Seattle, 98109, WA,
United States
Tommy Bahama Technographics
Tommy Bahama Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tommy Bahama and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Tommy Bahama employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tommy Bahama has purchased the following applications: SAP Concur Expense for Expense Management in 2015, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2018, Aptos One POS for Point Of Sale in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tommy Bahama is running and its propensity to invest more and deepen its relationship with SAP , UKG , Aptos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tommy Bahama revenues, which have grown to $410.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tommy Bahama intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tommy Bahama Tech Stack and Enterprise Applications
Tommy Bahama ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2015 | 2015 |
In 2015 Tommy Bahama implemented SAP Concur Expense to address Expense Management across its finance organization. The deployment targeted accounts payable and travel expense processing for the retailer, which operates in the United States with 2,500 employees and $410,000,000 in revenue.
SAP Concur Expense was configured to support expense report submission, profile provisioning, policy enforcement, and monitoring of Concur expenses to support month-end travel and expense accruals. Functional capabilities implemented included expense report workflow routing, expense profile setup, and automated monitoring to prepare accrual schedules for finance.
The implementation included integration with SAP to ensure accurate entry of payable transactions into the SAP finance environment, enabling reconciliation of vendor accounts and alignment of Concur expense data with payable postings. Operational coverage centered on the Payables team and finance staff, with Accounts Payable coordinators responsible for setting up Concur profiles, monitoring expense reports, and maintaining vendor W9 records.
Governance and process restructuring accompanied the rollout, with the payables function introducing new procedures for vendor setup, invoice review, reconciliation, and month-end accrual preparation to improve accuracy and efficiency. The accounts payable operation processed an average of 500 invoices weekly, including merchant and operational invoices, and used SAP Concur Expense monitoring to support compliance with accounting policies and month-end close activities.
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Tommy Bahama HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018, Tommy Bahama implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform to consolidate timekeeping across the organization. The deployment was scoped to support all departments that utilize Kronos timekeeping and other Kronos applications, positioning UKG Workforce Central (ex Kronos Workforce Central) as the primary system for retail time and attendance workflows.
Configuration work focused on core Workforce Management capabilities, including timekeeping and clock data collection, employee scheduling and shift management, attendance and exception tracking, leave administration, and standard workforce reporting. The implementation applied policy-driven time and attendance rules and centralized schedule templates to align hourly store operations and salaried corporate schedules within a single application instance.
Operational coverage included store operations, HR teams, and corporate functions that rely on Kronos timekeeping, with administrative controls provisioned for role-based access and centralized user administration. Rollout governance emphasized phased activation for departments that used Kronos applications, standard operating procedures for timecard edits and approvals, and centralized oversight of workforce data to maintain consistent timekeeping practices across the retailer.
UKG Workforce Central (ex Kronos Workforce Central) served as Tommy Bahama’s designated Workforce Management solution for managing time collection, scheduling, and attendance processes across its supported departments.
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Workforce Management | HCM |
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2018 | 2018 |
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Tommy Bahama ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aptos | Legacy | Aptos One POS | Point Of Sale | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Tommy Bahama implemented Aptos One POS, deploying a cloud native, mobile first Point Of Sale application across its store network. The deployment spans more than 160 retail locations, 26 of which include integrated restaurant and bar operations, and supports the companys retail, restaurant and pop-up formats.
Aptos One POS was configured to deliver core POS transaction processing alongside real time inventory visibility, advanced omnichannel selling and fulfillment options, guest insights, and enhanced associate mobility. The implementation used Aptos One POS composable architecture and over 1,000 out of the box configuration settings to centralize configuration management and enable rapid, network wide or store specific configuration changes.
The solution integrates with the broader Aptos suite deployed at Tommy Bahama, including customer relationship management, order management, merchandising and sales audit components, creating a unified commerce data model for customer, order, inventory and transaction records. Integration options were also applied to support third party connections for pop-up events and external systems, with transactions and data flowing in real time from mobile POS at events back to enterprise systems.
Governance and operational planning emphasized streamlined configuration control, faster capability rollout through the composable architecture, and shifting store associate workflows to support in aisle selling and on demand fulfillment. Outcomes called out by the company include faster and more intuitive transactions, the ability to scale pop up retail with enterprise grade data flow, and improved personalized guest service as Aptos invests in Aptos ONE R&D and a transition to a unified data model in 2025.
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Tommy Bahama Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Tommy Bahama Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Tommy Bahama Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Tommy Bahama eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2012 | 2012 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Tommy Bahama SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2021 | 2021 |
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Warehouse Management | SCM |
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2017 | 2017 |
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Tommy Bahama CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Tommy Bahama ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Tommy Bahama TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Tommy Bahama IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Tommy Bahama CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tommy Bahama
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tommy Bahama Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||