are managed through Microsoft identity services within the Microsoft 365 suite to enable centralized user provisioning and single sign on, with governance and content management workflows structured to support corporate communications, team productivity, and knowledge management under the Collaboration category.
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Collaboration | Collaboration |
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2020 | 2020 |
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Tivoli Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Tivoli implemented DocuSign eSignature as a Digital Signing solution on their website. The deployment embedded DocuSign eSignature into public-facing web flows to capture legally binding signatures and centralize signature capture for online agreements initiated from the site.
The implementation leveraged core Digital Signing capabilities, including envelope lifecycle management, reusable signing templates, recipient authentication options, and audit trail and tamper-evident signing records. DocuSign eSignature features were configured to support web-embedded signing ceremonies and hosted signing sessions, preserving the website user experience while orchestrating document signing and status tracking.
Operational scope is focused on customer-facing contract capture and consent workflows initiated via the Tivoli website, with administration governed through centralized template and signing rule configuration to ensure consistent execution. Governance elements include template control, authentication policy configuration, and retention of signed documents for auditability. Integrations specified in the source are limited to the website integration, with no additional system integrations documented.
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Tivoli CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Tivoli implemented Hotjar on their website to collect behavioral analytics and support Customer Experience initiatives for web visitors. Tivoli deployed Hotjar as a client-side analytics layer to instrument page level interactions and capture qualitative feedback across key visitor journeys.
The Hotjar implementation encompassed standard Customer Experience capabilities, including heatmaps, session recordings, funnel analysis, and on-page feedback widgets and surveys. Deployment followed a script-based instrumentation pattern, with configuration focused on page segmentation, targeted heatmaps for high traffic pages, and session recording rules to prioritize representative user flows.
Operational ownership centered on digital experience stakeholders, with UX research and marketing teams using Hotjar data to inform site usability and content decisions. Governance practices aligned instrument configuration with privacy controls, including masking and consent-aware capture, and established retention and sampling settings appropriate for on-site behavioral analytics.
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Tivoli PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Tivoli IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Tivoli
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Tivoli Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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