Moscow, 141031,
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Toyota Motor Technographics
Toyota Motor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toyota Motor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Toyota Motor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toyota Motor has purchased the following applications: Adobe Experience Manager for Digital Asset Management in 2023, TradeDealer DMS for Automotive Dealership CRM in 2024, Datadog APM for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toyota Motor is running and its propensity to invest more and deepen its relationship with Adobe Systems , TradeDealer , Momentive (formerly SurveyMonkey) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toyota Motor revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toyota Motor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toyota Motor Tech Stack and Enterprise Applications
Toyota Motor Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2023 | 2023 |
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Toyota Motor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TradeDealer | Legacy | TradeDealer DMS | Automotive Dealership CRM | CRM | n/a | 2024 | 2024 |
In 2024, Toyota Motor implemented TradeDealer DMS as its Automotive Dealership CRM and embedded the TradeDealer DMS interface directly on its public website to capture customer inquiries and service requests. The deployment is associated with the company operating at a 150 employee scale and is positioned to support dealer sales and service workflows through web-facing lead capture and dealer-facing administration.
The implementation configures core dealer modules typical for an Automotive Dealership CRM, including inventory management, customer relationship management, lead capture and routing, sales pipeline management, service scheduling, parts and billing, and operational reporting. Configuration work emphasized data model alignment for vehicle identification numbers, stock status fields, and unified customer lifecycle records to support end to end sales and aftersales processes.
The TradeDealer DMS instance is delivered as a web accessible application and is embedded on Toyota Motor website pages to funnel website-originated leads and service bookings into the DMS. Operational coverage focuses on dealer sales desks and service departments, where browser based access and role based interfaces are used by desk staff, service advisors, and parts personnel.
Governance and rollout centered on establishing role based access controls, standardized lead handling and service appointment workflows, and a single customer record governance approach to reduce duplicate profiles. Deployment activities included configuration of user roles, workflow orchestration for lead triage, and operational handoffs between sales and service functions.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2023 | 2023 |
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Toyota Motor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datadog | Legacy | Datadog APM | Application Performance Management | ITSM | n/a | 2023 | 2023 |
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Toyota Motor TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Toyota Motor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Toyota Motor
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Toyota Motor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||