Trintech
5600 Granite Parkway, Suite 10000,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 972-701-9802
Professional Services
Trintech Technographics
Trintech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trintech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Trintech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trintech has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Hirebridge Applicant Tracking for Applicant Tracking System in 2019, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trintech is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Hirebridge or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trintech revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trintech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trintech Tech Stack and Enterprise Applications
Trintech ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Trintech implemented Oracle NetSuite ERP to address ERP Financial requirements across its multi-entity, multiple-country operations. The deployment centralized billing and invoicing for subscription-based Software as a Service, hosting, maintenance and support renewals while also capturing Professional Services revenue and Travel Expenses in a single financial system.
Oracle NetSuite ERP was configured to support sales order entry and billing workflows tied to subscription schedules and service contract terms, and to handle contract analysis and review information sourced from Salesforce.com for contracts and opportunities. Functional capabilities implemented include recurring billing for renewals, professional services billing and expense capture, and sales order to invoice orchestration within the ERP Financial environment.
Integrations were established between Oracle NetSuite ERP and Salesforce.com to align contract and opportunity data with order entry and invoicing, and invoice distribution was routed into customer accounts payable portals including Ariba, Tungsten, Taulia and Coupa. The implementation included processes for Purchase Order follow up to support invoice processing and for feeding invoices into external customer AP workflows, preserving auditability across multiple entities and countries.
Governance and operational coverage focused on cross-functional alignment between finance, sales operations, professional services and customer support, with defined workflows for contract review, sales order entry, billing and prompt responses to internal and external customer inquiries. Operational responsibilities emphasized centralized billing controls and transactional follow up to ensure invoices progressed through customer AP portals and internal processing queues.
|
|
|
|
|
Expense Management | ERP |
|
2013 | 2013 |
|
Trintech HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hirebridge | Legacy | Hirebridge Applicant Tracking | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Trintech implemented Hirebridge Applicant Tracking as its Applicant Tracking System to power job postings and candidate intake on its public careers site. The Hirebridge Applicant Tracking deployment is embedded on Trintech's careers web pages, handling job posting management, online application forms, resume capture, and candidate status tracking. Configuration emphasizes standardized applicant workflows and recruiter-facing dashboards to support centralized hiring operations.
The implementation covers Trintech's talent acquisition and HR recruiting functions in the United States, providing a centralized candidate repository and hiring manager access for requisition review and interview scheduling workflows. Governance was enforced through configured user roles, workflow stages, and approval gates within Hirebridge Applicant Tracking, aligning recruiter and hiring manager responsibilities. The rollout leverages core Applicant Tracking System capabilities such as candidate screening, communication templates, and full application lifecycle tracking directly on the corporate site.
|
|
|
|
|
Payroll | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
Trintech AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Trintech implemented LiveChat as its Chatbots and Conversational AI solution on the corporate website. LiveChat was provisioned to provide real time conversational engagement for inbound visitors and to act as the primary web messaging channel for customer and prospect interactions.
The deployment focused on the LiveChat web widget and agent console, configured for proactive invites, canned responses, chat routing by topic, and transcript capture for audit and training. Configuration emphasized agent role assignments and canned message libraries to standardize responses across support and sales triage workflows.
The LiveChat implementation was integrated with the public website front end and with internal contact capture workflows to feed inbound chat leads into Trintech’s CRM and support intake processes. Operational coverage targeted customer support inquiry handling and sales qualification, with routing rules and shift based agent coverage to align chat handling with business hours.
Governance centered on operator role definitions, message quality standards, and transcript retention policies to support compliance and training use cases. The Trintech LiveChat Chatbots and Conversational AI layer is positioned to support customer support, sales engagement, and lead capture functions across the company’s web presence.
|
Trintech Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
Trintech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Trintech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Engagement | CRM |
|
2015 | 2015 |
|
Trintech ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Trintech Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2013 | 2013 |
|
Trintech PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Test Automation Platform | PaaS |
|
2025 | 2025 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Trintech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Trintech CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Trintech
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Executive Vice President at Trintech & CFO | CXO | Finance | |
|
|
|
Vice President Technology Services | VP | IT | |
|
|
|
VP Finance Transformation | VP | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Accounts Receivable Manager | Manager | Finance | |
|
|
|
Accounts Receivable Specialist | Manager | Finance | |
|
Apps Being Evaluated by Trintech Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trintech IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trintech digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Trintech Technographics
Trintech is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $200.0 million.
Trintech operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Hirebridge Applicant Tracking and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Trintech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Hirebridge and LiveChat, Inc..
Trintech recently adopted applications including
SmartBear Loadninja in 2025, ServiceNow ITSM in 2022 and UKG Pro Recruiting (ex UltiPro Recruiting) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trintech’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trintech’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trintech technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.