Total Wine & More
6600 Rockledge Drive,
Bethesda, 20817, MD,
United States
Bethesda, 20817, MD,
United States
1 855-328-9463
Retail
Total Wine & More Technographics
Total Wine & More Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Total Wine & More and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Total Wine & More employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Total Wine & More has purchased the following applications: Infor Lawson Accounts Payable for AP Automation in 2009, In-House ATS for Applicant Tracking System in 2015, Oracle Micros Retail J for Point Of Sale in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Total Wine & More is running and its propensity to invest more and deepen its relationship with Infor , In-House Applications , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Total Wine & More revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Total Wine & More intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Total Wine & More Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Accounts Payable | AP Automation | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, Total Wine & More implemented Infor Lawson Accounts Payable. The deployment targeted AP Automation for the companys accounts payable and finance teams, establishing a structured process for ingesting supplier invoices. A primary technical element involved uploading invoices from Excel spreadsheets directly into Infor Lawson Accounts Payable to feed AP transaction processing.
Infor Lawson Accounts Payable was configured to support spreadsheet field mapping, invoice capture and data validation workflows, aligning incoming Excel columns to AP transaction fields. The implementation leveraged AP Automation capabilities such as automated validation, duplicate detection, and routing into approval queues, with template management for supplier spreadsheets to reduce manual entry. Operational configuration included role based segregation for invoice entry, exception handling workflows, and mapping documentation to maintain consistent ingestion.
Integration surface was explicitly the Excel upload feed into Infor Lawson Accounts Payable, with processing handled inside the AP application rather than via an external middleware. Governance changes focused on centralized invoice ingestion procedures, defined spreadsheet templates, and AP workflow rules to standardize approvals and posting. The effort was scoped to corporate accounts payable operations at Total Wine & More in the United States, with documented configuration and mapping rules to support ongoing operations.
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ERP Financial | ERP Financial Management |
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2009 | 2009 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Total Wine & More deployed In-House ATS as its Applicant Tracking System on the company career site. The implementation uses an in-house application model, embedding In-House ATS in Total Wine & More’s website to capture candidate applications and manage retail hiring workflows at the front end.
Configuration emphasized core Applicant Tracking System capabilities, including job requisition publishing to the career portal, candidate application intake and parsing, structured applicant records, and pipeline state tracking for screening and interviews. The In-House ATS supports recruiter and hiring manager workflows for candidate review, interview scheduling, and status updates, and provisions reporting and compliance tracking functions aligned with standard ATS operational needs.
Operational ownership is held by corporate talent acquisition and HR teams, who govern requisition approvals and hiring workflow configurations on the site. The deployment architecture centers on the career site front end integrated directly with the in-house applicant system, with the In-House ATS functioning as the primary applicant data store and orchestration layer for Total Wine & More recruiting activities.
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Payroll | HCM |
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2008 | 2008 |
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Recruiting | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Micros Retail J | Point Of Sale | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Total Wine & More implemented Oracle Micros Retail J as its Point Of Sale platform, deploying the Oracle Micros suite across store transaction processing and retail checkout operations. The Oracle Micros Retail J implementation was paired with Micros-Oracle components xStore, Relate, Xpay, Xlink, XBR and Balance to provide a cohesive POS and store systems footprint.
Configuration emphasized functional modules consistent with Point Of Sale deployments, with xStore handling point of sale transaction capture and checkout workflows, Relate providing customer engagement and CRM capabilities, Xpay supporting card payment processing and authorization, Xlink orchestrating store to enterprise synchronization, XBR delivering reporting and business intelligence feeds, and Balance managing tender reconciliation and cash controls. Oracle Micros Retail J was configured to support standard retail POS functions including transaction routing, barcode and price validation, and centralized price and promotion distribution.
Operational coverage focused on store operations, payments, customer service, and merchandising workflows, with Oracle Micros Retail J operating as the transactional hub for checkout, returns, and customer lookup scenarios. The implementation was designed to interface with back office merchandising and inventory systems to align sales transactions with inventory availability and to feed sales reporting into enterprise reporting pipelines.
Governance and operationalization established application-level configuration controls and subject matter expertise to standardize POS configuration across sites, with dedicated ownership for Micros-Oracle module configuration and release controls. Oracle Micros Retail J served as the go to application subject matter resource for the Micros-Oracle portfolio at Total Wine & More, centralizing POS governance and technical stewardship.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2016 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Total Wine & More
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Total Wine & More Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Total Wine & More IT executives and key decision makers. This section highlights Total Wine & More's latest recorded technology evaluations, including Payscale Payfactors for Compensation Management on 2025-06-05 and Adobe Experience Cloud for Customer Experience on 2024-10-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Total Wine & More digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Total Wine & More Technographics
Total Wine & More is a Retail organization based in United States,
with around 7000 employees and annual revenues of $3.00 billion.
Total Wine & More operates a diverse technology stack with applications such as
Infor Lawson Accounts Payable, In-House ATS and Oracle Micros Retail J,
covering areas like AP Automation, Applicant Tracking System and Point Of Sale.
Total Wine & More has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, In-House Applications and Oracle.
Total Wine & More recently adopted applications including
Webuters HireMe in 2023, Forter in 2021 and SAP Commerce Cloud (ex Hybris) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Total Wine & More’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Total Wine & More’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Total Wine & More technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.