Town of Southold, NY
53095 Route 25,
Southold, 11971, NY,
United States
Southold, 11971, NY,
United States
1 631-765-1800
Government
Town of Southold, NY Technographics
Town of Southold, NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Southold, NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 206 Town of Southold, NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Southold, NY has purchased the following applications: IBM AS/400 for ERP Financial in 2005, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2013, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Southold, NY is running and its propensity to invest more and deepen its relationship with IBM , eGov Strategies , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Southold, NY revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Southold, NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Southold, NY Tech Stack and Enterprise Applications
Town of Southold, NY ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP | n/a | 2005 | 2006 |
In 2005, Town of Southold implemented IBM AS/400 as its ERP Financial platform to process and backup Accounts Receivable bills and to centralize Town Clerk accounting workflows. The IBM AS/400 environment was the operational hub for daily accounting activity in the Town Clerk office, supporting routine data entry and report generation.
The implementation supported core ERP Financial capabilities including Accounts Receivable processing, generation of Daily, Monthly and Yearly Town Clerk Accounting Reports, and production of Monthly and Yearly State Reports for the Department of Health on marriage license sales, the Department of Environmental Conservation on sporting license sales, and the Department of Agriculture and Markets on dog license sales. Staff entered data into the Town Clerk computer accounting software BAS as part of the workflow, and Word processing was performed both in Microsoft Word and on the AS/400 system.
Operationally the AS/400 system was networked to a Pentium III workstation used for daily computer work, enabling local user access while centralizing transactional processing and backups. Cashiering controls were integrated into the day to day procedures, with staff balancing five cash drawers daily and using the AS/400 records to reconcile receipts and prepare regulatory submissions.
Governance and operational practices emphasized routine backups, onsite troubleshooting of computer problems within the office, and multi-channel customer service handling in person, by phone and by mail. The AS/400 served as the authoritative record for Town Clerk financial operations, cashiering, licensing sales tracking and state reporting without introduction of external implementation partner details.
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Payment Processing | ERP |
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2015 | 2015 |
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Town of Southold, NY HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2013 | 2013 |
In 2013, Town of Southold, NY deployed UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) as its Time and Attendance platform for the Town Clerk's Office. The application served timekeeping needs for six Town Clerk employees and was operated and maintained by the Deputy Town Clerk and Principal Account Clerk, aligning personnel attendance capture with municipal administrative workflows.
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) was configured for punch capture, timesheet consolidation, exception tracking, and period reporting consistent with Time and Attendance capabilities. Exportable reports and Excel ledger sheets were produced regularly to support monthly and yearly accounting tasks performed by the Town Clerk's Office.
Operational use extended to downstream accounting and reporting activities, with time and attendance exports entered into the Town Clerk accounting software BAS and with daily use of Microsoft Word and Excel for recordkeeping. The timekeeping application supported core business functions including attendance administration, payroll ready timesheet preparation, bank reconciliation inputs for three Town Clerk accounts, and preparation of state reporting related to departmental receipts.
Governance and maintenance responsibilities were centralized in the Town Clerk's Office, where the Deputy Town Clerk handled system upkeep, troubleshooting, month end and year end reconciliations, and coordination with state auditors. Regular report generation and manual data entry into BAS formalized workflow boundaries between timekeeping, accounting, and statutory reporting.
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Town of Southold, NY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015 Town of Southold implemented CivicEngage from CivicPlus. CivicEngage serves as the town's Citizen Engagement platform and is deployed on the town public website to centralize citizen-facing content and services.
The implementation is structured as a cloud-hosted municipal website platform providing content management, citizen self-service forms, event management, news and alert publishing, and online service request workflows, consistent with Citizen Engagement functionality. Operational ownership spans municipal departments responsible for public communications and resident services, with role-based editorial permissions and approval workflows established to govern content publishing and request handling through the CivicEngage application.
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Citizen Engagement | CRM |
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2020 | 2020 |
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Town of Southold, NY ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Town of Southold, NY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Town of Southold, NY
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources | Director | HR | |
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Town Clerk | Director | Operations | |
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Town Comptroller | Director | Finance | |
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Deputy Comptroller | Manager | Finance | |
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Apps Being Evaluated by Town of Southold, NY Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Southold, NY IT executives and key decision makers. This section highlights Town of Southold, NY's latest recorded technology evaluations, including Tyler ExecuTime for Time and Attendance on 2026-01-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Southold, NY digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-22 | Town of Southold, NY | Evaluated | Tyler Technologies | Tyler ExecuTime | Time and Attendance | HCM |
FAQ - APPS RUN THE WORLD Town of Southold, NY Technographics
Town of Southold, NY is a Government organization based in United States,
with around 206 employees and annual revenues of $40.0 million.
Town of Southold, NY operates a diverse technology stack with applications such as
IBM AS/400, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and CivicEngage,
covering areas like ERP Financial, Time and Attendance and Citizen Engagement .
Town of Southold, NY has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, UKG and CivicPlus.
Town of Southold, NY recently adopted applications including
Granicus govDelivery in 2020, Microsoft Azure Monitor in 2018 and Microsoft Azure CDN in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Southold, NY’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Southold, NY’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Southold, NY technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.