Many, 71449, LA,
United States
Town of Many Technographics
Town of Many Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Many and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Town of Many employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Many has purchased the following applications: Intuit QuickBooks Desktop for ERP Financial in 2011, Intuit QuickBooks Payroll for Payroll in 2018, MuniBilling Cloud Utility Billing Software for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Many is running and its propensity to invest more and deepen its relationship with Intuit , Crestline Software - MuniBilling , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Many revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Many intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Many Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Desktop | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Town of Many implemented Intuit QuickBooks Desktop as its ERP Financial application. The deployment concentrated on municipal financial management including core general ledger, bank reconciliation, payroll, accounts payable and accounts receivable bookkeeping, and revenue tracking for fines, taxes and occupational licenses.
Intuit QuickBooks Desktop was configured as a desktop-centered installation on municipal office workstations with a centralized company file managed by finance staff. Operational coverage included the mayor’s office and administrative finance functions of the Town of Many in Many, Louisiana, supporting municipal accounting workflows, cash management, and reporting for small government operations. Governance and operational ownership centered on office level control with the mayor’s assistant Phyllis Jeansonne performing reconciliations, payroll processing and HR adjacent tasks according to provided work history.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Payroll | Payroll | HCM | n/a | 2018 | 2018 |
In 2018 Town of Many deployed Intuit QuickBooks Payroll in the Payroll category to centralize municipal payroll for its roughly 45 employees. The deployment used Intuit QuickBooks Payroll to establish routine payroll processing and employee-level leave tracking for a small government finance and HR footprint in the United States.
Configuration emphasized standard Payroll capabilities including employee master records, pay scheduling, tax calculation, and sick leave accrual rules. The implementation leveraged QuickBooks Desktop Payroll functionality for accrual accounting and time-off tracking, with accrual policies configured at the employee level and payroll runs producing the routine paychecks and tax withholdings expected for municipal staff.
Operational responsibility for Intuit QuickBooks Payroll was concentrated in the town finance and HR functions, covering town administrator payroll, clerical staff, and other municipal positions. Workflows focused on payroll run preparation, accrual reconciliation, and record retention for payroll audits, reflecting the narrow scope typical of a 45 person municipal employer rather than multi-site enterprise orchestration.
Governance surfaced operational risk when a QuickBooks Community thread posted August 19, 2020 reported a persistent sick accrual discrepancy where sick time deductions had not been applied correctly since 2016 for one employee. That support signal indicates a need for periodic accrual reconciliation, correction procedures for employee accrual histories, and ongoing verification of employee-level sick accrual settings within Intuit QuickBooks Payroll to prevent similar accrual errors.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crestline Software - MuniBilling | Legacy | MuniBilling Cloud Utility Billing Software | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020 Town of Many implemented MuniBilling Cloud Utility Billing Software from Crestline Software to support its Utilities Customer Care and Billing operations. The deployment uses Crestline MuniBilling Cloud Utility Billing Software as a cloud-hosted customer portal and billing back office, accessible via the town’s hosted sign-in page on its website, which centralizes account access for residential and commercial utility customers.
Configuration focused on standard Utilities Customer Care and Billing functional areas, including customer account management, billing and invoicing, rate and tariff configuration, meter reading intake workflows, and an online customer portal for account lookup and bill viewing. The MuniBilling Cloud Utility Billing Software instance was configured to handle billing cycles and automated invoice generation, and the implementation included administrative modules for account adjustments, payment posting, and reporting to support finance and utility operations.
Operational coverage centers on municipal utility functions and customer service teams, with the cloud portal serving as the primary external touchpoint for citizen self-service. The implementation ties the hosted MuniBilling portal directly to the town website sign-in flow, enabling customer authentication and online account interactions while keeping billing data and administration within the hosted SaaS environment.
Governance and process changes emphasized centralized billing administration within the town’s utility office and new online workflows for customer inquiries and payments, aligning account management, customer service, and finance processes to the cloud billing platform. Rollout notes indicate a web-first provisioning model for customers and administrative controls configured for municipal staff to manage rates and account operations in the MuniBilling Cloud Utility Billing Software environment.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Town of Many
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Town of Many Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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