AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Town of Paradise Valley Tech Stack and Enterprise Applications

Town of Paradise Valley ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Caselle Legacy Caselle Clarity Government ERP ERP Services and Operations n/a 2013 2013
In 2013, Town of Paradise Valley implemented Caselle Clarity as its Government ERP to centralize utility billing and municipal accounting functions. The deployment concentrated on the finance and customer service teams that manage utility accounts and billing operations. Work centered on billing and utility modules, where water consumption averages were updated for 2,000 accounts to enable individualized sewer billing, and a new Fire Service billing stream was implemented with the addition of 4,000 customer records. The project included redesign of the billing statement and targeted configuration improvements to the Caselle billing setup to support differentiated charge types and statement presentation. Caselle Clarity was used as the core application for these billing and statement workflows. Process automation was introduced with a newly designed intent to lien workflow, moving lien initiation from manual steps into an automated sequence within the billing process. Operational coverage included performing billing and customer service tasks during a permanent position vacancy, and training a newly hired Accounting Specialist to sustain day to day operations. Governance changes emphasized documented billing procedures and handover training to preserve continuity of municipal revenue collections.
Town of Paradise Valley CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CivicPlus Legacy CivicEngage Citizen Engagement CRM n/a 2015 2015
In 2015 the Town of Paradise Valley deployed CivicEngage as its Citizen Engagement application on the municipal website. CivicEngage functions as the town's public facing citizen engagement platform, driving web content publishing, resident communications, and online access to municipal services. The deployment is embedded in the municipal web presence and implements standard Citizen Engagement modules such as news and alerts, event calendars, online forms and service request workflows, and subscription based notifications. Operational coverage spans municipal communications and constituent services across town departments, with administrative roles and content approval workflows configured to govern publishing and service request handling, positioning CivicEngage as the primary citizen engagement layer for the Town of Paradise Valley.
Citizen Engagement CRM 2019 2019
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Town of Paradise Valley ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2018 2018
In 2018, the Town of Paradise Valley implemented Microsoft Azure Monitor. The deployment leverages Microsoft Application Insights to instrument the municipality's public website, establishing an Application Performance Management capability for web operations. Town of Paradise Valley uses Microsoft Azure Monitor for Application Performance Management of its public website and related digital services. Implementation emphasizes Application Insights telemetry collection, including client side browser performance telemetry, server request and dependency tracking, and centralized dashboards and alerting configured in Azure Monitor, with operational coverage assigned to the town IT and digital services teams and governance focused on monitoring and incident detection workflows.
Town of Paradise Valley IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Town of Paradise Valley CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Town of Paradise Valley

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Town of Paradise Valley Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Paradise Valley IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Paradise Valley digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Town of Paradise Valley Technographics
Town of Paradise Valley is a Government organization based in United States, with around 112 employees and annual revenues of $43.0 million.
Town of Paradise Valley operates a diverse technology stack with applications such as Caselle Clarity, CivicEngage and Microsoft Azure Monitor, covering areas like Government ERP, Citizen Engagement and Application Performance Management.
Town of Paradise Valley has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Caselle, CivicPlus and Microsoft.
Town of Paradise Valley recently adopted applications including Microsoft Azure Cloud Services in 2021, Cisco IronPort Cloud Email Security in 2021 and Cisco Secure Email (formerly Email Security Appliance) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Paradise Valley’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Town of Paradise Valley’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Paradise Valley technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.