Topgeschenken
Noorderdreef 60,
Nieuw-Vennep, 2153 LL,
Netherlands
Nieuw-Vennep, 2153 LL,
Netherlands
31 88 110 8050
Retail
Topgeschenken Technographics
Topgeschenken Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Topgeschenken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Topgeschenken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Topgeschenken has purchased the following applications: Microsoft 365 for Collaboration in 2017, Exact Synergy for Document Management in 2021, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Topgeschenken is running and its propensity to invest more and deepen its relationship with Microsoft , Surfly , Exact Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Topgeschenken revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Topgeschenken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Topgeschenken Tech Stack and Enterprise Applications
Topgeschenken Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Topgeschenken implemented Microsoft 365 to establish a cloud-hosted Collaboration platform for the Netherlands based retail business. The deployment aligned with the company size and was provisioned as a SaaS Microsoft 365 tenant to support internal productivity and team collaboration across the organization.
The Microsoft 365 implementation includes core Collaboration capabilities such as corporate email and calendaring, web based document management and intranet style content, real time team chat and meeting capabilities, and cloud file sync and sharing for employee workstreams. Configuration work focused on user account provisioning, group and site structure for document libraries, and enabling web based Office applications for on the go editing.
Their public website indicates the use of Microsoft 365, which points to operational linkage between the Microsoft 365 tenant and web content or administrative workflows for the site. Operational scope spans departments typical for a 75 person retailer, including marketing, internal communications, and back office collaboration across the Netherlands.
Governance emphasis centered on access controls, content governance and standardized collaboration policies to control external sharing and maintain consistent document lifecycles. Rollout and day to day administration followed centralized tenant management and role based access for departmental site owners.
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Collaboration | Collaboration |
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2022 | 2022 |
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Topgeschenken Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | Activium | 2021 | 2021 |
In 2021, Topgeschenken began developing Exact Synergy to centralize document processes and extend Exact Software capabilities across its e-commerce portfolio. This initiative followed explosive online growth in 2020 that highlighted the need for a stable back office and stronger document handling across brands such as Topbloemen.nl, Toptaarten.nl, Topfruit.nl and Topgifts.nl. Exact Synergy is being positioned as the company's Document Management application to support that scaling.
Exact Synergy implementation focuses on core document management capabilities common to the Document Management category, including a centralized repository, version control, metadata indexing and workflow automation to route invoices and order documents. The application is being configured to manage e-invoicing streams and structured documents, aligning Document Management functionality with finance workflows already run in Exact Globe. Exact Synergy is described by stakeholders as intended to handle various processes beyond pure storage, enabling document driven approvals and record retention.
Integrations are being planned and developed with Exact Globe to create a tighter Order to Cash and Purchase to Pay flow, an API is under development to support those integrations and the organization is already using Peppol and E-Invoicing as part of its document exchange. Activium served as the system integrator during the Exact Globe rollout and is listed as the SI/VAR for the Exact Synergy work, providing ongoing on site support and implementation guidance. Operational scope covers the finance organization at the Nieuw-Vennep head office and warehouse, and aims to span CRM and HRM use cases as the company consolidates platforms across its e-commerce sites.
Governance is being staged as a phased rollout with process redesign aimed at creating a single efficient ERP fabric, the company explicitly plans to move inventory and order handling into the Exact umbrella over time to enable end to end workflows. Practitioners cited user friendliness and professionalization as explicit outcomes from Exact products, and Exact Synergy implementation is being aligned to maintain that operational stability during peak e-commerce volumes. Activium's continuing engagement and the presence of an API development track are documented elements of the rollout governance and technical architecture.
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Topgeschenken CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Topgeschenken implemented Hotjar on its consumer e-commerce site Topgeschenken.nl. This deployment is categorized under Customer Experience and is scoped to capture on-page user behavior across product pages and checkout flows for a Netherlands-based retailer with approximately 75 employees and €8,000,000 in revenue.
Hotjar is instrumented via a JavaScript snippet embedded on the website to enable heatmaps, session recordings, funnel analytics, and on-site feedback collection, reflecting common Hotjar capabilities for qualitative and behavioral analysis. Operational ownership is centered in the e-commerce and marketing teams, with configuration focused on behavior analytics and qualitative feedback capture rather than backend system integration.
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Topgeschenken ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Topgeschenken PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Topgeschenken IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Topgeschenken
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Topgeschenken Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Topgeschenken IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Topgeschenken digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Topgeschenken Technographics
Topgeschenken is a Retail organization based in Netherlands,
with around 75 employees and annual revenues of $8.0 million.
Topgeschenken operates a diverse technology stack with applications such as
Microsoft 365, Exact Synergy and Hotjar,
covering areas like Collaboration, Document Management and Customer Experience.
Topgeschenken has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Exact Software and Contentsquare.
Topgeschenken recently adopted applications including
Surfly in 2022, Cloudflare CDN in 2022 and Exact Synergy in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Topgeschenken’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Topgeschenken’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Topgeschenken technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.