Perk (formerly TravelPerk)
33 Arch Street, 18th Floor,
Boston, 2110, MA,
United States
Boston, 2110, MA,
United States
1 914-758 1941
Professional Services
Perk (formerly TravelPerk) Technographics
Perk (formerly TravelPerk) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Perk (formerly TravelPerk) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Perk (formerly TravelPerk) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Perk (formerly TravelPerk) has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, Appcues for Digital Adoption in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Perk (formerly TravelPerk) is running and its propensity to invest more and deepen its relationship with Oracle , Adyen , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Perk (formerly TravelPerk) revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Perk (formerly TravelPerk) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Perk (formerly TravelPerk) Tech Stack and Enterprise Applications
Perk (formerly TravelPerk) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | In-House ERP | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Perk (formerly TravelPerk) implemented Oracle NetSuite ERP to build stronger financial operations as it scaled internationally. The implementation is categorized as ERP Financial and positions Oracle NetSuite ERP as Perk's centralized platform for finance to support growing transaction volumes and cross-border activity.
The deployment concentrated on core financial modules and ERP Financial workflows, including accounts payable, accounts receivable, automated bank feeds, consolidated bookkeeping, multi currency accounting, tax compliance, and subsidiary reporting. Oracle NetSuite ERP was configured to automate reconciliations and reporting cycles, providing the finance team with a single source of truth to improve financial reporting and analysis for internal and external stakeholder groups.
Operational coverage focused on Perk's finance function and processes that interface with customers and suppliers, with NetSuite designated as a financial command centre to process high daily transaction volumes and manage payments and bookkeeping across jurisdictions. The implementation consolidated finance data into an integrated business system to support the company’s international expansion and compliance needs.
Governance and process changes emphasized centralized financial controls, standardized subsidiary reporting, and increased automation of routine tasks to reduce manual effort. Perk selected Oracle NetSuite ERP to address strain on its custom built accounting system and to streamline, consolidate, and enhance financial operations, automate processes, improve financial reporting and analysis, and save time and resources.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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Perk (formerly TravelPerk) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Appcues | Legacy | Appcues | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, Perk (formerly TravelPerk) implemented Appcues on its public website. Perk deployed Appcues as part of its Digital Adoption toolset to deliver in context onboarding, interactive product guidance, and targeted user flows through the web interface.
The Appcues implementation focused on website instrumentation, with Appcues configured to deliver event triggered experiences and modular product tours tied to page and user behavior. Operational ownership was aligned with product, marketing, and customer success teams who manage content, maintain version control for flows, and stage rollouts to defined user cohorts, enabling ongoing governance of Digital Adoption activities via the Appcues platform.
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Video Interviewing | HCM |
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2018 | 2018 |
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Perk (formerly TravelPerk) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Perk (formerly TravelPerk) deployed Drift AI Chatbot on its public website. The implementation positions Drift AI Chatbot as Perk's Chatbots and Conversational AI solution for automated engagement with site visitors, handling initial prospect qualification and routine customer inquiries. Perk is a professional services company with approximately 1800 employees and scoped the deployment to corporate web properties and customer facing pages. The deployment emphasizes conversational entry points that feed downstream engagement workflows managed by commercial teams.
Configuration centered on Chatbots and Conversational AI functional modules including AI driven conversational responses, form based lead capture, qualification playbooks, and handoff logic for routing complex conversations to human agents. Drift AI Chatbot was set up with site based triggers and message playbooks that are maintained by marketing and sales operations, with iterative tuning of dialog flows. Operational governance includes playbook versioning, standardized message templates, and escalation rules for live agent intervention, aligning the chatbot with marketing, sales, and customer support workflows.
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Perk (formerly TravelPerk) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Perk (formerly TravelPerk) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Perk (formerly TravelPerk) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Perk (formerly TravelPerk) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Support | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Perk (formerly TravelPerk) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Perk (formerly TravelPerk) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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Perk (formerly TravelPerk) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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FX and Currency Management | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2019 | 2019 |
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Perk (formerly TravelPerk) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Perk (formerly TravelPerk) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Perk (formerly TravelPerk)
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Product and Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Director of Treasury | Director | Finance | |
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Accounts Receivable Team Lead | Manager | Finance | |
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Junior Accountant | Manager | Finance | |
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Customer Success Manager | Manager | Customer Service | |
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VP of Customer Care | VP | Customer Service | |
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Director of Customer Care | Director | Customer Service | |
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Customer Care Team Manager | Manager | Customer Service | |
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Apps Being Evaluated by Perk (formerly TravelPerk) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Perk (formerly TravelPerk) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Perk (formerly TravelPerk) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Perk (formerly TravelPerk) Technographics
Perk (formerly TravelPerk) is a Professional Services organization based in United States,
with around 1800 employees and annual revenues of $300.0 million.
Perk (formerly TravelPerk) operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Appcues and Drift AI Chatbot,
covering areas like ERP Financial, Digital Adoption and Chatbots and Conversational AI.
Perk (formerly TravelPerk) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Appcues and Drift.
Perk (formerly TravelPerk) recently adopted applications including
DocuSign eSignature in 2022, New Relic APM in 2022 and Okta Identity Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Perk (formerly TravelPerk)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Perk (formerly TravelPerk)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Perk (formerly TravelPerk) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.