San Francisco, 94080, CA,
United States
Tobi Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tobi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Tobi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tobi has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Yottaa Engagement Cloud for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tobi is running and its propensity to invest more and deepen its relationship with Ruby , Google , Yottaa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tobi revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tobi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Tobi implemented Ruby Live Chat on its website. The implementation uses Ruby Live Chat within the Chatbots and Conversational AI category to deliver real time messaging on the retail storefront, supporting customer service and on site sales assistance for the United States based retailer with approximately 250 employees.
The deployment centers on an on site chat widget and conversational capabilities typical for Chatbots and Conversational AI platforms, including agent handoff, canned responses, session transcripts and presence indicators. Ruby Live Chat is configured for operational ownership by customer support and e commerce teams, with governance focused on chat routing, response template management and transcript retention to support order inquiries and post purchase support.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Tobi implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment was provisioned for the retailer's corporate domain and configured to serve the organizationwide user base of approximately 250 employees, providing centralized email and collaboration capabilities observable on Tobi's website. Google Workspace (Formerly Google G-Suite) functions as the central collaboration layer for the company, aligning corporate communications with document collaboration and scheduling.
Configuration centered on core Collaboration modules, including Gmail for corporate email, Calendar for scheduling, Docs for collaborative document authoring, and cloud storage and sharing capabilities managed through the Google Workspace admin console. Administration used role based account provisioning and centralized tenant settings to enforce user account controls and domain management, supporting cross functional workflows across business teams such as marketing and operations through shared documents and calendar coordination. Integrations referenced are limited to the platform's native collaboration features as indicated, with governance implemented via the application’s administrative controls and user provisioning processes.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yottaa | Legacy | Yottaa Engagement Cloud | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Tobi implemented Yottaa Engagement Cloud on its website to support Customer Engagement across its ecommerce channels. Tobi deployed Yottaa Engagement Cloud as a cloud delivered site layer for on site personalization, behavior based targeting, client side orchestration, A B testing workflows, and visitor level engagement analytics consistent with Customer Engagement capabilities.
The deployment uses a client side site tag and edge delivery model to inject engagement rules and control content variants without altering core storefront code, enabling ecommerce and digital marketing teams to manage campaigns and personalization. Governance was organized around centralized release control and staged campaign approval, with web operations responsible for tag deployment and quality assurance prior to publish, and analytics used to inform ongoing content and targeting adjustments.
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2003 | 2003 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||