Toronto District School Board
5050 Yonge St 5Th Fl,
North York, M2N 5N8, ON,
Canada
North York, M2N 5N8, ON,
Canada
1 416-397-3000
Education
Toronto District School Board Technographics
Toronto District School Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toronto District School Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24958 Toronto District School Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toronto District School Board has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toronto District School Board is running and its propensity to invest more and deepen its relationship with Rocket.chat , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toronto District School Board revenues, which have grown to $2.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toronto District School Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toronto District School Board Tech Stack and Enterprise Applications
Toronto District School Board AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Toronto District School Board deployed Rocket.chat on its website. Rocket.chat is used as a Chatbots and Conversational AI application embedded on tdsb.on.ca to provide a web-based conversational interface for public-facing communications.
The implementation centers on a web-embedded chat interface and conversational messaging functionality. Typical Chatbots and Conversational AI capabilities deployed include automated response workflows, live operator handoff and threaded message histories to support ongoing conversations, and configurable UI placement on public pages. Rocket.chat was configured to route visitors into chat sessions from the public site without requiring separate client software.
Operational coverage is focused on the public website, supporting interactions with students, parents and staff through the tdsb.on.ca domain. The deployment sits within web engagement and helpdesk communication functions, with central IT and communications expected to govern content and access given the site-level scope. No specific back-end integrations or implementation partners were disclosed in the source.
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Toronto District School Board Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Toronto District School Board implemented Zoom for Audio Video and Web Conferencing, embedding Zoom functionality directly on its public website. The deployment places Audio Video and Web Conferencing capability at the web access layer to support remote instruction, staff meetings and school-to-family communications.
The implementation uses typical Audio Video and Web Conferencing modules, including scheduled meetings and webinar style sessions, real time audio and video, screen sharing, in-session chat and cloud recording for on-demand access. Zoom meeting links and join flows are surfaced via site pages and landing links to enable browser-based participation without separate desktop client navigation.
Operational coverage includes teachers, administrative staff, students and caregivers across the Toronto District School Board, using the website as the primary access point for virtual sessions. Governance is implemented through meeting access management and session moderation workflows to align conferencing use with educational delivery and community engagement.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Toronto District School Board Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Toronto District School Board implemented Algolia Search on its public website. Algolia Search is provisioned as a hosted, API-driven site search solution classified in the Application, Web and Enterprise Search category and is used to deliver relevance-driven search across TDSB web content.
The deployment leverages Algolia Search as a cloud-hosted search API, with front-end search widgets and instant search behaviors for query as you type, relevance ranking and typo tolerance. Implementation details align with common Application, Web and Enterprise Search practices, including content indexing via Algolia indexing APIs or crawler, configurable ranking rules and facet configuration for filtered discovery.
Operational scope is the TDSB public website, covering institutional pages, published resources and document-level content accessible to parents, students and the public. The implementation centers on search UI integration, index mapping of site content, and query routing to the Algolia service without on-premise search infrastructure.
Governance and operational workflows established with the Algolia Search deployment include scheduled indexing cadence, relevance tuning and search analytics review processes driven by site content owners. Search governance also defines responsibilities for content change triggers, index refresh policies and curator access for adjusting ranking and facets.
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Toronto District School Board CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Toronto District School Board ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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Toronto District School Board TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Toronto District School Board PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Toronto District School Board IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2023 | 2023 |
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Toronto District School Board CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Toronto District School Board
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Toronto District School Board Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toronto District School Board IT executives and key decision makers. This section highlights Toronto District School Board's latest recorded technology evaluations, including ServiceNow Public Sector Digital Services for Citizen Engagement on 2026-02-23, ServiceNow HR for HR Service Delivery on 2026-02-23, and IFS Cloud ERP for ERP Financial on 2025-05-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toronto District School Board digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-23 | Toronto District School Board | Evaluated | ServiceNow | ServiceNow Public Sector Digital Services | Citizen Engagement | CRM |
| 2026-02-23 | Toronto District School Board | Evaluated | ServiceNow | ServiceNow HR | HR Service Delivery | HCM |
| 2025-05-09 | Toronto District School Board | Evaluated | IFS | IFS Cloud ERP | ERP Financial | ERP |
| 2024-08-22 | Toronto District School Board | Evaluated |
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Apps Development | PaaS |
FAQ - APPS RUN THE WORLD Toronto District School Board Technographics
Toronto District School Board is a Education organization based in Canada,
with around 24958 employees and annual revenues of $2.54 billion.
Toronto District School Board operates a diverse technology stack with applications such as
Rocket.chat, Zoom and Algolia Search,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Toronto District School Board has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rocket.chat, Zoom Video Communications and Algolia.
Toronto District School Board recently adopted applications including
ServiceNow ITSM in 2023, ServiceNow Governance, Risk, and Compliance (GRC) in 2023 and ServiceNow Workplace Service Delivery in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toronto District School Board’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toronto District School Board’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toronto District School Board technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.