Travis Perkins
Lodge Way House Lodge Way Harlestone Road,
Northampton, NN5 7UG,
United Kingdom
Northampton, NN5 7UG,
United Kingdom
44 16 0475-2424
Distribution
Travis Perkins Technographics
Travis Perkins Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Travis Perkins and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17594 Travis Perkins employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Travis Perkins has purchased the following applications: Netigate Employee Experience for Employee Experience in 2019, Nexum WorkFlow for Business Process Management in 2007, LiveChat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Travis Perkins is running and its propensity to invest more and deepen its relationship with Netigate , Edenred , Nexum Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Travis Perkins revenues, which have grown to $6.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Travis Perkins intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Travis Perkins Tech Stack and Enterprise Applications
Travis Perkins HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netigate | Legacy | Netigate Employee Experience | Employee Experience | HCM | n/a | 2019 | 2019 |
In 2019, Travis Perkins implemented Netigate Employee Experience to run large-scale employee engagement and pulse surveys across its UK businesses. The deployment positioned Netigate Employee Experience as the central platform for workforce feedback and survey management across business units.
Configuration emphasized Employee Experience survey workflows, including survey design, scheduled distribution, response collection and reporting, consistent with engagement and pulse use cases. Automation of recurring survey schedules and role-based access streamlined administration and consolidated reporting workflows for survey owners.
Operational scope included HR as the primary steward with Finance, Communications and project teams integrated as consumers of survey insights, enabling cross-functional visibility into employee sentiment. Governance centered on centralized survey administration and shared result access to support coordinated action planning, and Netigate materials state the customer saved significant admin time per survey.
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Travis Perkins ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nexum Software | Legacy | Nexum WorkFlow | Business Process Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007 Travis Perkins implemented Nexum WorkFlow in the United Kingdom to support accounts receivable, collections and contract-to-cash workflows. The deployment used Nexum WorkFlow as a Business Process Management platform with configuration focused on collections and order-to-cash orchestration, and integrations with accounting systems, with the stated goal of improving cash collection and reducing collections administration.
Nexum WorkFlow was configured to manage collections and order-to-cash workflows, using standard Business Process Management capabilities such as case management, rules based task routing and workflow automation for dispute handling and escalation. Module usage emphasized collections workflow orchestration and contract-to-cash sequencing consistent with Nexum's contract-to-cash offering and public client listings.
Integrations were implemented with core accounting systems and accounts receivable ledgers to exchange invoice, payment and reconciliation data, enabling finance and collections teams within Travis Perkins UK operations to operate from a centralized process layer. The implementation covered finance and collections business functions and synchronized transactional data to reduce manual reconciliation and administrative overhead in collections processing.
Governance was centered on standardizing collections procedures, defining exception handling workflows and applying role based access controls to centralize collections administration within Nexum WorkFlow. The project scope and configuration aligned the Business Process Management application with Travis Perkins finance operations, aiming to streamline contract-to-cash controls and improve cash collection processes.
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Distribution ERP | ERP Services and Operations |
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2021 | 2022 |
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Travis Perkins AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Travis Perkins implemented LiveChat on its website. LiveChat is deployed as a Chatbots and Conversational AI solution to support online customer service and web-based customer engagement for the distributor.
The deployment centers on the LiveChat web widget embedded across the public site and the LiveChat agent console used by customer service teams. Configuration aligned with common chat functionality includes real time chat routing, canned responses and knowledge snippets for faster handling, and transcript capture for case logging and follow up. The implementation emphasizes web channel coverage for both retail and trade customer inquiries.
Operational ownership sits with the digital customer service and web operations teams, who enforce agent access controls, response template governance, and chat handling workflows. Rollout was focused on site integration and live agent enablement, with monitoring of chat volumes and transcripts to inform operational support processes.
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Travis Perkins Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Travis Perkins Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management, Digital Asset Management | Content Management |
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2019 | 2019 |
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Travis Perkins eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2015 |
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Travis Perkins CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2016 |
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Call Center | CRM |
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2020 | 2020 |
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CRM | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Travis Perkins ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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Travis Perkins TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Travis Perkins PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2016 | 2017 |
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Travis Perkins IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2017 | 2017 |
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Travis Perkins Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Travis Perkins
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Travis Perkins Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Travis Perkins IT executives and key decision makers. This section highlights Travis Perkins's latest recorded technology evaluations, including Kerridge k8 ERP for Distribution ERP on 2025-03-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Travis Perkins digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Travis Perkins Technographics
Travis Perkins is a Distribution organization based in United Kingdom,
with around 17594 employees and annual revenues of $6.22 billion.
Travis Perkins operates a diverse technology stack with applications such as
Netigate Employee Experience, Nexum WorkFlow and LiveChat,
covering areas like Employee Experience, Business Process Management and Chatbots and Conversational AI.
Travis Perkins has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Netigate, Nexum Software and LiveChat, Inc..
Travis Perkins recently adopted applications including
ServiceNow ITSM in 2024, MLP Perk Builder in 2023 and LiveChat in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Travis Perkins’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Travis Perkins’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Travis Perkins technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.