Troy, 48083, MI,
United States
Towne Mortgage Company Technographics
Towne Mortgage Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Towne Mortgage Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Towne Mortgage Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Towne Mortgage Company has purchased the following applications: ARIVE Platform for Loan Management in 2025, Microsoft 365 for Collaboration in 2020, DocMagic IDP for Intelligent Document Processing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Towne Mortgage Company is running and its propensity to invest more and deepen its relationship with ARIVE , Fiserv , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Towne Mortgage Company revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Towne Mortgage Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Towne Mortgage Company Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ARIVE | Legacy | ARIVE Platform | Loan Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Towne Mortgage Company went live on the ARIVE Platform, Apps Category: . The ARIVE Platform rollout expanded Towne Mortgage’s distribution and operational support by providing mortgage brokers nationwide with direct access to its product suite, competitive pricing, and flexible delivery options.
The implementation of the ARIVE Platform enabled instant loan scenario submissions and pricing visibility, and it surfaced specialized product capabilities including renovation loans, FHA down payment assistance programs, jumbo and non-agency products, and government loan options with manual underwriting flexibility. ARIVE Platform integrated these functional capabilities into broker-facing workflows to standardize submissions and to expose pricing and program rules at the point of scenario creation.
Operational scope covered broker channels across the United States, focusing on product distribution, pricing transparency, loan submission orchestration, and underwriting intake. Governance and workflow changes emphasized automated submission flows and clear program eligibility controls while preserving manual underwriting flexibility for government products. The go-live communicated expanded access for brokers and centralized operational support as described in the company announcement.
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2016 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Towne Mortgage Company adopted Microsoft 365 as its Collaboration platform, with public site evidence indicating active use of Microsoft 365 assets. The deployment is positioned to support a 300 person workforce in Banking and Financial Services and to centralize workplace productivity and communications under Microsoft 365 for Collaboration business functions.
The implementation aligns with standard Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for document management, Microsoft Teams for real time communication and meetings, OneDrive for individual file sync, and the Office productivity suite. Configuration signals point to typical Collaboration workflows such as shared team sites, document versioning and co authoring, scheduled meeting and chat collaboration, and centralized mailbox management.
Operational coverage is enterprise wide across corporate departments and lender-facing teams, scaled to support lending operations, sales and corporate functions across the United States. Identity and access management is expected to be governed through Microsoft identity services bundled with Microsoft 365 to control user authentication and conditional access for collaboration workloads.
Governance practices for the Microsoft 365 deployment emphasize role based access, retention and compliance settings, and centralized administration of tenant level policies to enforce data handling and information protection across Collaboration workloads. The narrative ties Towne Mortgage Company, Microsoft 365, Collaboration and business functions together, showing an integrated platform approach to productivity and communications for a mid market mortgage lender.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocMagic | Legacy | DocMagic IDP | Intelligent Document Processing | Content Management | n/a | 2017 | 2017 |
In 2017, Towne Mortgage Company implemented DocMagic IDP to introduce Intelligent Document Processing into its loan origination environment. The deployment was scoped to support core loan origination business functions including document assembly, extraction, and automated validation across underwriting, fulfillment, and loan operations.
DocMagic IDP was configured to perform document capture and machine assisted data extraction, enforce document templates and compliance form selection, and support rules based document validation consistent with Intelligent Document Processing practices. Configuration work included mapping document templates to loan fee structures, authoring business rules for form selection and validation, and coordinating automated document generation to reduce manual paperwork for loan officers and operations staff.
The implementation integrated DocMagic IDP with the company s loan origination system, D+H MortgageBot, and with third party electronic signature tooling including DocuSign as documented in the LOS administrator responsibilities. Integration points focused on document exchange, automated population of LOS fields from extracted data, and preserving document provenance for NMLS and HMDA data review workflows that are part of Towne Mortgage Company s reporting responsibilities.
Governance and operationalization were led through the LOS administrator model described in company notes, with responsibilities for configuration management, vendor update testing, user access provisioning, and collaboration with business analysts and developers. Rollout controls emphasized documented configuration change management, alignment of business rules to regulatory and policy manuals, and training coordination for internal staff to ensure consistent use of DocMagic IDP within loan origination processes.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Support | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Towne Mortgage Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Towne Mortgage Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||